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Page 1: The five dysfunctions of a team

Dominik Jungowski // CHIP Online

Five dysfunctions of a team

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I understand the dysfunctions

© Emily Johnson

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I have some newideas

© Emily Johnson

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I want to challengemy team

© Emily Johnson

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@djungowskiAgile Coach at CHIP Online

Hobby DJ

niknovo.com

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Absence of Trust

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trust

the belief that sb/sth is good, sincere, honest, etc. and will

not try to harm or deceive you

© Honou

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Building trust

© Jonni

Personal historiesBehavorial profiling

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Source: comingsoon.net

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Absence of Trust

Fear of conflict

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„There was a climate in the last few months, where everyone counted as a naysayer, who

clearly addressed a problem.“

Image Source: berlin-airport.de

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Source: berlin-airport.de

„The answers that were given, were always combined with an all-clear“

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„Politics is when people choose their words and actions based on how they

want others to react rather than based on what they really think“

- Patrick Lencioni, The five dysfunctions of a team

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(Re-)Forming

Storming

Norming

Performing

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Uncomfortable

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© Ed Yourdon

Masteringconflict

Conflict profilingConflict normingConflict mining

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Absence of Trust

Fear of conflict

Lack of commitment

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commitmentthe willingness to work hard

and give your energy and time to a job or an activity

© Honou

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ClarityDisagree and commit

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First team / second team

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Cascading communication

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Absence of Trust

Fear of conflict

Lack of commitment

Avoidance ofaccountability

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accountable (to sb) (for sth)

responsible for your decisions or actions and expected to explain them when you are

asked

© Honou

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Absence of Trust

Fear of conflict

Lack of commitment

Avoidance ofaccountability

Inattentionto results

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„We have seen it in the past now and then, thatit isn‘t always the deserved winner holding

the cup.“© Markus Unger

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Source: reallifecoaching.net

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Don‘t be a lemming!

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© Mikhail Vasilyev

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Patrick Lencioni: The five dysfunctions of a team

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Patrick Lencioni: Overcomingthe five dysfunctions of a team

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Esther Derby, Diana Larsen:Agile Retrospectives

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Dave Gray, Sunni Brown, James Macanufo: Game Storming

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Jurgen Appelo: Management 3.0

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Eberhard Stahl: Dynamik in Gruppen