Think Customers5 Secrets to Success in Retail
http://blog.bindo.com/small-business-retail-tips-for-success
Understanding customers● Supply the right products to
satisfy your customer’s needs.
● Your profits are reward for creating value for customers.
● Put consumers at the heart of your business.
● When you love your customers, they love you back.
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01 | Stock Awesome Products
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• Delivering that WOW factor through product and service.
• Supplying great products is the foundation of a meaningful relationship to engage your customers.
• To be successful in retail means to solve your customers problems. Solving problems means listening.
• Not to find the right customers, but to find the right products for your customers.
02 | Make Competition Irrelevant• Meet shoppers needs in a superior
way.
• Determine which segments offer the best opportunities and deliver the desired satisfaction more effectively and efficiently than competitors.
• SMB's with limited resources should decide to serve only one or a few special segments or market niches.
• Establishing uniqueness gives consumers more value.
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03 | Content is King
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• Give more valuable and helpful content to consumers than anyone else in your field.
• Success online means making relevant and genuine contributions to consumer conversations.
• Create long tail content that address those unanswered questions.
• Becoming part of the conversation is infinitely more powerful than handing down information via some other obsolete advertising inroad.
04 | Adapt to Changes• Retail markets are changing so
rapidly that the ability to adapt has now become a competitive advantage.
• Stores that understand and adapt well to their environments are the ones that thrive.
• Redirect resources to systematicly track and quantifiy your data so you're able to better analyze what's really driving buyer’s decisions.
• Adjust your strategy accordingly.
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05 | Use an iPad POS
• Build profitable customer relationships while achieving organizational goals as well to better target markets and deliver effectively.
• Help you analyze, plan, and implement strategies, which create, build and maintain beneficial exchanges with your buyers.
• Helps you answer what product you should provide, what group of customers to target, and how to compete and gain a successful place in the retail market.
.. And Now, Request a Bindo Demo
No matter what your role is in a company, you must be customer focused.
This has to be all-pervasive and a part of everyone’s job description, from the cashiers to the owners.
Bindo is not just an iPad POS; it’s a way of doing business.
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