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StaffingandHumanCloudConvergence:TheNextBigThingorMuchAdoAboutNothing?
STAFFINGSUPPLIER
Moderator: JohnNurthen,ExecutiveDirector,GlobalResearch,StaffingIndustryAnalysts
Panelists:§ LukeLindahl,SVPOperations,HospitalityStaffingSolutions§ Jakob Rohn,CEO&Founder,WorkN§ KipWright,President&CEO,Genuent
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GlobalGigEconomyExceedsUSD3Trillion
Temporaryworkerssourceddirectly(e.g.seasonalworkers):$611billion*
WorkersunderaStatement-of-workarrangement:$458billion*
Temporaryagencyworkers:$382billion
Independent contractors/self-employed individualsarethelargestcomponent ofthegigeconomy,generating$2,039billion inrevenue*
Temporaryworkerssourced directly(e.g.
seasonalworkers):
$611billion*
Workersunder
aStatement-of-workarrangement:
$458billion*
Temporaryagencyworkers:$382billion
Uber:$20billion Didi Chuxing: $14.2billion
AllB2B-
focused
humancloud
companies:
$5.7billion
Lyft:$2.3
billion
Humancloud:$47billion**
MarketsizeandfeaturesoftheGigEconomy
MarketsizeandfeaturesoftheHumanCloud
MarketsizeandfeaturesofB2BHumanCloudCompanies
11
1
2
3
4
350+identified B2B-
focusedhumancloud
platforms (otherthan
thosetotheright):
$1.4billion
Zhubajie (Witmart):
$1.3billionUpwork:$1.2billion
MBO
Partners
$404
million
Axiom:$250
million
GLG:$320
million12
5 6
7
8
9
10
13
14
15
16 17
18
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GlobalGigEconomyExceedsUSD3Trillion
*2015revenueusedasaproxyfor2016revenue**$47billionforhumancloudrepresentstheminimumofourrangeestimate1.GrabTaxi,$630m;2.Ola,$583m;3.Ele.me,$562m;4.Gett,$500m;5.Instacart,$479m;6.Go-jek,$288m;7.DoorDash,$171m;8.Postmates,$171m;9.Care.com,$162m;10.MyTaxi,$150m;11.RestofB2C-focusedhumancloudfirms,$727m;
Source: The Global Gig Economy, May 2017
Temporaryworkerssourceddirectly(e.g.seasonalworkers):$611billion*
WorkersunderaStatement-of-workarrangement:$458billion*
Temporaryagencyworkers:$382billion
Independent contractors/self-employed individualsarethelargestcomponent ofthegigeconomy,generating$2,039billion inrevenue*
Temporaryworkerssourced directly(e.g.
seasonalworkers):
$611billion*
Workersunder
aStatement-of-workarrangement:
$458billion*
Temporaryagencyworkers:$382billion
Uber:$20billion Didi Chuxing: $14.2billion
AllB2B-
focused
humancloud
companies:
$5.7billion
Lyft:$2.3
billion
Humancloud:$47billion**
MarketsizeandfeaturesoftheGigEconomy
MarketsizeandfeaturesoftheHumanCloud
MarketsizeandfeaturesofB2BHumanCloudCompanies
11
1
2
3
4
350+identified B2B-
focusedhumancloud
platforms (otherthan
thosetotheright):
$1.4billion
Zhubajie (Witmart):
$1.3billionUpwork:$1.2billion
MBO
Partners
$404
million
Axiom:$250
million
GLG:$320
million12
5 6
7
8
9
10
13
14
15
16 17
18
©CrainCommunicationsInc.Allrightsreserved.
GlobalGigEconomyExceedsUSD3Trillion
*2015revenueusedasaproxyfor2016revenue**$47billionforhumancloudrepresentstheminimumofourrangeestimate1.GrabTaxi,$630m;2.Ola,$583m;3.Ele.me,$562m;4.Gett,$500m;5.Instacart,$479m;6.Go-jek,$288m;7.DoorDash,$171m;8.Postmates,$171m;9.Care.com,$162m;10.MyTaxi,$150m;11.RestofB2C-focusedhumancloudfirms,$727m;12.Lancers,$158m;13.Liveops,$150m;14.FieldNation,$120m;15.Fiverr,$120m;16.Freelancer,$119m;17.Toptal,$105m;18.WorkMarket,$102m
Source: The Global Gig Economy, May 2017
Temporaryworkerssourceddirectly(e.g.seasonalworkers):$611billion*
WorkersunderaStatement-of-workarrangement:$458billion*
Temporaryagencyworkers:$382billion
Independent contractors/self-employed individualsarethelargestcomponent ofthegigeconomy,generating$2,039billion inrevenue*
Temporaryworkerssourced directly(e.g.
seasonalworkers):
$611billion*
Workersunder
aStatement-of-workarrangement:
$458billion*
Temporaryagencyworkers:$382billion
Uber:$20billion Didi Chuxing: $14.2billion
AllB2B-
focused
humancloud
companies:
$5.7billion
Lyft:$2.3
billion
Humancloud:$47billion**
MarketsizeandfeaturesoftheGigEconomy
MarketsizeandfeaturesoftheHumanCloud
MarketsizeandfeaturesofB2BHumanCloudCompanies
11
1
2
3
4
350+identified B2B-
focusedhumancloud
platforms (otherthan
thosetotheright):
$1.4billion
Zhubajie (Witmart):
$1.3billionUpwork:$1.2billion
MBO
Partners
$404
million
Axiom:$250
million
GLG:$320
million12
5 6
7
8
9
10
13
14
15
16 17
18
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TheUSSpent$792BilliononContingent/GigWorkin2015
Source: SIA The Gig Economy: Market Estimates and Features of the US Contingent Workforce, August 2015
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GrowingInterestinOnlineStaffing
Source: Staffing Industry Analysts
Percentofbuyers(1,000+employees)usingorconsideringonlinestaffingservices,2012-2016(NorthAmerica)
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TheGreatConvergence?
Pureonlinemarketplace/technology
Hybridmodel/offerings
Traditionalstaffing/pureserviceprovider
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Just-in-TimeStaffing
Source: Just-in-Time Staffing Thinning the line between the Human Cloud and traditional staffingStaffing Industry Analysts
Coople(previouslyStaff Finder)
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11
• Privatelabelledmobilephoneapplication
• Workflowmanagement
• Scheduling,timetracking
• Shiftmanagement
• Documentuploads
• Worker/clientratings
• Candidateprofiles
• Collaborationtools
• Clientand/orcandidateportals
• Rateandpayinfo
• Jobposting
TypicalfeaturesofanOSETplatform SelectedOSETvendors
OnlineStaffingEnablingTechnology
Source: Introduction to Online Staffing Enabling Technology, Staffing Industry Analysts
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