Present By
Tenendra Tembhare
Social responsibility is the obligation of organization’s management to make decisions and take actions that will enhance the welfare and interests of society as well as the organization.
Social responsibility is therefore quite important to the society, organization and human
It can be said that social responsibility is not fixed and has to be related to pressures at a particular point of time
It is related to the ethical responsibility and differentiates into different levels of
social responsibilities, which is :
1) economic 2) legal 3) ethical and 4) discretionary responsibilities.
Owners/shareholders Employees Customers/consumers Community
Resources available are used for the benefit of the owners/shareholders
Stability of the enterprise
Ensure that the company grows, so that the shareholder gains from increase in the market price of his shares
Provide adequate monetary , psychological rewards as well as job security
Selection of employees should be made fairly
Providing educational opportunities & training to the employee at company’s expense
Working conditions should be safe & pleasant
To provide prompt courteous & dependable service
Provide adequate quality products at reasonable price
Should improve quality of life of the people in
the community it is established
Developments on CSR in Tourism
• Millennium Declaration by 189 countries (2000)was a milestone.
• UNWTO launching ST-EP (sustainable tourism eliminating poverty) in 2002 which is complimentary to MDGs (Especially in Africa & Asia).
• ISO 26000 series is going to be assigned for satisfactory role in CSR tourism (Sweden and Brazil are working to make it more meaningful).
• Different awards have been introduced for CSR performance in tourism industry.
Ways to Countermeasure the Issue
• Reporting• Communicating to Tourists• Connecting with
Stakeholders(NGOs, Social Services, Law enforcement,both local and Embassy police attachés)
• Messages for Campaigning
Thank you
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