Mar 2015-May 2015
Aug 2013-Mar 2015
SUSAN POWERS
Professional Summary
-A highly organized and detail-oriented Executive Assistant with 3+ years experience providing thoroughand skillful administrative support to senior executives.- Dedicated and focused; able to prioritize and complete multiple tasks and follow through to achieveproject goals.- An independent and self-motivated professional; able to grow positive relationships with clients andcolleagues at all organizational levels.- Computer skills include: MS Word, Excel, PowerPoint, ExpenseWatch, Internet, NextGen, QuickBooks.
Skills
Administration Executive ManagementActive ListeningCustomer Service
Time ManagementComputers and ElectronicsJudgment and Decision MakingExpense Management
Experience
Administrative SupportSherwood Partners, LLC - Mountain View, CA
Temporary administrative support for the wind-down of private Information Technology company.File and retrieve corporate documents, records, and reports.Identify and address major contractual obligationsPrepare reports, memos, letters, financial statements and other documents, using word processing,spreadsheet, database, or presentation software.Schedule update calls between Sherwood Partners and employees
Executive Assistant to CEOSPARQLCity, INC - San Diego, CA
Manage and maintain executives' schedules.Prepare invoices, reports, memos, letters, financial statements and other documents, using wordprocessing, spreadsheet, database, or presentation software.Answer phone calls and direct calls to appropriate parties or take messages.Process payrollPerform general office duties, such as ordering supplies, maintaining records management databasesystems.Make travel arrangements for executives.Open, sort, and distribute incoming correspondence, including faxes and email.Prepare agendas and make arrangements, such as coordinating catering for luncheons, forcommittee, board, and other meetings.Determine charges for services requested, collect deposits or payments, or arrange for billing.Coordinate corporate eventsMaintain office cleanliness Setup IT services for other locations
402 Porter Street, Fallbrook, CA 92028Ph: [email protected]
Jan 2011-Aug 2013
Jan 2009-Jan 2011
Jan 2004-Jan 2008
Audit and process company expense reportsProcess H1-B EmployeesExplain company personnel policies, benefits, and procedures to employees or job applicants.Record data for each employee, including such information as addresses, weekly earnings, absences,amount of sales or production, supervisory reports on performance, and dates of and reasons forterminations.Prepare badges, passes, and identification cards, and perform other security-related duties.
Administrative Assistant / Office ManagerParAccel - San Diego, CA
Monitor the facility to ensure that it remains safe, secure, and well-maintained.Manage and maintain executives' schedules.Prepare invoices, reports, memos, letters, financial statements and other documents, using wordprocessing, spreadsheet, database, or presentation software.Answer phone calls and direct calls to appropriate parties or take messages.Perform general office duties, such as ordering supplies, maintaining records management databasesystems, and performing basic bookkeeping work.Make travel arrangements for executives.Open, sort, and distribute incoming correspondence, including faxes and email.Prepare agendas and make arrangements, such as coordinating catering for luncheons, forcommittee, board, and other meetings.Coordinate and direct office services, such as records, departmental finances, budget preparation,personnel issues, and housekeeping, to aid executives.Incorporate Expense Reporting SystemAudit and approve/deny company expense reportsPrepare end of month travel accrual totalsEnter expenses into QB for payment Coordinate corporate events
Patient Service Rep / Botox Referral Coordinator / Insurance VerificationThe Neurology Center - Encinitas, CA
Interview patients to complete documents, case histories, or forms, such as intake or insuranceforms.Receive and route messages or documents, such as laboratory results, to appropriate staffCheck patients in and out for appointmentsSchedule future appointments via NextGen EMR systemCollect copaysMaintain office cleanlinessPrepare medical records/charts for upcoming appointmentsVerify referral insurance approvals Call insurance companies for Botox approvalOrder patient botox from insurance companies Investigate and direct patient inquiries or complaints to appropriate medical staff members andfollow up to ensure satisfactory resolution.Explain policies, procedures, or services to patients using medical or administrative knowledge.Perform various clerical or administrative functions, such as ordering and maintaining an inventoryof supplies.Reconcile drawer at end of day
Patient Service Representative
Premier Medical Group - Clarksville, TNCheck Patients In/OutVerify and enter insurance information into computer systemUpdate and verify patient demographics. Code charge slipsReconcile end of day transactionsAdditional duties include float to the following offices within Premier:
*Pediatric's*ENT*OB/GYN*Family Practice*Urgent Care*Audiology
Implementation specialist for Electronic Medical Records system, NextGenMedical records, filing, etc.New Patient RegistrationReferrals
Education
Information Technology and Network AdministrationMiller-Motte Technical College - Clarksville, TN
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