Social Media & Law Enforcement
CHALLENGES AND OPPORTUNITIES
Agenda
Social Media in India
Challenges
Legal Frame work
Leveraging Social Media
Social Media spread in
India
Social Media in India
Facebook Twitter Youtube BlogsDiscussion
forums
Conventional media
goes socialMobile telephony
drives social media
Indians on Social Media
65m 16m 36m
Challenges RUMOUR
MONGERING
ChallengesInstigating
Riots
ChallengesFLASH MOBS
IMITATING /
FAKE ACCOUNTS
Challenges
Challenges
Victimization of
Women, Children
Indian Legal Framework
Constitution of India Art.19(2)
Intermediary Liability (Sec.79 of IT Act)
Baazee.com, Due Diligence, aiding abetting
Provisions under License agreement and IT(Intermediary Guidelines) Rules, 2011
Blocking access (Section. 69A), Emergency
provisions
Rule 9(2), IT (Blocking for Access) Rules, 2009
Tools to fight Social Media
Abuse
I•Blocking/Takedown
II•Preservation Letter
III•Emergency Disclosure Letter
IV•Letters Rogatory/MLAT
Blocking/Takedown
Preservation Letter
Preservation Letters obligate providers to retain
data
Data retained for 90 Days (with addl. 90 days)
Done upon request of Govt. Entity
Required disclosure of customer communications
or records - Title 18, Sec 2703 (f)
Send directly to provider by Govt. or through US
DOJ.
Emergency Disclosure
Letter
Providers can disclose information to government
entities if:
“…. The provider, in good faith, believes that an
emergency involving danger of death or serious physical injury to any person requires disclosure
without delay of communications relating to the
emergency.”
- 18 U.S.C. Sec. 2702 (b) (8) )
Emergency Disclosure
Letter
Immediate action is needed to prevent death or serious injury
Clearly articulate immediacy in writing to provider
Provider not bound by law to cooperate
Up to provider to decide if good faith std. satisfied
US Legal Framework
Intermediary Liability Netcom case
Telephone analogy
Digital Millenium Copyright Act
Costar Group Inc. V. Loopnet
Approaches towards
Social Media
Complete Ban
Unfettered Access
Leveraging Social Media
Leveraging
Social MediaTURNING THE TABLES ON CRIMINALS USING SOCIAL MEDIA
DeitY
Framework &
Guidelines for Use of
Social Media for
Government
Organisations
Leveraging Social Media
Define Objectives
Identify platform
Establish
Governance
Define
Communication
Strategy
Create Pilot
Engagement
Analysis
Institutionalize
Social Media
Social Media –
Investigating Riots
telegraph.co.uk
CRIME DETECTION
CITIZEN ENGAGEMENT
Social Media – The other
side…
Use of Social Media
BEST PRACTICES
Toronto and NYPD – Use of Social Networks for
investigative purposes – General Procedures
dated 05.09.2012.
Mumbai and Delhi Police Social Media monitoring
cells
10 major cities of India using Social Media for
citizen engagement in traffic regulation
Some individual Police officers using social media
platform for giving access to common public
Conclusions
24x7 Monitoring Mechanisms at federal and state
level
Bring out a policy for using Social Media for
outreach.
Develop protocols for use of Social Networks forcollection of Information and Intelligence from
Public.
Build capacities to patrol & monitor Social Media
Have working relationship with Social MediaProviders.
THANK YOU
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