Download - (TTT)....• The TTT centre should be used in accordance to the centre etiquette & rules displayed. • A TTT appointment card will be issued at time of joining. This card to is to

Terms&ConditionsofuseofToningTableTherapyCentre

(TTT).

Allmembersareresponsibleforcomplyingwiththefollowingterms&conditions,whichareinplacefortheenjoymentandsafetyofTTTmembersandstaff. • TheTTTcentreshouldbeusedinaccordancetothecentre

etiquette&rulesdisplayed. • ATTTappointmentcardwillbeissuedattimeofjoining.Thiscard

toistorecordyourappointmenttimes.PleasebringthiswithyoueachtimeyouvisitTTT’s.

• TTTendeavourtoensurethecentreisavailableduringtheadvertisedopeningtimes.However,occasionally,duetocircumstancesbeyondourcontrol,thecentremaybeunavailableorsessionscancelled.Priornoticewillbegivenwherepossible.

• TTTmembershipDirectDebitcontracts,offeraneasymonthlypaymentscheme.Thecostisspreadover12monthlyinstalments,thepaymentsarecollectedbyDebitFinanceCollections(DFC).Amembermaypaytheremainingbalanceoftheircontractatanytime.Thisisarollingcontractandpaymentscontinueintomonth13andbeyondwherethereisnopriceincrease.ThemembermustnotifyDFCwith30days’noticethattheywishtocancel.Thecontractdoesnotautomaticallyterminateafterthetwelfthpayment.

• IfTTTorthebank/buildingsocietymakesamistakewithyourdirectdebitpaymentyouareguaranteedafullandimmediaterefundfromyourbank/buildingsociety

• Monthlyinstalmentswillbedueoneitherthe1st,8th,15thor25thofeachcalendarmonthorthenextavailableworkingdaybyDirectDebit

• Monthlyfeesarepayableevenifyoudonotusethecentre • ShouldTTThaveplannedredecoration,advancenoticewillbe

giventoallaffectedmembersandduringtheseperiodsitmaybenecessarytorestrictaccesstothecentreforasmallperiodoftime.Whilstwerecognisethiscansometimesbeaninconvenience,wewillkeepdisruptiontoaminimum.Weareunabletorefundmembershipsduringanysuchperiod.

CancellationsAnnualmembershipscannotbecancelledpriortotheexpirydate/twelfthpaymenthasbeenmade.If,inextremecircumstancesthecontractcannotbefulfilleditcanbetransferredtoanotherperson.Ifduetorelocation(minimumdistance20milesfromHarlow),membershipcanbecancelled,providingsufficientproof.Acontractmaybecancelledoncethetwelfthpaymenthasbeenmade,thisrequires30days’noticeinwritingtoDebitFinance(email [email protected]).Aconfirmationletter/emailwillbesentback.Queriesoncancelledmembershipscanonlybedealtwithwhenacopyofthisletterisprovided.ContactDebitFinanceCustomerServiceon01908422000. • Toavoidcharges–pleasedonotcancelyourdirectdebitwithout

speakingtotheTTTTeamorDFCdirectlyduringyour12monthcontract

• Annualupfrontmembershipscannotberefundedunderanycircumstances.

FrozenPayments Paymentsmaybefrozenprovidingvalidproofwheretheuserisunabletousetheclubforaminimumperiodof1month,minimumnoticeperiod14daysbeforenextpaymentdueandmustbeaccompaniedbyaSpecialist/Medicalconfirmation/advisoryletter.Youwillreceiveanemail/confirmationfromtheClubManager,confirmingthedurationthatyourmembershipisfrozen.Queriesonfrozenmembershipscanonlybedealtwithwhenacopyofthisletterisprovided.Duringthelifeofamembershipthecontractscanonlybefrozenforamaximumofsixmonths.Frozenpaymentswillbeaddedtotheendofyourcontract. 5DayPasses 5DayPassmembersagreetoadheretoalltermsandconditionssetoutbyTTTwithexceptionofthoseconcerningDirectDebits. Explanationsofothercosts ProRata(non-refundable) –Thispaymentcoversthecostofusingthecentrestraightawayuntilthefirstpaymentismade. AdminFee(non-refundable)-£25 –Thisisthechargeforsettingupthemembership,postage,contractprocess,membershipcard&

membershipinformationpack,plusanycoststhroughoutthelifeoftheirmembership.Banning Themanagementteamreservetherighttoterminateortemporarilysuspendthemembershipofanypersonbreachingrules&regulations,orforanyotherreasonthemanagementteamdeemsappropriate.Membershipalreadypaid/prorateorinfullcannotberefundedinthesecircumstances.

Screening–PARQ

• ThePARQformcontainedwithintheMedicalQuestionnairepack&liabilitywaivermustbecompleteandreturnedtoamemberoftheteampriortousingthecentre.

• Allcentreusersarerequiredtoattendaninduction.

GeneralInformation NofoodordrinkmaybebroughtintoandconsumedwithinTTTcentre.Withtheexceptiontodrinkingwaterandhotdrinksfromthevendingmachine,tobeconsumedinwaitingareaonly.AllusersofTTTcentremustobservetherulesandcomplywithanydirectionsthemanagementmaygivetoensurethesmooth,safeandefficientoperationofthesite.TTTreservetherighttoalterandamendtheserulesatanytime.Tomeettheagreedterms&conditionsbysigningthisdocumentTTTcustomersagreethatallrecordsprovidedarecorrectandMUSTnotifyamemberofstaffimmediatelyifthereareanychangedtopersonalinformationincludingmedical,personalandbandetails.Withoutcorrectdetailsmemberswillmissoutondeals&offersTTTprovide.Pleaseensureyouupdateyourrecordsifyoumoveorchangeyourphonenumber.Thankyou. Agreement IhavereadandagreetoabidebytheToningTableTherapyCentreTerms&Conditionsabove.IunderstandthatIhavea14daycoolingoffperiodtoterminatemyDirectDebitcontract;thismustbeconfirmedinwriting.

Name:……………………………………….………………. MobileTelNo………………………………………………. Emailaddress:…………………………………….…@..............…………… MembershipNo……………………………………………… 5DayPassMember……………………………………….. Wheredidyouhearaboutus?…………………………………………….

§ …………………………………………… § …………………………………….………

TTTTeamMember……………………………………………………………….

SettingupDirectDebit-Idonothaveanemailaddress WhensettingupaDirectDebitonlineatthecentre,ifyoudonothaveanemailaddress.TTTgiveyoupermissiontousethecentresemailaddress:toningtabletherapycentre@outlook.com.AnimmediateresponsefromDFCwillbereceived,printedandgiventoyouforyourapproval.AllemailswillbedeletedfromTTTinboxandtrashandnopersonaldetailswillbeheldonTTTrecords.Toapprovethispleasesignbelowtoshowyouhaveagreedtothisaction. Iherebyauthorisetheuseoftoningtabletherapycentre.co.ukemailaddresstobeusedduringthesetupoftheonlineDirectDebitviaDFC.

§ :…………………………………………………………………………………….

*TTT=ToningTableTherapyCentre