State of the Chamber
November 15, 2011
Systems, Processes & Changes
• Membership
– Unique Customer Numbers
– Document Management
– Decals
– Tracking Systems
– Electronic Invoicing
– Member Surveys
Filing Systems 2011 vs. 2010
Tracking Form & Decal
Sales & Informational Brochure
Shop Local Campaign
Partnerships & Outreach
• SWWABL
• Press Releases
• Publicity
• Web Presence
• Visit Vancouver USA
• Legislative Actions
• Other Representation, Radio, Social Media
• Nearly 100 Outside Appearances
Speaking at the Oregon State Chamber of Commerce Convention
Tourism Summit 2011
Shop Local & Business Expo
Press Releases
Business Opportunities for Members & Non-Members
Member Appreciation Issues
Visitors Information CenterUnique Products
Mt. St. Helens Products
Alpaca Products
Goat Milk Soaps
Native Wood Walking Sticks
MSH Ash Jewelry
Locally Made Cinnamon Roasted Nuts
Washington State License Plate Tins of Mints
Updated Employment Laws & Safety / Customer Service Training
10 New State & Federal Posters
Financial Outlook
• Chamber Today and 15 Months Ago
– Negative balance August 2010 -- <$2340>
– Positive balance in 2011 -- $25,459
• Golf Tournament
– 2010 -- $4577
– 2011 -- $7804
• Dues Revenue -- +11.4%
• Net Income 2010 vs. 2011 -- +1188%
Financial Outlook
• Visitors Information Center
– Funding -- Stable
– Staffing -- Superior
• Chamber – Today, checking account is healthy, $17k in CD
• Membership – 198 paying members
Future: 2012 and Beyond
In the works
•QR Codes
•VIC Logo
•Orienteering & Geo-caching
•Sister Cities
•Feedback Forum
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