Download - SXSW - UX Love Potion: Influencing through Collaboration

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Page 1: SXSW - UX Love Potion: Influencing through Collaboration

INFLUENCING THROUGH COLLABORATION

UX LOVE POTION

#UXLove

Page 2: SXSW - UX Love Potion: Influencing through Collaboration

Alissa Briggs Sr. Manager & Principal Designer

@alissadesigns

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Raman Hansi Principal Design Researcher

@rums813

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Payroll

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UX LOVE POTION

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Get personal

Go beyond roles

Embrace customers

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Get personal

Embrace customers

Go beyond roles

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Get personal

Embrace customers

Go beyond roles

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Meet them where they are

Get personal

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Meet them where they are

Find common interests

Get personal

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Meet them where they are

Find common interests

Build relationships over time

Get personal

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Get personal

Embrace customers

Go beyond roles

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Get personal

Embrace customers

Go beyond roles

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Start small

Embrace customers

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Start small

Provide guidance and support

Embrace customers

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Embrace customers

Start small

Provide guidance and support

Make it ongoing

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Get personal

Embrace customers

Go beyond roles

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Get personal

Embrace customers

Go beyond roles

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Personalize their invitation

Go beyond roles

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Personalize their invitation

Be a facilitator

Go beyond roles

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Personalize their invitation

Be a facilitator

Go beyond your own role

Go beyond roles

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Get personal

Embrace customers

Go beyond roles

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Single  senior  leader  

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Team  thinking  about  senior  leader  as  SBO  

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Bunch  of  leaders,  sad  

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Bunch  of  leaders,  happy  

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Smiling  faces  with  heart  

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Get personal

Embrace customers

Go beyond roles

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Alissa Briggs @alissadesigns

[email protected]

Raman Hansi @rums813

[email protected]