Siemens’ Definition of Unified Communications
Unified Communications (UC) Solutions Focus On Embedding Communication And Collaboration Into Business Processes. This Increases Workplace Productivity And Effectiveness. UC Solutions Should Be Software-based, Open, Extensible And Support The Customer’s Choice Of Services.
These Elements Are Controllable As Software Services, Or From The Customer’s Existing Business Application Software
90
Mobility
EmailIM
Voice
Video
Conferencing&
CollaborationMobility
MessagingIM, EM, VM
Voice
OpenScape Unified
Communications Suite
Siemens’ UC Definition Continued…
An Open, Non-Proprietary UC Solution Means A Real Forklift-Free & Migration-Free Integration Into Your Current Communications Infrastructure:
– PBX (TDM or VoIP) Agnostic
– Groupware Agnostic
– EIM Agnostic
– Web Conference Agnostic
– Room-based Video System Agnostic
– Built On A SOA Framework
Why Rip & Replace When You Can Embrace & Extend Your Current Infrastructure?
What Can Open Mean To Me?Voicemail (UM) Is NOT Unified Comm.
UC Customer Case StudyFortune 500 Global Manufacturer
OpenScape UC Voice (Replace PBX’s)- 42% Savings From Previous Communications Spend Through Circuit Consolidation, Standardization & Centralization
- Two Geographically Dispersed Redundant Centralized Servers Replaced 13 Multiple Vendor PBX’s Also Provided Disaster Recovery
OpenScape HD Video (New)- Travel Expenditures Reduced Nearly 20%
OpenScape UC Application (New) - Conferencing Spend Reduced By 75%
- Full-Spectrum Presence & Collaboration Ensures Tele-workers’ Productivity (30% Of Workforce)
- Integrated Solution Inside Customer’s Existing CRM Tool For Enhanced Sales Effectiveness
Teleworking $700K/yr. (UC Appl. = 6 months)
Voice $2.6M (23 months)
Conferencing $875K/yr. (UC Appl. = 6 months)
Video $350K/yr. (14 months)
Overall 5-Year Projected:$14.2M Savings w/ 16 mos. Payback
Yearly Savings (Payback) By Solution
OpenScape Voice, Video & UC Application Deployment
3,500+ Employees (16 sites)
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