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The Blueprint for Successful Projects
Sudesh Pursad
Senior Manager – Project Risk and Advisory Services
17 July 2013
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2.91 Inches
6.00 cm
2.36 Inches
8.00 cm
3.15 Inches
11.70 cm
4.61 inches
0.50 cm
0.2 inches
0.50 cm
0.2 inches
11.70 cm
4.61 inches
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© 2013 Deloitte Touche Tohmatsu Limited. All rights reserved
Sudesh Pursad
Sudesh is an experienced senior project and programme manager with over seventeen years of experience. He has
managed, lead and worked on projects for blue chip companies in South Africa and the UK including Anglo American, Eskom,
Airports Company South Africa, ABSA, BBC (UK), and Trillium Group (UK). Sudesh also served as an executive of a National
telecommunications company where he headed up the capital programme department responsible for fibre optic projects
countrywide. Recently Sudesh was seconded to the Auditor General where he managed and lead the SDLC review of large
government IT implementations including three National projects which exceed R2bn.
Sudesh has worked on a number of exciting projects over the years, including management of three projects of National
importance:
• IT Crisis management for the opening of King Shaka Airport
• Completion of the Southern Africa Large Telescope and Karoo Array Telescope fibre optic projects (which supported
SA’s bid to host the Square Kilometre Array telescope)
• Restructuring of electricity distribution in South Africa
Academically Sudesh is an MBA graduate (University of the Witwatersrand) and certified Project Management Professional
(PMI). He also has a B.Sc. Computer Science degree and diplomas in Project Management, Management Accounting and
Finance, and Nature and Culture Tour Guiding. His experience also extends into General Management and Operations
Management. He is currently the Senior Manager for Deloitte’s Project Risk and Advisory Service.
ABOUT THE TALK
Sudesh admits that it is a bold statement to offer a blueprint for a successful project. However, he would like to share some
key areas to focus on so that as project managers we can ensure a successful project.
Deloitte 2
ABOUT THE SPEAKER
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7.40 cm
2.91 Inches
6.00 cm
2.36 Inches
8.00 cm
3.15 Inches
11.70 cm
4.61 inches
0.50 cm
0.2 inches
0.50 cm
0.2 inches
11.70 cm
4.61 inches
To view Deloitte drawing guides:
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We all have our reasons
Deloitte 3
Lack of user Involvement Lack of budget
Unclear Statement of Requirements
Improper Planning
Incorrect Project Milestones
Incompetent Staff
Lack of Ownership
Unclear Vision & Objectives
Lack of User Input
Incomplete Requirements & Specifications
Changing Requirements & Specifications
Lack of Executive Support
Lack of Resources
Unrealistic Expectations
Unclear Objectives
Unrealistic Time Frames
New Technology
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©2010 Deloitte Touche Tohmatsu Limited. All rights reserved. White markers indicate position
of Deloitte Drawing Guides
7.40 cm
2.91 Inches
6.00 cm
2.36 Inches
8.00 cm
3.15 Inches
11.70 cm
4.61 inches
0.50 cm
0.2 inches
0.50 cm
0.2 inches
11.70 cm
4.61 inches
To view Deloitte drawing guides:
1. Right-click on slide and select
’Grid and Guides...’
2. Check ’Display drawing guides
on screen’
3. Select ’OK’
© 2013 Deloitte Touche Tohmatsu Limited. All rights reserved
The Blueprint
Deloitte 4
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7.40 cm
2.91 Inches
6.00 cm
2.36 Inches
8.00 cm
3.15 Inches
11.70 cm
4.61 inches
0.50 cm
0.2 inches
0.50 cm
0.2 inches
11.70 cm
4.61 inches
To view Deloitte drawing guides:
1. Right-click on slide and select
’Grid and Guides...’
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© 2013 Deloitte Touche Tohmatsu Limited. All rights reserved
• Starts with a good governance framework
• “Rule book” for the engagement model and decision making on the project
• Formal project methodology
• Governance and compliance go hand in hand
Deloitte 5
Governance
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of Deloitte Drawing Guides
7.40 cm
2.91 Inches
6.00 cm
2.36 Inches
8.00 cm
3.15 Inches
11.70 cm
4.61 inches
0.50 cm
0.2 inches
0.50 cm
0.2 inches
11.70 cm
4.61 inches
To view Deloitte drawing guides:
1. Right-click on slide and select
’Grid and Guides...’
2. Check ’Display drawing guides
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© 2013 Deloitte Touche Tohmatsu Limited. All rights reserved
Deloitte 6
Sample Governance Framework
Steering
Committee
Portfolio
Committee
EXCO
Project Team
Rep
ort
ing
Executive
Sub-Committee
Work Streams
Business Representatives
• Investment oversight • Monitor strategic risks • Monitor against business compact • Board decision making • Quarterly Meetings
• Planning Support • Reporting support • Budgeting support • Governance support • Risk management support • Alignment of workstream activities • Weekly project Meetings
• Overall portfolio monitoring • Review project alignment with strategic
objectives • Review return on investment • Organisational risk monitoring • Strategic risk management • Executive decision making • Project Budget Monitoring • Monthly Meetings
• High level project progress monitoring • Alignment of project activities with
strategic objectives • Organisational risk management • Executive decision making • Project budget review • Bi-weekly and ad-hoc meetings
Rep
ort
ing
R
ep
ort
ing
Executive
Committee
Subject Matter Experts
Special Advisor
Project Director Sponsor
Project Support Office
Programme/ Project Manager
Programme/ Project Manager
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7.40 cm
2.91 Inches
6.00 cm
2.36 Inches
8.00 cm
3.15 Inches
11.70 cm
4.61 inches
0.50 cm
0.2 inches
0.50 cm
0.2 inches
11.70 cm
4.61 inches
To view Deloitte drawing guides:
1. Right-click on slide and select
’Grid and Guides...’
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© 2013 Deloitte Touche Tohmatsu Limited. All rights reserved
Project Portfolio Management (PPM)
Deloitte 7
Alignment to Strategy
Exco
Portfolio
Management
Programme
Management
Project
Management
• Execute individual projects
• Report progress on projects to PMO
• Report progress to project Board/Steerco
• Manage issues and risks
• Escalate for key decisions
• Manage PMO
• Execute individual programmes
• Report portfolio progress to Portfolio Comm
• Report progress to
• Manage Portfolio issues and risks
• Escalate for key decisions
• Select and prioritise portfolio
• Monitor Portfolio of IT projects
• Report progress on portfolio to EXCO
• Provide direction on Port issues & risks
• Escalate for key decisions
• Monitor Portfolio of IT projects
• Report progress on portfolio to Board
(where applicable)
• Decision making for escalations
• Monitor benefits realisation
Str
ate
gic
O
pe
rati
on
al
Deloitte screen small Jan 2010
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7.40 cm
2.91 Inches
6.00 cm
2.36 Inches
8.00 cm
3.15 Inches
11.70 cm
4.61 inches
0.50 cm
0.2 inches
0.50 cm
0.2 inches
11.70 cm
4.61 inches
To view Deloitte drawing guides:
1. Right-click on slide and select
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© 2013 Deloitte Touche Tohmatsu Limited. All rights reserved Deloitte 8
Example of a Decision Funnel
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7.40 cm
2.91 Inches
6.00 cm
2.36 Inches
8.00 cm
3.15 Inches
11.70 cm
4.61 inches
0.50 cm
0.2 inches
0.50 cm
0.2 inches
11.70 cm
4.61 inches
To view Deloitte drawing guides:
1. Right-click on slide and select
’Grid and Guides...’
2. Check ’Display drawing guides
on screen’
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© 2013 Deloitte Touche Tohmatsu Limited. All rights reserved Deloitte 9
Project Assurance
• We should welcome assistance, especially independent assistance
• Achieved in many ways:
• Pre-implementation reviews
• Post implementation reviews
• Point in time risk assessments (PITRA)
• Non-negotiable check points or stage gate reviews
• Assurance provided by:
• Consulting companies like Deloitte and more specifically the project risk team
• Subject matter experts within the organisation
• Project assurance teams within the PMO
• Value of Post implementation review
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of Deloitte Drawing Guides
7.40 cm
2.91 Inches
6.00 cm
2.36 Inches
8.00 cm
3.15 Inches
11.70 cm
4.61 inches
0.50 cm
0.2 inches
0.50 cm
0.2 inches
11.70 cm
4.61 inches
To view Deloitte drawing guides:
1. Right-click on slide and select
’Grid and Guides...’
2. Check ’Display drawing guides
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© 2013 Deloitte Touche Tohmatsu Limited. All rights reserved Deloitte 10
Internal and External Audit
• Project auditors are your friends!
• Also provide assurance
• Independent eyes and ears that can assist you in delivering a successful project
Deloitte screen small Jan 2010
©2010 Deloitte Touche Tohmatsu Limited. All rights reserved. White markers indicate position
of Deloitte Drawing Guides
7.40 cm
2.91 Inches
6.00 cm
2.36 Inches
8.00 cm
3.15 Inches
11.70 cm
4.61 inches
0.50 cm
0.2 inches
0.50 cm
0.2 inches
11.70 cm
4.61 inches
To view Deloitte drawing guides:
1. Right-click on slide and select
’Grid and Guides...’
2. Check ’Display drawing guides
on screen’
3. Select ’OK’
© 2013 Deloitte Touche Tohmatsu Limited. All rights reserved Deloitte 11
Risk Management
• Issue management is not risk management!
• Risk management must be proactive and throughout the lifecycle of the project
• Risk management is not just identifying, qualifying, quantifying and managing a
risk
• Alignment of project risk model with enterprise risk model
PMBOK, 4th Ed
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of Deloitte Drawing Guides
7.40 cm
2.91 Inches
6.00 cm
2.36 Inches
8.00 cm
3.15 Inches
11.70 cm
4.61 inches
0.50 cm
0.2 inches
0.50 cm
0.2 inches
11.70 cm
4.61 inches
To view Deloitte drawing guides:
1. Right-click on slide and select
’Grid and Guides...’
2. Check ’Display drawing guides
on screen’
3. Select ’OK’
© 2013 Deloitte Touche Tohmatsu Limited. All rights reserved Deloitte 12
Conclusion
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©2010 Deloitte Touche Tohmatsu Limited. All rights reserved. White markers indicate position
of Deloitte Drawing Guides
7.40 cm
2.91 Inches
6.00 cm
2.36 Inches
8.00 cm
3.15 Inches
11.70 cm
4.61 inches
0.50 cm
0.2 inches
0.50 cm
0.2 inches
11.70 cm
4.61 inches
To view Deloitte drawing guides:
1. Right-click on slide and select
’Grid and Guides...’
2. Check ’Display drawing guides
on screen’
3. Select ’OK’
© 2013 Deloitte Touche Tohmatsu Limited. All rights reserved
For further information, please contact:
Deloitte 13
Further Information
Karthi Pillay Director | Risk Advisory Deloitte & Touche Deloitte Place, Building 7, The Woodlands, 20 Woodlands Drive, Woodmead, 2052, South Africa Tel/Direct: +27 (0)11 806 5173
Fax: +27 (0)11 806 5202 Mobile: +27 (0)82 883 7337 [email protected] | www.deloitte.com
Sudesh Pursad Senior Manager | Risk Advisory Deloitte & Touche Deloitte Place, Building 7, The Woodlands, 20 Woodlands Drive,
Woodmead, 2052, South Africa Tel/Direct: +27 (0)11 209 8026
Fax: +27 (0)11 388 4304 Mobile: +27 (0)82 788 4699 [email protected] | www.deloitte.com
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