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GOVERNMENTOF REPUBLIC OF MOLDOVA e-Government Center
MM--CLOUD:CLOUD:E-GOVERNANCE
TECHNOLOGY PLATFORMIurie ŢurcanuCTO @ e-Government Center
Meet Moldova!
• Geography: Republic of Moldova is a country in Eastern Europe, located between Romania to the west and Ukraine to the north, east and south (longitude – 47° North, latitude – 29°East).
– Population: 3.5 million inhabitants;
– Capital city: Chisinau (0.7M);
– Languages:• Romanian (state, based on latin alphabet);
• Russian;
• Ukrainian;
– Area: 33,846 km2;
– Climate• Humid continental weather;
• Temperature– Winter: –15°C … –10°C;
– Summer: –25°C … –35°C;
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Economy and ICT Overview
• Currency – Moldovan Leu (code MDL) - 1 USD = 11.50 MDL;
• GDP per capita - 3 082 USD (IMF, 2011);
• Ease of Doing Business: Moldova is ranked 90th out of 183 countries (IFC, WB, EoDB report 2011);
• ICT takes ~10% of GDP;– 153 IT companies;
– 7 major ISPs;
– 3 mobile operators;
• Internet penetration– Overall - 42%;
– Broadband – 15%;
– Since 2010 some ISPs offer 100/100Mbit for 250 MDL (~23 USD);
• Mobile Penetration – 92%;– High speed 3G internet access since 2008, 3.5G since 2010, 4G is being implemented in
2011;
• Computer Literacy – medium;
• Networking Infrastructure• Fiber link to 99% of localities, last mile is Ethernet, ADSL or ISDN;
• Separate 100Mbps dark fiber network serving central public administration (currently upgrading to 1Gbps);
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Government e-Transformation Objectives
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� Promotion of ICT for a better governance, research and education, public healthcare, e-commerce, social protection and national security.
� Acceleration of e-transformation process in order to sustain the EU integration agenda.
� Extending the communication infrastructure, thus increasing national economy competitiveness and facilitating access to information society services for all citizens.
� Development of high quality sectorial and cross sectorial e-services.
� Implementation o public private partnerships for e-transformation and stimulating investments in ICT
� Encouraging of partnerships between research and educational institutions and private ICT sector.
� Development and promotion of effective and efficient ICT regulatory framework – one of the key success factors for development of e-businesses, e-commerce, delivery services and integration with similar European and global networks.
� Etc.
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e-Transformation Objectives for e-Services
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� By 2020 all public services shall have their electronic counterparts.
� An average of 10 new electronic services shall be implemented and launched every year;
� An average of 7 backofficeprocesses should be digitized every year;
� Over 50% adoption of electronic public services;
� Existing information system shall be rationalized and integrated into governmental data interchange framework.
New e-Services Delivery Model
• eGC is developing e-Services Delivery Model (eSDM) – a formalized approach on service delivery covering:
– Identification of services;
– Prioritization of services;
– Planning services development, implementation and promotion;
– Reference architectures for different types of services;
– Retirement of services.
• For a better prospective on e-services landscape and better service development planning, the e-Service Delivery Model will contain e-Service Maturity Model (eSMM), describing a service maturity levels with characteristics of each model.
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What about the platform?
Do we have
the adequate technology platform
in place?
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Modernized Government IT Platform Key
Principles• Modern – the architecture should use modern, yet well
proven technology stack
• Cost efficiency – the architecture should lead to optimal operational costs
• Modular – services should be organized as pluggable modules to facilitate flexibility, maintainability and scalability
• Simple – every module should follow “single responsibility” design principle, thus should be kept as simple as possible
• Accessible – the architecture should be built exclusively using open standards
• Re-use – the architecture should reuse existing information assets whenever is appropriate
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M-Cloud
Our answer to these challenges is M-Cloud -
Moldova’s e-governance technology platform
based on cloud computing.
Namely it is:
– Government private cloud (G-Cloud),
delivering all common services at IaaS, PaaS
and SaaS levels;
– First choice for public e-services hosting and
delivery platform.
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Cloud Computing and the IT Community
• Reduced Cost – Cloud technology is paid incrementally, saving taxpayers money.
• Highly Automated – No longer do IT personnel need to worry about keeping software up to date.
• Flexibility – Cloud computing offers much more flexibility than past computing methods.
• More Mobility – Employees can access information wherever they are, rather than having to remain at their desks.
• Allows IT to Shift Focus - No longer having to worry about constant server updates and other computing issues, government organizations will be free to concentrate on innovation.
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Source: trends.google.com
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Cloud Computing Service Layers
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Source:
http://www.cabinetoffice.gov
.uk/sites/default/files/resourc
es/08-G-CLOUD-
TechnicalArchitectureWorkstr
and-Report.pdf
M-Cloud Platform Architecture
• Cloud Computing based Service Oriented Architecture (SOA)
• Highly accessible e-services through multiple delivery channels
• Facilitates communication between systems and allows business process orchestration
• Introduces shared services across public administrations
• Infrastructure services (IaaS) operated by CTS
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M-Cloud Platform High Level Architecture
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A. Services
for citizens
and business
B. Services
for government
itself
C. Reusable
platform-level
services
e-Services Reference Architecture
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• As a minimum architectural requirement e-services should implement n-layer architectural pattern, thus facilitating moving to different DBMS or adapting to new user interfaces when needed.
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e-Services Data Interchange
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• Nowadays no information system is an island, therefore each newly developed service must provide facilities for inter-service communications. All required technical specifications and message contracts will be provided as part of national interoperability framework.
• Existing information systems will communicate through custom adapters.
e-Services KPI Monitoring
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• All services shall implement monitoring API.
• KPIs are defined by domain expert at the time of requirements definition.
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M-Cloud and Interoperability
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Platform level services
• Flexibility – adaptability to different use cases
• Neutrality – offer equal possibility for various providers to come into play
• Cost efficiency – allow providers to compete on quality of service and on prices
• Maintainability –working parameters are configurable
• Fast reaction to change –parameters could be change at runtime
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Provider pattern applied to e-Payments
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M-Cloud Incremental Development
• Phased approach facilitates:– faster time-to-market;
– reducing implementation risks;
– early adoption of technologies and services;
– learning from feedback on previous phase.
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M-Cloud
Phase II
M-Cloud
Phase I
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M-Cloud Phase I
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• Will be deployed at CTS and will reuse its DC infrastructure;
• Will prototype all main initiatives of M-Cloud, including:– Cloud specific features such
as self-service provision, metering and billing etc. at IaaS, PaaS and SaaS levels;
– Disaster Recovery ;
– Scalability by adding new servers, storage;
– VDI;
– LPA involvement;
– Development and testing sandboxes for development teams;
– Data center consolidation;
M-Cloud Phase II
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• M-Cloud phase II will consist of extending M-
Cloud capacity by:
– Building a new tier 3 datacenter using PPP;
– Reusing M-Cloud phase I datacenter as a DR site;
– Migrating all existing services to M-Cloud;
– Adopting cloud-optimized architecture;
– Adding more servers;
– Adding more storage;
– Consolidating datacenters according to DCC plan.
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Data Center Consolidation
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• With M-Cloud in place Moldova’s Government
will start data center consolidation process.
• Existing more than a hundred data centers will
be reduced to 7-10 high performance
datacenters.
• Existing IT assets will be re-used wherever
possible.
M-Cloud Operation
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• M-Cloud phase I solution vendor will:
– Offer 6 months of managed services with a team
consisting of:
• Cloud Architect;
• Cloud Security Specialist;
• Cloud Developer(s);
• Cloud Infrastructure Manager;
• Cloud Service Provisioning Specialist.
– MS team will be shadowed by their CTS
counterparts;
– Offer additional 30 months of warranty support.
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M-Cloud Smooth Transition to Operations
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Desktop Computing Strategy
• Gradually move to Virtual Desktop Infrastructure environment, effectively meaning replacing desktops with terminals, thus gaining:– Data Security: Keeping data within the confines of the
datacenter improves security.
– Reduced Hardware Expenditures: Consolidation and reduced upgrades cycles minimizes hardware costs for server and client side equipment.
– Easier Management: Perform centralized patching and application installation or streaming without loading the network.
– Mobile Workforce: User desktops are portable – users can reconnect from any location with a variety of devices.
– Resource Pooling: Server based computing improves a company’s ability to use resources as a common pool.
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Key Points
• M-Cloud: our response to e-services
challenges.
• M-Cloud: Cloud Computing and SOI.
• Cloud-optimized architecture.
• Built-in interoperability.
• Phased approach.
• Vendor support for smooth transition.
• Adopting VDI.
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Iurie Ţurcanu ([email protected])Chief Technology Officer e-Government Center (www.egov.md)
Thank you for your
attention!
Tänan tähelepanu eest!
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