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Page 1: ThinkNow Research - Understanding Hispanics' Back-to-School Shopping Behavior

Understanding Hispanics’ Back-to-School Shopping Behavior

July 2014

Page 2: ThinkNow Research - Understanding Hispanics' Back-to-School Shopping Behavior

Source: ThinkNow Research Hispanic Omnibus Study – July 2014

Outline

2

Methodology

Key Findings

Detailed Findings

Appendix

Page 3: ThinkNow Research - Understanding Hispanics' Back-to-School Shopping Behavior

Methodology

Page 4: ThinkNow Research - Understanding Hispanics' Back-to-School Shopping Behavior

Source: ThinkNow Research Hispanic Omnibus Study – July 2014

Method Online survey via ThinkNow Research Omnibus Survey. Survey available in English and Spanish

Sample Size Hispanics: n=505 Non-Hispanics: n=310

Screening Criteria

•  Hispanics: self identify as Hispanic origin •  Non-Hispanics: self identify as Non-Hispanic origin •  18-64 years of age

Test Area Nationwide

Fieldwork Timing July 11-20, 2014

Methodology

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Page 5: ThinkNow Research - Understanding Hispanics' Back-to-School Shopping Behavior

Key Findings

Page 6: ThinkNow Research - Understanding Hispanics' Back-to-School Shopping Behavior

Source: ThinkNow Research Hispanic Omnibus Study – July 2014

•  Approximately 4-in-10 Hispanic adults have started to or are

planning on shopping for back-to-school items this year. This is

slightly higher than non-Hispanic adults (37%).

•  The back-to-school shopping season for most Hispanic parents (as

well as non-Hispanic) begins in July and end in August.

•  On average, Hispanic parents shop for more children compared to

non-Hispanics (2 vs. 1.5)

•  Hispanics will spend an average of $340 this back-to-school

season which is higher than last year ($293).

Key Findings, 1

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Page 7: ThinkNow Research - Understanding Hispanics' Back-to-School Shopping Behavior

Source: ThinkNow Research Hispanic Omnibus Study – July 2014

•  General school supplies (notebooks, paper, pencils, etc.) are the most

common items purchased by parents, followed by clothing and shoes.

•  Most back-to-school items are purchased in-person at retailer stores.

For books and electronics, Hispanics are more likely to shop for these

online compared to non-Hispanics.

•  Mass merchants such as Walmart and Target are the most popular

retailers for the purchase of general back-to-school supplies, as well

clothing and shoes.

•  As Hispanics have more children to shop for compared to non-

Hispanics, they make more trips to the store to buy back-to-school

items and have more online sessions as well.

Key Findings, 2

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Page 8: ThinkNow Research - Understanding Hispanics' Back-to-School Shopping Behavior

Detailed Findings

Page 9: ThinkNow Research - Understanding Hispanics' Back-to-School Shopping Behavior

Source: ThinkNow Research Hispanic Omnibus Study – July 2014

Will you be doing any back-to-school shopping this year for kids who have not yet graduated high school?

9

41% 37%

Yes

Hispanics Non - Hispanics

Û indicates significantly larger than (95% confidence)

Page 10: ThinkNow Research - Understanding Hispanics' Back-to-School Shopping Behavior

Approximately 4-in-10 Hispanic adults have started to or are planning

on shopping for back-to-school items this year. This is slightly higher than

non-Hispanics.

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Page 11: ThinkNow Research - Understanding Hispanics' Back-to-School Shopping Behavior

Source: ThinkNow Research Hispanic Omnibus Study – July 2014

3%

61%

34%

2% 0%

62%

37%

1% 0%

10%

20%

30%

40%

50%

60%

70%

80%

90%

100%

Hispanics Non-Hispanics

When did you or will you Start Your Back-to-School Shopping?

11

June 2014 July 2014 August 2014 September 2014

Û indicates significantly larger than (95% confidence)

Page 12: ThinkNow Research - Understanding Hispanics' Back-to-School Shopping Behavior

12

July is the start of the back-to-school shopping season for most parents.

Page 13: ThinkNow Research - Understanding Hispanics' Back-to-School Shopping Behavior

Source: ThinkNow Research Hispanic Omnibus Study – July 2014

1%

38%

53%

8%

0%

34%

59%

7% 0%

10%

20%

30%

40%

50%

60%

70%

80%

90%

100%

Hispanics Non-Hispanics

13

June 2014 July 2014 August 2014 September 2014

When did you or will you Finish Your Back-to-School Shopping?

Û indicates significantly larger than (95% confidence)

Page 14: ThinkNow Research - Understanding Hispanics' Back-to-School Shopping Behavior

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While most of the shopping is done by August, a significant portion is

finished by July.

Page 15: ThinkNow Research - Understanding Hispanics' Back-to-School Shopping Behavior

Source: ThinkNow Research Hispanic Omnibus Study – July 2014

How many children that have not yet graduated high school will you be shopping for?

1.9  1.5  

Hispanic Non-Hispanic

Û indicates significantly larger than (95% confidence)

Page 16: ThinkNow Research - Understanding Hispanics' Back-to-School Shopping Behavior

As Hispanics have larger households than non-Hispanics, they shop for

more children on average.

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Page 17: ThinkNow Research - Understanding Hispanics' Back-to-School Shopping Behavior

Source: ThinkNow Research Hispanic Omnibus Study – July 2014

$339 $331

$0

$50

$100

$150

$200

$250

$300

$350

$400

Average Amount Spent

Hispanics Non - Hispanics

How much do you think you will spend this year on back-to-school purchases?

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Hispanics vs. Non-Hispanics By Acculturation Level

Last Year (8/2013)

$293

$453

$299

$246

$0

$50

$100

$150

$200

$250

$300

$350

$400

$450

$500

Less Acc Biculturals More Acc

Û indicates significantly larger than (95% confidence)

Page 18: ThinkNow Research - Understanding Hispanics' Back-to-School Shopping Behavior

Hispanics will spend an average of $340 this back-to-school season

which is higher than one year ago. The Less Acculturated segment will

spend the most overall.

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Page 19: ThinkNow Research - Understanding Hispanics' Back-to-School Shopping Behavior

Source: ThinkNow Research Hispanic Omnibus Study – July 2014

Overall, do you think you will spend more or less on back-to-school shopping compared to what you spent last year?

19 19

48% 45%

30% 37%

20% 18%

2% 1%

Hispanics Non-Hispanics

Did not shop for back-to-school items last year / does not apply Will spend LESS

About the same

Will spend MORE

Planning to Use Layaway Service

Û indicates significantly larger than (95% confidence)

26% 26%

Hispanics Non - Hispanics

Page 20: ThinkNow Research - Understanding Hispanics' Back-to-School Shopping Behavior

Nearly half of Hispanics and non-Hispanics say they will be spending more

on back-to-school supplies compared to last year and about one-quarter will use

layaway - the same as one year ago.

Page 21: ThinkNow Research - Understanding Hispanics' Back-to-School Shopping Behavior

Source: ThinkNow Research Hispanic Omnibus Study – July 2014

90%

78%

75%

47%

45%

35%

87%

76%

76%

46%

30%

26%

School supplies (notebooks, pencils, pens, paper, backpacks, etc.)

Clothes (uniforms, school outfits, seasonal clothing, etc.)

Shoes (sneakers)

Electronics (computers, laptops, tablets, printers, calculators, etc.)

Books (textbooks)

Athletic equipment/sporting goods

Hispanics Non-Hispanics

For Your Back-to-School Shopping, What Type of Items will You be Shopping for?

21 Û indicates significantly larger than

(95% confidence)

Page 22: ThinkNow Research - Understanding Hispanics' Back-to-School Shopping Behavior

General school supplies are the most common items purchased, followed by

clothes. Hispanics are significantly more likely to buy textbooks for back-to-school

compared to non-Hispanics.

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Page 23: ThinkNow Research - Understanding Hispanics' Back-to-School Shopping Behavior

Source: ThinkNow Research Hispanic Omnibus Study – July 2014

62%

45%

42%

39%

28%

25%

13%

11%

58%

39%

43%

44%

27%

28%

7%

5%

Mass Merchants/ Supercenters

Club Stores

Office Suppliers

Dollar Stores

Online Sites/ Stores

Drug Stores

Sporting Goods Stores

Goodwill/ Second-Hand Stores/ Garage

Hispanics Non-Hispanics

Type of Store Where These Items will be Purchased

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School Supplies Books

32%

28%

21%

14%

12%

11%

16%

26%

12%

7%

16%

10%

Online Sites/ Stores

Mass Merchants/ Supercenters

Office Suppliers

Dollar Stores

Goodwill/ Second-Hand Stores/ Garage Sales

Electronics Stores

Hispanics Non-Hispanics

Û indicates significantly larger than (95% confidence)

Note: Only top mentions shown

Page 24: ThinkNow Research - Understanding Hispanics' Back-to-School Shopping Behavior

Hispanics and non-Hispanics are most likely to buy general school

supplies at mass merchants such as Walmart and Target.

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Page 25: ThinkNow Research - Understanding Hispanics' Back-to-School Shopping Behavior

Source: ThinkNow Research Hispanic Omnibus Study – July 2014

53%

53%

49%

25%

23%

17%

13%

12%

46%

33%

50%

20%

16%

12%

13%

11%

Apparel Stores

Department Stores

Mass Merchants/ Supercenters

Online Sites/ Stores

Goodwill/ Second-Hand Stores/ Garage

Club Stores

Sporting Goods Stores

Dollar Stores

Hispanics Non-Hispanics

Type of Store Where These Items will be Purchased

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Clothes Shoes

43%

38%

30%

28%

26%

14%

14%

39%

44%

21%

17%

17%

9%

9%

Department Stores

Mass Merchants/ Supercenters

Apparel Stores

Sporting Goods Stores

Online Sites/ Stores

Club Stores

Goodwill/ Second-Hand Stores/ Garage

Sales

Hispanics Non-Hispanics

Û indicates significantly larger than (95% confidence)

Note: Only top mentions shown

Page 26: ThinkNow Research - Understanding Hispanics' Back-to-School Shopping Behavior

Apparel stores, Departments stores and Mass merchants are the most popular

retailers for back-to-school clothes and shoes.

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Page 27: ThinkNow Research - Understanding Hispanics' Back-to-School Shopping Behavior

Source: ThinkNow Research Hispanic Omnibus Study – July 2014

35%

28%

22%

16%

15%

11%

32%

15%

20%

10%

15%

12%

Electronics Stores

Online Sites/ Stores

Mass Merchants/ Supercenters

Office Suppliers

Club Stores

Goodwill/ Second-Hand Stores/ Garage Sales

Hispanics Non-Hispanics

Type of Store Where These Items will be Purchased

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Electronics Athletic Equipment

30%

20%

19%

11%

11%

29%

25%

15%

9%

4%

Sporting Goods Stores

Mass Merchants/ Supercenters

Online Sites/ Stores

Apparel Stores

Club Stores

Hispanics Non-Hispanics

Note: Only top mentions shown

Û indicates significantly larger than (95% confidence)

Page 28: ThinkNow Research - Understanding Hispanics' Back-to-School Shopping Behavior

Hispanics are significantly more likely to shop for electronics online compared to

non-Hispanics.

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Page 29: ThinkNow Research - Understanding Hispanics' Back-to-School Shopping Behavior

Source: ThinkNow Research Hispanic Omnibus Study – July 2014

School Supplies Books Clothes Shoes Electronics Athletic Equipment

78% 82%

50%

74% 75% 84%

75% 85%

61%

75% 76% 79%

20% 18%

50%

26% 25% 16%

25% 15%

39%

25% 24% 21%

0%

10%

20%

30%

40%

50%

60%

70%

80%

90%

100%

H NH H NH H NH H NH H NH H NH

Store Online

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H = Hispanic NH = Non-Hispanic

Û Û

Please enter the percentage of your purchases you plan to make online vs. a physical store

Û indicates significantly larger than (95% confidence)

Page 30: ThinkNow Research - Understanding Hispanics' Back-to-School Shopping Behavior

Most back-to-school items are

purchased in-person. For books and

electronics, however, Hispanics are

more likely to shop for these online

compared to Non-Hispanics.

30

Page 31: ThinkNow Research - Understanding Hispanics' Back-to-School Shopping Behavior

Source: ThinkNow Research Hispanic Omnibus Study – July 2014

How many trips to physical stores do you usually need to complete your back-to-school shopping?

Û indicates significantly larger than (95% confidence) 31

Avg. # of Store Visits

3.8 3.2

Hispanics Non - Hispanics

Page 32: ThinkNow Research - Understanding Hispanics' Back-to-School Shopping Behavior

Source: ThinkNow Research Hispanic Omnibus Study – July 2014

How many online shopping sessions do you usually need to complete your back-to-school shopping?

Û indicates significantly larger than (95% confidence) 32

Avg. # of Online Sessions

2.6 2

Hispanics Non - Hispanics

Page 33: ThinkNow Research - Understanding Hispanics' Back-to-School Shopping Behavior

As Hispanics are shopping for more children, they tend to make more store

visits and have more online sessions when buying back-to-school supplies.

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Page 34: ThinkNow Research - Understanding Hispanics' Back-to-School Shopping Behavior

Appendix

Page 35: ThinkNow Research - Understanding Hispanics' Back-to-School Shopping Behavior

Source: ThinkNow Research Hispanic Omnibus Study – July 2014

Metric Hispanics

n=505 Non-Hispanics

n=310 Metric Hispanics

n=505 Non-Hispanics

n=310

Male 51% 49% Born in the U.S. 72% 92%

Female 49% 51% Moved here 28% 8%

Average years living in U.S. 30 39

Age

18 to 34 47% 35% Household Income

35+ 53% 65% Less than $30,000 30% 23%

Mean age 37 42 $30,000 to less than $50,000 25% 17%

$50,000 to less than $70,000 12% 17%

Census Region 70,000 to less than $100,000 16% 14%

Northeast 15% 19% $100,000 or more 13% 25%

Midwest 9% 24% Median income ($000) $53 $65

South 36% 37%

West 40% 20% Own/Rent

Own home 59% 67%

Rent home 38% 31%

Sample Profile

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Page 36: ThinkNow Research - Understanding Hispanics' Back-to-School Shopping Behavior

Source: ThinkNow Research Hispanic Omnibus Study – July 2014

Metric Hispanics

n=505

Non-Hispanics

n=310 Metric Hispanics

n=505

Non-Hispanics

n=310

Marital Status Educational Attainment

Married 50% 46% Less than High School 5% 6%

Single 34% 30% High school graduate 17% 17%

Living with partner 9% 8% Some College, but no degree 24% 24%

Separated/divorced 7% 8% Trade or technical school 4% 7%

Widowed 2% 3% Graduated from 2-year College 10% 11%

Graduated from 4-5 year College 33% 28%

Average household size 3.2 2.8 Post Graduate Degree 7% 8%

Presence of Children Employment Status

No children <18 present 49% 56% Employed or self employed (net) 65% 56%

Any children <18 present 51% 44% Full-time Homemaker 10% 14%

Currently unemployed 11% 8%

Ages of children^ n=258 n=135 Student, not employed 7% 5%

Under age 6 38% 37% Unable to work/Disabled 4% 7%

Ages 6 to 12 57% 44% Retired 3% 9%

Ages 13 to 17 49% 38% ^ Among respondents with children

Sample Profile

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Page 37: ThinkNow Research - Understanding Hispanics' Back-to-School Shopping Behavior

Source: ThinkNow Research Hispanic Omnibus Study – July 2014

Metric Hispanics

n=505

Language Spoken at Home

Spanish only 10%

Spanish mostly 32%

Spanish and English equally 25%

English mostly 17%

English only 16%

Country of Origin

Mexican/Mexican American 60%

Puerto Rican 16%

South American 11%

Cuban 9%

Central American 5%

Dominican 4%

Acculturation

Low Acculturation 11%

Medium Acculturation 63%

High Acculturation 26%

Sample Profile

37