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STRESS MANAGEMENT
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STRESS MANAGEMENT
INTRODUCTION
TYPES OF STRESS
POTENTIAL SOURCES OF STRESS
CONSEQUENCES OF STRESS
MANAGING STRESS
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Introduction
Stress is defined as emotional, physical ormental response to an event which cause physical
or mental tension.
Stress is a part of everyones life. But it should
not be greater than an individuals capacity tohandle stress.
In such a case, it will cause mental and physical
imbalance in the person.
Stress should work as productive power and not
as a restriction which can cause physical and
mental imbalance.
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Types of Stress
1. Physical
This happens when the body suffers due to stressful situation.
Symptoms of physical stress are:
Headache
Tension in the neck, forehead and shoulder muscles.
Long periods of stress can lead to:
Digestive problems
Insomnia (lack of sleep)
Fatigue (tiredness)
High Blood Pressure
Nervousness
Heart problems
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2. EmotionalThis happens when stress affects the mind.
Symptoms of emotional stress are:Anxiety
Anger
Depression
Frustration
Over reaction to problems
Memory LossLack of Concentration
Anxiety is response to loss, failure or fear of the unknown.
Anger is response to frustration or social stress.
Depression is the response to upsetting events like death of a loved
one, illness or failure.
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2. PsychologicalStress for long period of time causes psychological problems in some
individuals.
Symptoms of psychological stress are:Social isolation
Phobias
Compulsive Behavior
Eating Disorders
Night Terrors
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Potential sources of Stress
1. Environmental Factors The uncertainty in the environment
affects stress level of employees in an
organization.
Changes in the business cycle causes
economic uncertainities.
Political uncertainties may also cause
stress
Technological uncertainty may also
cause stress because an employees skillsand experience may become outdated
due to new innovations
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2. Organizational Factors
Pressure to avoid errors or complete tasks within a fixed
time, work overload, a demanding boss may cause stress.
Job related factors like job design, working conditions
and physical work layout may be causes of stress
Pressure on an individual due to his role in the
organization is also a cause of stress
Role conflict create expectations that may not be satisfies.
Role overload i.e. working more than permitted time.
Role ambiguity is created when role expectations are not clearly
understood.
The pressure created by other employees lead to stress
Organizational structure is also a cause of stress.
Excessive rules and lack of participation in decisions are
sources of stress.
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3. Individual factors
These are factors in employees
personal life which includes familyissues, personal problems, and an
individuals personality
Broken families and marriages and
other family issues may cause stress
at workplace. Economic problems faced by
individuals also lead to stress.
A persons basic nature also affects
stress. Over suspicious anger,
enmity, mistrust increases apersons stress and risk of heart
diseases.
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Consequences of Stress
1. Physiological Symptoms
2. Psychological Symptoms
3. Behavioral Symptoms
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1. Physiological symptoms
Increased breathing rate
Increased heart rate
Increased blood pressure
Increased muscle tone
Decreasing skin temperature
Brain releases stress hormones
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2. Psychological symptoms
Depression
Tearfulness
Withdrawal
Apathy
Guilt
Agitation
Panic
Anxiety
Frustration
Anger
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3. Behavioral Symptoms
Lack of enthusiasm
Hostility
Irritability
Under/over eating
Decreased ability to concentrate
Clumsiness
Poor performance
Absenteeism
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Managing Stress
Change your thinking
Change your behavior
Change your lifestyle
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Change your thinking
Re- framing
Positive thinking
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Change your behavior
Be assertive
Get organized
Ventilation
Humor
Diversion and distraction
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Change your lifestyle
Balanced diet
Quit smoking and alcohol
Exercise
Sleep
Leisure
Relaxation
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