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Unison Disabled Staff Group25th April 2012
Improving Employee Mental Health at TfL
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Mental Health
Foresight Report 2008:Mental Capital and Wellbeing
Assessing the work environment
• Reviewed workplace risk assessment process for psychological risks in 2005 with safety colleagues responsible for the process.
• This led to improved use of psychological expertise in workplace risk assessment
• Ongoing collaboration with safety/human factors colleagues
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Diagnosis and remediation of underlying issues
• Ongoing annual data analysis informs the planning process – sickness absence/employee survey
• Work to identify issues and provide support at hotspots
• In depth research at two sites to identify factors and enable specific and focussed planning
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Improving Management competence: Interventions at Team Level• Stress ‘hotspots’ - those areas in particular
difficulty
• Send in a specialist - we use an occupational therapist with expertise in mental health issues
• Spend time with manager(s) and employees separately to identify problems
• Then facilitate the team working together to identify improvements and implement them
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Interventions at Team Level
• Engage senior managers as the first step• Workshops/Training for managers on identifying,
responding to and supporting employees with mental health problems
• One to one coaching for managers re individual cases – action planning
• Workshops for staff on building resilience• Other measures as identified through the process
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Programme summary• Mental health plan developed and delivered each
year
• At the individual levelo Stress reduction groups/one to one counsellingo Communications
• At the team levelo Advice and support on individual caseso Stress ‘hotspot’ worko People management trainingo Communications
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Programme summary continued• At the organisational level
o Steering groupo Analysis of absence figures and company
employee survey o Development of training materials in mental health
& resilience and use in routine trainingo Workplace risk assessmento Supportive policies – harassment and bullying,
flexible working etco Communications – plan and strategy
Training MaterialsYou can’t stop the wavesbut you can learn to surf!
Manager Guide (July 2004)
o Common Causes
o How to help employees
with stress
o RTW advice
o Relaxation CD
I
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Training Materials
Going with the Flow: Remaining Resilient Through Change and Challenge
Employee booklet and e-learning course 2011
• Booklet• E-Learning• Workshops• Health Fairs
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Raising the profile of mental wellbeing at work:
• Mental health communications plan• Steering group• Mental health report - presented at board level• Work with Trade Union H&S reps• Collaboration with MIND ‘Time to Change’
Programme• Work with Equality and Inclusion, and the Staff
Network Groups on awareness issues
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Raising the profile
• Mental health communications plan• Steering group• Mental health report - presented at board
level• Work with Trade Union H&S reps• Collaboration with MIND ‘Time to Change’
Programme
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Thank You!
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