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Ebp}e}v}lBd`elbdkmf]f`blklidpmfkd@lnvbe`d`eb
P}vmu lb Pf`vxe}u dbm f.]xvp} eb Kl`dk
Lxidbepd}elbp
Eb `lkkdhlxd}elb ye}j7
LHPFXSD]LXEL MF KD PFIVXEMDM MF KD EBCLXND@EB
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Ebp}e}v}lBd`elbdkmf]f`blklidpmfkd@lnvbe`d`eb
]DHKF LC @LB]FB]P
]dhkf lc `lb}fb}p"""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""04 """""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""6Eb}xlmv`}elb
4"4 """""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""" 6Qxfpfb}d}elb4"8 """""""""""""""""""""" 6P}vmu lb Ebclxnd}elb Pf`vxe}u dbm f.]xvp} ye}jeb Kl`dk Lxidbepd}elbp
4"8"4 """""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""" 6Lsfxdkk Lhgf`}esfp4"8"8 """""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""" 3Cxdnfylxo lc Xfcfxfb`f
4"0 """""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""" 9Qdx}e`eqd}ebi Lxidbepd}elbp4"0"4 """"""""""""""""""""""""""""""""""""""""""""""" 9Ebp}e}v}l Bd`elbdk mf ]f`blklidp mf kd @lnvbe`d`eb4"0"8 """""""""""""""""""""""""""""""""""""""""""""""""""""""" :Cfmfxd`eb Fpqdlkd mf Nvbe`eqelp u Qxlseb`edp4"0"0 """"""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""" :@lkkdhlxd}ebi @lnqdbefp
8 """"""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""41Nf}jlmlklie`dk Mfpeib8"4 """""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""" 41P}d}ep}e`dk Xfcfxfb`f Cxdnfylxo8"8 """"""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""" 41]f`jbe`dk Pqf`ece`d}elb
8"8"4 """"""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""" 44Qdx}e`eqd}elb Dbdkupep8"8"8 """""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""" 48Cefkmylxo8"8"0 """""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""" 40Ebclxnd}elb Id}jfxebi Nf}jlm8"8"= """""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""" 40Pdnqkebi Fxxlx8"8"6 """""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""" 40Yfeij}ebi
0 """"""""""4=Ebclxnd}elb Pf`vxe}u Ftveqnfb} eb Pqdbepj Kl`dk Dmnebep}xd}elb Lcce`fp0"4 """""""""""""""""""""""""""""""""""""""""""""""""""""""""""" 4=@lnqv}ebi Ftveqnfb} dbm Pf`vxe}u Nfdpvxfp
0"4"4 """""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""" 4=]uqfp lc Eb}fxbf} D``fpp dbm @lbbf`}elbp0"4"8 """"""""""""""""""""""""""""""" 46Ebclxnd}elb Pf`vxe}u Ftveqnfb} eb Kl`dk Dmnebep}xd}elb Lcce`fp
=""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""4:
Dbdkupep lc illm qxd`}e`f clx ndbdiebi ebclxnd}elb pf`vxe}u eb Pqdbepj Kl`dk
Dmnebep}xd}elb Lcce`fp
="4 """""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""" 4:Pf`vxe}u Lxidbepd}elb dbm Ndbdifnfb}="8 """"""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""" 45Dppf} Pf`vxe}u="0 """""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""" 84Pf`vxe}u eb Jvndb Xfplvx`fp="= """"""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""" 80Bf}ylxo dbm Lqfxd}elbp Pf`vxe}u="6 """"""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""" 8:D``fpp dbm Md}d Pf`vxe}u="3 """""""""""""""""""" 01Pup}fn Mfsfklqnfb} dbm Ndeb}fbdb`f Pf`vxe}u7 Dqqke`d}elb Pf`vxe}u="9 """""""""""""""""""""""""""""""""""""""""""""""""""""""""""" 04Lqfxd}elbdk @lb}ebve}u lx Hvpebfpp @lb}ebve}u
P}vmu lb Pf`vxe}u dbm f]xvp} eb Kl`dk Lxidbepd}elbp Qdif 0 lc 3:Lhpfxsd}lxel mf kd Pfivxemdm mf kd Ebclxnd`eb
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Ebp}e}v}lBd`elbdkmf]f`blklidpmfkd@lnvbe`d`eb
=": """"""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""" 04@lnqkedb`f ye}j Xfivkd}elbp6 """""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""00Fzqfx}p) Lqebelb
6"4 """"""""""""""""""""""""""""""""""""""""""""""""""""""""" 00@vxxfb} P}d}f lc Pf`vxe}u dbm Meie}dk @lbcemfb`f6"8 """""""""""""""""""""""""""""""""""""""""""""""""""""""""""""" 0=Hfp} pf`vxe}u qxd`}e`fp eb kl`dk lxidbepd}elbp
6"8"4 """"""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""" 09Xdboebi lc hfp} qxd`}e`fp3 """""""""""""""""""""""""05@lnqdxd}esf dbdkupep lc hfp} qxd`}e`fp hu ebme`d}lxp dbm p}xd}d
3"4 """""""""""" 05Enqkfnfb}d}elb lc }jf hfp} pf`vxe}u qxd`}e`fp eb Kl`dk Ilsfxbnfb} lcce`fp3"8 """""""""""""""""""""""""""""""""""""""""""""""""""""""""""" =8@lnqdxd}esf Dbdkupep hu ebme`d}lxp dbm p}xd}d
9 """""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""=6@lb`kvpelbp dbm Xf`lnnfbmd}elbp9"4 """""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""" =6@lb`kvpelbp9"8 """"""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""" =3Xf`lnnfbmd}elbp
9"8"4 """""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""" =3Kebfp lc d`}elb9"8"8 """""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""" =9]jf xlkf lc Qvhke` Dmnebep}xd}elb9"8"0 """"""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""" =5]jf xlkf lc ebmvp}xu
: """""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""6=Dbbfzfp:"4 """""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""" 6=Kep} lc Qdx}e`eqd}ebi Fzqfx}p:"8 """""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""" 63Qdx}e`eqd}ebi fb}e}efp
:"8"4 """"""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""" 63Kep} lc qdx}e`eqd}ebi ]lyb @lvb`ekp:"8"8
""""""""""""""""""""""""""""""""""""""""""""""""""""""""""" 30Kep} lc qdx}e`eqd}ebi Qxlseb`edk @lvb`ekp+ @lbpfkkp *Xfielbdk Dv}jlxe}efp lc }jf Hdkfdxe`Epkdbmp% dbm Xfielbdk Dv}jlxe}efp lc }jf @dbdxu EpkdbmpKep} lc }dhkfp"""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""3=Kep} lc ixdqjp"""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""33Kep} lc ixdqjp"""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""33
P}vmu lb Pf`vxe}u dbm f]xvp} eb Kl`dk Lxidbepd}elbp Qdif = lc 3:Lhpfxsd}lxel mf kd Pfivxemdm mf kd Ebclxnd`eb
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Ebp}e}v}lBd`elbdkmf]f`blklidpmfkd@lnvbe`d`eb
4 EB]XLMV@]ELB
4"4 Qxfpfb}d}elb
]jf qvhke`d}elb lc }jep xfqlx}+ qxlmv`fm hu }jf Ebp}e}v}l Bd`elbdk mf ]f`blklidp mf kd
@lnvbe`d`eb *EB]F@L+ Bd}elbdk @lnnvbe`d}elbp ]f`jblkliu Ebp}e}v}f%+ jdp dp }jf ndeb
lhgf`}esf lc dbdkupebi clx }jf cexp} }enf }jf p}d}f lc ebclxnd}elb pf`vxe}u dbm f.]xvp} eb Kl`dk
Qvhke` Lxidbepd}elbp eb Pqdeb" ]jf xfqlx} emfb}ecefp }jf ndeb xepop }l yje`j Kl`dk
Dmnebep}xd}elb ebclxnd}elb dbm `lnnvbe`d}elb pup}fnp dxf fzqlpfm dbm qxlqlpfp pf`vxe}u
ndbdifnfb} dbm f.]xvp} qxd`}e`fp }jd} pjlvkm hf dmlq}fm eb lxmfx }l ivdxdb}ff }jf
`lbcemfb}edke}u+ eb}fixe}u dbm dsdekdheke}u lc ebclxnd}elb xfkd}ebi }l `e}ewfbp dbm `lnqdbefp+ dp
yfkk dp `lnnvbe`d}elbp ye}j }jfpf vpfxp dbm ye}j l}jfx lxidbepd}elbp"
]jf p}vmu jdp hffb qxlmv`fm ye}j }jf pvqqlx} lc }jf Cfmfxd`eb Fpqdlkd mf
Nvbe`eqelp u Qxlseb`edp *Pqdbepj Cfmfxd}elb lc Nvbe`eqdke}efp dbm Qxlseb`fp%+ }jf
qdx}e`eqd}elb lc dkk p}dcc ylxoebi eb }jf cefkm lc ebclxnd}elb pf`vxe}u eb Kl`dk
Ilsfxbnfb}7 qlke}e`edbp+ }f`jbe`dk p}dcc dbm dmnebep}xd}esf qfxplbbfk eb }jf ]lyb @lvb`ekp+
Qxlseb`edk Ilsfxbnfb}p dbm Epkdbm Mfqdx}nfb}p? }jf sefyp lc yfkk.oblyb fzqfx}p cxln
hl}j }jf qvhke` dbm }jf qxesd}f pf`}lx }l emfb}ecu }jf hfp} qxd`}e`fp eb pf`vxe}u ndbdifnfb}
dbm f.]xvp}+ }lif}jfx ye}j }jxff ndglx `lnqdbefp ndbvcd`}vxebi dbm pvqqkuebi `lnqv}ebi
pf`vxe}u plkv}elbp lb d iklhdk p`dkf7 N`Dcff+ Pundb}f` dbm ]xfbm Ne`xl"
]jf Pvhmexf``eb Ifbfxdk mf @llxmebd`eb mf Xf`vxplp ]f`blkie`lp mf kd
Dmnebep}xd`eb Ifbfxdk mfk Fp}dml *Ifbfxdk P}d}f Dmnebep}xd}elb Pvh.mfqdx}nfb} clx
]f`jblkliu Xfplvx`fp @llxmebd}elb%+ qdx} lc }jf Nebep}fxel mf Dmnebep}xd`elbfp Qhke`dp
*Nebep}xu clx Qvhke` Dmnebep}xd}elbp%+ jdp dkpl `lkkdhlxd}fm hu ixdb}ebi d``fpp }l }jf xfpvk}p
lc }jf EXED 8113xfqlx} eb lxmfx }l mfpeib }jf cefkmylxo clx }jep p}vmu"
4"8 P}vmu lb Ebclxnd}elb Pf`vxe}u dbm f.]xvp} ye}jeb Kl`dk Lxidbepd}elbp
]jep ml`vnfb} qxfpfb}p }jf xfpvk}p lc }jf p}vmu hu cexp} mfp`xehebi e}p lhgf`}esfp+ e}p nlp}
xfkfsdb} tvdb}e}d}esf cebmebip hdpfm lb qxendxu ebclxnd}elb plvx`fp+ pqf`ece` pvxsfup dbm}jf sefyp lc fzqfx}p `lbpvk}fm+ dbm kdp}ku d pfxefp lc `lb`kvpelbp dbm xf`lnnfbmd}elbp
dxf qv} clxydxm }l enqxlsf pf`vxe}u nfdpvxfp dbm qxd`}e`fp eb Kl`dk Dmnebep}xd}elb Lcce`fp"
4"8"4 Lsfxdkk Lhgf`}esfp
]jf mfcebebi cfd}vxf lc }jep xfpfdx`j ep }jd} d p}vmu lc }jep oebm jdp bfsfx hffb vbmfx}dofb
hfclxf bly" ]jf lsfxdkk lhgf`}esf ep }l `dxxu lv} db dppfppnfb}+ clx }jf cexp} }enf eb
Pqdeb+ lc }jf ndeb pf`vxe}u nfdpvxfp dbm pup}fnp enqkfnfb}fm+ }jfex lqfxd}elbdk
p}d}vp dbm }jf xepop }l yje`j Kl`dk Dmnebep}xd}elb ebclxnd}elb dbm `lnnvbe`d}elb
pup}fnp dxf fzqlpfm+ ye}j }jf clkklyebi pqf`ece` lhgf`}esfp7
P}vmu lb Pf`vxe}u dbm f]xvp} eb Kl`dk Lxidbepd}elbp Qdif 6 lc 3:Lhpfxsd}lxel mf kd Pfivxemdm mf kd Ebclxnd`eb
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8/7/2019 Study on Security and e-Trust in Local Organisations
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8/7/2019 Study on Security and e-Trust in Local Organisations
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8/7/2019 Study on Security and e-Trust in Local Organisations
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]XFBM NE@XL+ Eb`+ ep d qelbffxebi nvk}ebd}elbdk `lnqdbu eb }jf mfsfklqnfb} lc `lb}fb}
pf`vxe}u plkv}elbp dbm lbkebf }jxfd} ndbdifnfb}" Clvbmfm eb 45::+ ]xfbm Ne`xl pvqqkefp
plc}ydxf+ jdxmydxf dbm pfxse`fp }l hl}j ebmesemvdk vpfxp dbm `lxqlxd}elbp+ yjd}fsfx }jfexpewf" ]jfex d`}ese}u ep hdpfm lb }jfex Fb}fxqxepf Qxl}f`}elb P}xd}fiu *FQP%+ yje`j qxlsemfp
`lnqkf}f ebclxnd}elb dbm md}d pf`vxe}u lb dkk bf}ylxo qleb}p+ dbm lb }jfex xfslkv}elbdxu
Yfh Xfqv}d}elb Pfxse`fp" ]jf `lnqdbu)p jfdmtvdx}fxp ep eb ]loul dbm e} jdp lqfxd}elbp eb
lsfx 01 `lvb}xefp }lif}jfx ye}j e}p lyb bf}ylxo lc kdhlxd}lxefp *]xfbmKdhp% pvqqkuebi
qxld`}esf dbm `v}}ebi.fmif plkv}elbp+ ndoebi e} d kfdmfx eb X#M/e eb }jf E@] pf`vxe}u pf`}lx"
Clx nlxf ebclxnd}elb7 j}}q7,,yyy"}xfbmne`xl.fvxlqf"`ln
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http://www.trendmicro-europe.com/http://www.trendmicro-europe.com/http://www.trendmicro-europe.com/8/7/2019 Study on Security and e-Trust in Local Organisations
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Ebp}e}v}lBd`elbdkmf]f`blklidpmfkd@lnvbe`d`eb
P}vmu lb Pf`vxe}u dbm f]xvp} eb Kl`dk Lxidbepd}elbp Qdif 41 lc 3:Lhpfxsd}lxel mf kd Pfivxemdm mf kd Ebclxnd`eb
8 NF]JLMLKLIE@DK MFPEIB
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8"4 P}d}ep}e`dk Xfcfxfb`f Cxdnfylxo
]jf pfkf`}fm cxdnfylxo jdm d mvdk cl`vp+ lb ]lyb @lvb`ekp+ Qxlseb`edk Ilsfxbnfb}p dbm
Epkdbm Mfqdx}nfb}p dp ebmesemvdk p}d}ep}e`dk fkfnfb}p *ebclxnd}elb lh}debfm clx }jf pvxsfu
cxln }jf Kep} lc Nvbe`eqdk Dxfdppvqqkefm hu }jf Ebp}e}v}l Bd`elbdk mf Fp}dmp}e`d *Bd}elbdk
P}d}ep}e`p Ebp}e}v}f . EBF4% dbm dkpl lb Kl`dk Ilsfxbnfb} fnqkluffp dbm ebmvp}xu fzqfx}p"
8"8 ]f`jbe`dk Pqf`ece`d}elb
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49 Dv}lblnlvp @lnnvbe}efp dbm 8 Dv}lblnlvp @e}efp"
:+448 ]lyb @lvb`ekp dbm 30 Qxlseb`edk Ilsfxbnfb}p dbm Epkdbm Mfqdx}nfb}p"
D }l}dk lc 681 Kl`dk Ilsfxbnfb}p }llo qdx}+ `lbpep}ebi eb =94 ]lyb @lvb`ekp dbm =5
Qxlseb`edk Ilsfxbnfb}p dbm Epkdbm Mfqdx}nfb}p"
Pdnqkebi Qxl`fmvxf clx ]lyb @lvb`ekp
P}xd}ece`d}elb7 }jf pdnqkf lc ]lyb @lvb`ekp ydp mfcebfm fnqkluebi p}xd}ece`d}elb d``lxmebi
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]dhkf 47 P}xd}ece`d}elb hu }lyb pewf
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F Cxln 6+111 }l 41+111 ebjdhe}db}p
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http://www.ine.es/http://www.ine.es/http://www.ine.es/8/7/2019 Study on Security and e-Trust in Local Organisations
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Ebp}e}v}lBd`elbdkmf]f`blklidpmfkd@lnvbe`d`eb
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Qdx}e`eqd}elb ydp dkpl jeij eb fd`j lc }jf p}xd}d+ dp pjlyb hu ]dhkf 0+ fbdhkebi }jf
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26/68
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Cxln 8 }l 6 60"8& =0"6& 0"0&
Cxln 6 }l 41 38"6& 01"=& 9"4&Nfmevn.
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8/7/2019 Study on Security and e-Trust in Local Organisations
43/68
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8/7/2019 Study on Security and e-Trust in Local Organisations
44/68
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8/7/2019 Study on Security and e-Trust in Local Organisations
45/68
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8/7/2019 Study on Security and e-Trust in Local Organisations
46/68
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8/7/2019 Study on Security and e-Trust in Local Organisations
47/68
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