1. #AIIM14#AIIM14 #AIIM14 TakeTwoUpdatesAndCallMeInTheMorning: TheFutureofHealthcareStartsWithTheLatestECMSystems DuWarrenGibson&JohnZotalis Sr.Manager,Applica@ons&Sr.ManagerECM HCSC

2. #AIIM14 AboutUs-HCSC Largestcustomer-ownedhealthinsurerintheUnited States Fourthlargestoverall,opera@ngthroughitsBlueCross andBlueShieldPlansinIllinois,Montana,New Mexico,OklahomaandTexas. OurPurpose-Todoeverythinginourpowertostand withourmembersinsicknessandinhealth 3. #AIIM14 InformaEonChaos eDiscovery Distributed IBM Records Mgmt Distributed ImagePlus Static Content CM 8 (Retail) Static Content ActiveContent SourceOne Static Content Inabilitytonddocuments Unabletoprovideproperrecord reten@on Duplicatestorage Increasedsupportsta Increasedbusinesscostforsearching content Variousworkowtools Varioususerinterfaces Variousdocumentinges@ontoolstostore tothemul@plerepositories Mobius VDR Static Content CM 8 (Group) Static Content ActiveContent IBM P8 (Govt) Static Content ActiveContent 4. #AIIM14 OurOpportunity Costsavings Streamlinebusiness processes CommonUI Centralized Repository eDiscovery Distributed IBM Records Mgmt Distributed Active Storage Active Content Static Storage Static Content 4 Common UI 5. #AIIM14 Ini@a@vetoConsolidateRepository Jus@ca@on/ROI Reduc@oninvendorsupport andmaintenance Reducelicensingcost Overalltotalcostofownerfor thecorpora@onisreduced Increaseproduc@vity Increasecustomer sa@sfac@on StreamlineBusiness Processes Aligntechnologyforfuture capabili@es Structured Data CM 8 Distributed Distributed Enterprise Search eDiscovery Records Management MME CMOD SharePoint Interwoven WCM 6. #AIIM14 SupporEngFutureCapabiliEes ContentAnaly@cs FraudInves@ga@on BIRepor@ng BridgeUnstructured&StructuredContent 7. #AIIM14 Gather Extractedinforma@onfromimages Storerawdataintocontentstore Analyze Performanaly@cs Iden@fysta@s@callysignicant pa^ernsandtrends StructureandDeliver Structuredatainmeaningfuland usefulma^er Validateinforma@on Gaininsightofthemedicalrecords datatomakebe^erbusinessuseand decisions BridgetheUnstructuredand Structurecontenttoobtaina360view ofamember. U@lizehardcopymedicalrecords& electronichealthrecordsmore eciently Pulltogetheraccurate,@mely, relevantinforma@onfromthose disparatesourcestoimprovebusiness processes PuLngUnstructuredContenttoWork Process NextStepsBusinessBenets DevelopUseCasesforContent Analy@cs PerformProofofTechnologyto obtainagreaterunderstandingofthe availabletoolsandHCSCpoten@al benets Createabusinesscasestoaddress currentchallenges ObtainSeniorLeadership Sponsorship DevelopContentAnaly@csProgram andCenterofExcellence 8. www.aiim.org/infochaos DoYOUunderstandthebusiness challengeofthenext10years? ThisebookfromAIIMPresident JohnManciniexplains.