Download - Start Here - WorkForce® Pro WP-4022 · ® Pro WP-4022. Start Here 4 Slide the edge guides against the paper, but not4 too tight. Make sure the paper is under the tabs on the edge

Page 1: Start Here - WorkForce® Pro WP-4022 · ® Pro WP-4022. Start Here 4 Slide the edge guides against the paper, but not4 too tight. Make sure the paper is under the tabs on the edge

Start Here4 Slidetheedgeguidesagainstthepaper,butnottoo

tight.Makesurethepaperisunderthetabsontheedgeguides.

5 Gentlyinsertthepapercassette.

Note:Thepapermayslideforwardslightlyasyouinsertthecassette.Thisisnormal.

6 Extendtheoutputtrayandraisethepaperstopperasshown.(Donotraisethestopperforlegal-sizepaper.)

5 InstallsoftwareNote:IfyourcomputerdoesnothaveaCD/DVDdrive,youcandownloadthesoftwarefromtheEpsonwebsite(see“Epsontechnicalsupport”).

Caution:Besuretocloseyourotherprograms,includinganyscreensaversandvirusprotectionsoftware,beforebeginningthesoftwareinstallation.

1 MakesuretheprinterisNOT CONNECTEDtoyourcomputer.

Windows®:IfyouseeaFoundNewHardwarescreen,clickCancelanddisconnecttheUSBcable.Youcan’tinstallyoursoftwarethatway.

2 InsertyourproductCD.

Read these instructions before using your printer.

1 Unpack

Caution:Donotopeninkcartridgepackagesuntilyouarereadytoinstalltheink.Cartridgesarevacuumpackedtomaintainreliability.

Removealltapeandprotectivematerials,includingthefoamandplasticinsidetheprinter.

2 Turnon1 Connectthepowercordtothebackoftheprinterandtoan

electricaloutlet.

Caution:Donotconnecttoyourcomputeryet.

2 Pressthe powerbutton.

3 InstallinkcartridgesCaution:Keepinkcartridgesoutofthereachofchildrenanddon’tdrinktheink.

1 Openthefrontcover.

2 Unpackthefourinkcartridges.

3 Shakeeachcartridgeasshownforabout5seconds.

4 Installeachcartridgeinthecorrectslotforitscolor.Pusheachcartridgeinuntilitclicks.

5 Closethefrontcover.

Theprinterstartsprimingtheink.Thistakesabout12minutes.Whenthegreen powerlightstopsflashing,primingiscomplete.

Note:Theincludedcartridgesprimetheprinterandprintabout1000blackpages/900colorpages.Actualpagecountwillvary.

Caution:Don’tturnofftheprinter,openthecover,ordetachtheduplexerwhileitisprimingoryou’llwasteink.

4 LoadpaperinthecassetteYoucanloadletter-,A4-,orlegal-sizeplainpaperinthecassette.ForinstructionsonloadingenvelopesandspecialpaperintherearMPtray,seetheon-screenUser’s Guide.

1 Pulloutthepapercassette.

2 Slidetheedgeguidesoutward,andpositionthemforthetypeofpaperyouareusing.

Note:Ifyouareloadinglegal-sizepaper,extendthecassetteasshown.

3 Insertthepaperwiththeglossyorprintablesidefacedown.

Note:Makesurethepaperisloadedagainstthefrontedgeguideandnotstickingoutfromtheendofthecassette.

*412239100**412239100*

WorkForce® Pro WP-4022

Start Here4 Slidetheedgeguidesagainstthepaper,butnottoo

tight.Makesurethepaperisunderthetabsontheedgeguides.

5 Gentlyinsertthepapercassette.

Note:Thepapermayslideforwardslightlyasyouinsertthecassette.Thisisnormal.

6 Extendtheoutputtrayandraisethepaperstopperasshown.(Donotraisethestopperforlegal-sizepaper.)

5 InstallsoftwareNote:IfyourcomputerdoesnothaveaCD/DVDdrive,youcandownloadthesoftwarefromtheEpsonwebsite(see“Epsontechnicalsupport”).

Caution:Besuretocloseyourotherprograms,includinganyscreensaversandvirusprotectionsoftware,beforebeginningthesoftwareinstallation.

1 MakesuretheprinterisNOT CONNECTEDtoyourcomputer.

Windows®:IfyouseeaFoundNewHardwarescreen,clickCancelanddisconnecttheUSBcable.Youcan’tinstallyoursoftwarethatway.

2 InsertyourproductCD.

Read these instructions before using your printer.

1 Unpack

Caution:Donotopeninkcartridgepackagesuntilyouarereadytoinstalltheink.Cartridgesarevacuumpackedtomaintainreliability.

Removealltapeandprotectivematerials,includingthefoamandplasticinsidetheprinter.

2 Turnon1 Connectthepowercordtothebackoftheprinterandtoan

electricaloutlet.

Caution:Donotconnecttoyourcomputeryet.

2 Pressthe powerbutton.

3 InstallinkcartridgesCaution:Keepinkcartridgesoutofthereachofchildrenanddon’tdrinktheink.

1 Openthefrontcover.

2 Unpackthefourinkcartridges.

3 Shakeeachcartridgeasshownforabout5seconds.

4 Installeachcartridgeinthecorrectslotforitscolor.Pusheachcartridgeinuntilitclicks.

5 Closethefrontcover.

Theprinterstartsprimingtheink.Thistakesabout12minutes.Whenthegreen powerlightstopsflashing,primingiscomplete.

Note:Theincludedcartridgesprimetheprinterandprintabout1000blackpages/900colorpages.Actualpagecountwillvary.

Caution:Don’tturnofftheprinter,openthecover,ordetachtheduplexerwhileitisprimingoryou’llwasteink.

4 LoadpaperinthecassetteYoucanloadletter-,A4-,orlegal-sizeplainpaperinthecassette.ForinstructionsonloadingenvelopesandspecialpaperintherearMPtray,seetheon-screenUser’s Guide.

1 Pulloutthepapercassette.

2 Slidetheedgeguidesoutward,andpositionthemforthetypeofpaperyouareusing.

Note:Ifyouareloadinglegal-sizepaper,extendthecassetteasshown.

3 Insertthepaperwiththeglossyorprintablesidefacedown.

Note:Makesurethepaperisloadedagainstthefrontedgeguideandnotstickingoutfromtheendofthecassette.

*412239100**412239100*

WorkForce® Pro WP-4022

Anyproblems?Network setup and printing problems• Ifyou’reconnectingtheprinterviaWi-FiProtectedSetup

(WPS),makesureyoupressandholdtheWi-Fibuttonontheprinterwithin2minutesofpressingtheWPSbuttononyourrouter.PressandholdtheWi-Fibuttonontheprinterfor3seconds.

• Tryconnectingtotherouteroraccesspointwithyourcomputeroranotherdevicetoconfirmthatitisworkingcorrectly.

• Tryresettingtherouter(turnitoffandthenon),thentrytoconnecttoitagain.

• Pressthe buttontoprintanetworkstatussheet.Verifythatthenetworksettingsarecorrectandcheckthesignalstrength.Ifit’spoor,trymovingtheprinterclosertoyourrouteroraccesspoint.Avoidplacingtheprinternexttoamicrowaveoven,2.4GHzcordlessphone,orlargemetalobjectssuchasafilingcabinet.

• Ifyourrouteroraccesspointdoesn’tbroadcastitsnetworkname(SSID),manuallyenterthename.Ifyourrouteroraccesspointhaswirelesssecurityenabled,you’llalsoneedtoknowwhatkindofsecurityit’susingandmakesureyouentertheWEPkeyorWPApassphrasecorrectly.

• WhenusingTCP/IP,makesureyournetwork’sDHCPoptionisenabled.IfyouhaveassignedastaticIPaddress,makesureitisnotbeingusedbyanotherdevice.

• Disablethefirewalltemporarilytoseeifthatmaybecausingtheproblem.Contactyourfirewallmanufacturerforassistance.

Setup is unable to find my printer after connecting it with a USB cable.Makesureitissecurelyconnectedasshown:

Printing problemsPrintingstopswhenaninkcartridgeisexpended.Ifacartridgeisexpended,youmustreplaceittocontinueprinting.

Print quality problems• Makesureyourpaperisloadedprintablesidedowninthe

cassette(usuallythewhiter,brighter,orglossyside).

• Ifyounoticelightordarkbandsacrossyourprintoutsortheyaretoofaint,runanozzlechecktoseeiftheprintheadneedscleaning.Seetheon-screenUser’s Guideformoreinformation.

• Theinkcartridgesmaybelowonink.Checkyourcartridgelevelsandreplacecartridges,ifnecessary.Seetheon-screenUser’s Guideformoreinformation.

Needpaperandink?TryEPSON®paperwithDURABrite®UltraInkforprofessionalresults.Fortherightsuppliesattherighttime,youcanpurchasethemfromanEPSONauthorizedreseller.Tofindthenearestone,contactEpson.

Genuine EPSON paperEpsonoffersawidevarietyofbusinessandphotopaperstomeetyourneeds;seetheon-screenUser’s Guideformoreinformation.

Presentation Paper Matte Smooth,non-glare,instant-dryingpaper

idealforreports,newsletters,andgraphicalpresentations.

Genuine EPSON inks Lookforthenumbersbelow

tofindyourcartridges.It’saseasyasrememberingyournumber!

WorkForce Pro WP-4022 ink cartridges

Color Standard-capacity High-capacity

Black 678 677

Cyan 678 677

Magenta 678 677

Yellow 678 677

Wireless printing from mobile devicesGetinstant,wirelessprintingofphotosandattachmentsrightfromsmartphones,iPads,tablets,andotherpopularmobiledevices.Seewww.latin.epson.com/connectfordetails(websiteavailableonlyinSpanishandPortuguese).

EPSON,DURABrite,andWorkForceareregisteredtrademarks,andEPSONExceedYourVisionisaregisteredlogomarkofSeikoEpsonCorporation.DesignedforExcellenceisatrademarkofEpsonAmerica,Inc.

GeneralNotice:Otherproductnamesusedhereinareforidentificationpurposesonlyandmaybetrademarksoftheirrespectiveowners.Epsondisclaimsanyandallrightsinthosemarks.

Thisinformationissubjecttochangewithoutnotice.

PrintedinXXXXXX

3 Windows:IfyouseetheAutoPlaywindow,clickRun Setup.exe.IfyouseetheUserAccountControlscreen,clickYesorContinue.

Mac OS X:Double-clickthe Epsonicon.

4 Selectyourlanguage,ifnecessary.

5 ClickInstall(Windows)orContinue(MacOSX)andfollowtheinstructionsonyourcomputerscreen.

6 WhenyouseetheSelectYourConnectionscreen,checkthe“Connectionoptions”sectiononthissheetformoreinformation.ThenclickNext (Windows)orContinue (MacOSX)andfollowtheinstructionsonyourcomputerscreen.

ConnectionoptionsWireless connectionYoumustinstallthesoftwareoneverycomputerfromwhichyouwanttoprint.Forthefirstinstallation,werecommendusingatemporaryUSBcableconnectiontosimplifywirelesssetup.Aftertheprinterisconnectedtothenetwork,youwillbepromptedtoremovethecable.

Makesureyouknowyournetworkname(SSID)andnetworkpassword:

•Networkname

•Networkpassword

Ifyoudon’thavethisinformation,contactthepersonwhosetupyournetwork.

Wired network connectionMakesureyouhaveanEthernet®networkcable(notincluded).Youmustinstallthesoftwareoneverycomputerfromwhichyouwanttoprint.

Direct USB connectionMakesureyouhaveaUSBcableready.

Error indicators

Ifyouseeoneoftheerrorindicatorsbelow,followthestepsheretoproceed:

On Flashingslowly Flashingfast

Paper is out, paper size doesn’t match, or multiple sheets have fed at the same time. Load paper correctly and press the paper feed button.

Paper is jammed in the cassette, the duplexer, or inside the printer. Remove the jammed paper and press the paper feed button.

The front cover is open. Close the cover.

The indicated ink cartridge is running low on ink. Make sure you have a replacement cartridge.

The indicated ink cartridge is expended or not installed correctly. Replace or reinstall the ink cartridge.

The maintenance box is nearing the end of its service life. Make sure you have a replacement box.

The maintenance box is at the end of its service life or not installed. Press the and ink buttons at the same time to clear the error, then replace the maintenance box.

Printer error. Turn the printer off and check for jammed paper. Make sure you remove the protective foam and plastic from inside the printer. Then turn the printer back on. If the error does not clear, contact Epson.

Wi-Fi connection error. Press the Wi-Fi button on the printer to clear the error and try again.

Anyquestions?On-screen help with your softwareSelectHelpor?whenyou’reusingyoursoftware.

User’s GuideClicktheicononyourdesktop(orintheApplications/Epson Software/GuidefolderonMacOSX)toaccesstheon-screenUser’s Guide.Ifyoudon’thaveaUser’s Guideicon,youcaninstallitfromtheCDorgototheEpsonwebsite,asdescribedunder“EpsonTechnicalSupport.”

Epson technical supportVisitglobal.latin.epson.com/Soporte whereyoucandownloadEnglishdriversforthisproduct,viewmanuals,getFAQs,ore-mailEpson(websiteavailableonlyinSpanishandPortuguese).

Youmayalsospeakwithasupportspecialistbycalling:

Argentina (5411)5167-0300 Mexico Bolivia* 800-100-116 Mexico City (5255)1323-2052Chile (562)484-3400 Other cities 01-800-087-1080Colombia (571)523-5000 Nicaragua* 00-1-800-226-3068Costa Rica 800-377-6627 Panama* 00-800-052-1376Dominican Peru Republic* 1-888-760-0068 Lima (511)418-0210Ecuador* 1-800-000-044 Other cities 0800-10126El Salvador* 800-6570 Uruguay 00040-5210067Guatemala* 1-800-835-0358 Venezuela (58212)240-1111Honduras** 800-0122 Code:8320

*Contactyourlocalphonecompanytocallthistollfreenumberfromamobilephone.

**Dialfirst7digits,waitforamessage,thenentercode.

Ifyourcountrydoesnotappearonthelist,contactyournearestEpsonsalesoffice.Tollorlongdistancechargesmayapply.

Page 4: Start Here - WorkForce® Pro WP-4022 · ® Pro WP-4022. Start Here 4 Slide the edge guides against the paper, but not4 too tight. Make sure the paper is under the tabs on the edge