s a partnersTogether, the power to improve
S A Partners
SHINGO MASTER CLASS
www.sapartners.com
SHINGOI NS T I T U T E
2015: Rexam, Milton Keynes, England 2015: Lenzing, Grimsby, England2015: Vale, Clydach, Wales2015: TBA
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The Shingo Approach
s a partnersTogether, the power to improve
Leaders around the world have invested a substantial amount of time and money on initiatives that achieve positive results. However, it is hard to maintain and sustain momentum. Each new tool becomes another possible solution or "best practice" only to create confusion that often results in what we call the "sugar high" - a temporary boost in results accompanied by a fleeting feeling of victory. People begin to believe that sustainable solutions are not only elusive, but that each new initiative eventually becomes "flavour-of-the-month" and leaves unfulfilled aspirations.
The Shingo Model™ is not an additional programme or another initiative to implement; rather, it introduces Guiding Principles on which to anchor your current initiatives and to fill the gaps in your efforts towards ideal results and enterprise excellence.
The Model, Insights and its Principles
The Shingo Model
Insight #1:Ideal Results Require Ideal Behavior
Insight #2:Beliefs and Systems Drive Behavior
Insight #3:Principles Inform Ideal Behavior
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s a partnersTogether, the power to improve
The Model, Insights and its Principles
Stakeholders
Purpose
Process
People
Why is there a Shingo Masterclass?
The Shingo approach is rapidly establishing itself as the pre-eminent global approach to both achieve and benchmark yourself against global standards of Enterprise Excellence.
The approach fosters and requires a number of rare attributes in all members of the Leadership team:
A thorough understanding of Enterprise Excellence
A dedicated attention to cultural and systems change
A passion to create a sustainable embedded journey
The humility to ensure that all employees are involved
We believe that this requires on-the-job, coaching and ongoing support.
Based on this industry demand, we have created the Shingo Master Class.
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What is a Shingo Master Class?
Discover Excellence
Shingo Model
Gemba Visits
Principles & Behaviours
Guiding Principles
Ideal Behaviours
Enabling Systems (1)
Strategy Deployment
System
Enabling Systems (2)
Improvement System
Leader Standard
Work System
Learning & Development
System
2 Days 2 Days 2 Days 2 Days
Module 1: Discover Excellence
The Shingo Model
Three Insights of Enterprise Excellence
The Guiding Principles
Lunch
Case Study
Reflections & Learning Points
DAY 1Review & Questions
Preparation for GembaGemba Round 1
Learning from Round 1
Lunch
Preparation for GembaGemba Round 2
Learning from Round 2
The Shingo Challenge Process
Reflections, Learning Points & Homework
DAY 2At the end of the workshop participants will be able to: Describe the benefits of focusing on Shingo principles
Articulate principle-driven behaviour
Identify how tools link to systems
See and assess behaviour to provide constructive feedback
Explore what adjustments could be made to improve systems in driving ideal behaviour
LEARNING OBJECTIVES
The Shingo Master Class are 4 modules of 2 days each covering the following:
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DAY 1 DAY 2At the end of the workshop participants will be able to:
LEARNING OBJECTIVES
Module 2: Principles &Behaviours
Homework Review
The Heart, the Head & the Hands
Principles & Beliefs
Behavioural Benchmarks & Ideal Behaviour
Defining Ideal Behaviours
Reflections & Learning Points
- Results Principle - Enterprise Alignment
- Cultural Enablers Principles
Review & Questions
Preparation for Gemba
Gemba Round 1
Learning from Round 1
Defining Ideal Behaviours
Lunch
Preparation for Gemba
Gemba Round 2
Learning from Round 2
Refining & Deploying our Ideal Behaviours
Reflections, Learning Points & Homework
- Continuous Improvement
Have developed a deep understanding of what the Guiding Principles are
Understand the key inter-relationships between the Guiding Principles
Define specific Ideal Behaviours that apply to them
Understand how to test these Ideal Behaviours at the Gemba
Explore what adjustments could be made to improve systems in driving ideal behaviour
Principles
DAY 1 DAY 2At the end of the workshop participants will be able to:
LEARNING OBJECTIVES
Module 3: Enabling
Homework Review
Deploying Principles & Ideal
Behaviours into Systems & Tools
Enabling & Delivery Systems
Envisaging Ideal Systems
Strategy Deployment System
Lead & Lag KPIs
Lunch
Gemba Review of Strategy
Deployment System
Reflections & Learning Points
Have developed a deep understanding of what a System is
Develop a plan for improving their own Enabling Systems
Develop a set of Key Behavioural Indicators (KBIs) for their business
Visualise how to develop an effective Strategy Deployment System
Visualise how to develop an effective Learning & Development System
Systems (1)
Review & Questions
Creating KBIs
Learning & Development
Gemba Review of Learning & Development System
Reflections, Learning Points & Homework
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DAY 1 DAY 2At the end of the workshop participants will be able to:
LEARNING OBJECTIVES
Who is it for?
Module 4: EnablingSystems (2)
Homework Review
Improvement System
Lunch
Gemba Review of Improvement System
Defining other Enabling Systems
Reflections & Learning Points
Review & Questions
Leader Standard Work System
Gemba Review of Leader Standard Work System
Defining Delivery Systems
Identifying your Gaps
Your Next Steps
Reflections & Learning Points
Describe what are the most important Enabling Systems and how they work
Decide what other Systems are required in their business
Visualise how to develop an effective Improvement System
Visualise how to develop an effective Leader Standard Work System
Develop their own next steps for developing a Shingo enabled business
Global / European level staff in VP, C-suite roles
Director level site staff in organisations that are looking to apply the Shingo approach
Site level Heads of Lean / CI / Enterprise Excellence
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Who is the Master Class delvered by?
Module 1: Discover
The course is delivered by Professor Peter Hines, Chairman of S A Partners (an official affiliate of the Shingo Institute).
Peter is a globally recognised leader in Lean thinking and the only European Senior Certified Facilitator at The Shingo Institute and a multiple Shingo Research Award recipient.
Peter is a pioneer of the Lean Business System, involving a sustainable and enterprise-wide approach of Lean thinking
Prof. Peter Hines
across all industry sectors. He created the Lean Business System portal on LinkedIn which has over 60,000 members to date.
Shingo Prize WinnerProf. Peter Hines is a DOUBLE Shingo Prize Winner for the publications ‘Staying Lean, Thriving not just Surviving’ and ‘Creating a Lean and Green Business System.
He has undertaken extensive research into Lean Thinking and Supply Chain Management and led the way in a number of key concepts which are widely applied across Fortune 500 companies in Europe and beyond including Supplier Associations and Value Stream Mapping.
He is the Co-Founder of the Lean Enterprise Research Centre at Cardiff Business School and continues his academic links with a number of Universities across Europe.
CERT IF IED
FACIL ITATOR
The course is delivered through a series of highly interactive on-site workshops
The sessions are configured to be at rotating sites in Europe so that participants benefit from cross-group learning and exposure to a variety of environments
Between each workshop participants will be set homework learning tasks with a group web based tutorial
How & Where is the Shingo Master Class Delivered?
s a partnersTogether, the power to improve
S A Partners
www.sapartners.com
When are the Master Classes being run?The Shingo Master Classes will be run over a 6 month period during 2015 (dates TBC).
www.sapartners.com/shingo-master-class
Course Fees:The course fee is £6,995 per place
For firms with 3 or more delegates the fee is £5,995
Fees include all course materials, delivery of on-site courses and inter-course tutorial sessions
For more information you can contact:Professor Peter Hines on +44 (0) 7778 840979
Email - [email protected]
Contact S A Partners EMEAS A Partners LLPY Borth13 Beddaau WayCastlegate Business ParkCaerphilly CF83 2AXUnited Kingdom
Tel: +44 (0)2920 881014FAX: +44 (0)2920 888261
Asia Pacific BusinessS A Partners PTYLevel 2, 710 Collins StDocklandsMelbourneVictoria 3008Australia
Tel: +61 (0)3 9097 1673
USAS A Partners USA, Inc.6325 Falls of Neuse RoadSuite 35, #206RaleighNC 27615United States of America
Tel: 001 715-234-2245
Republic of IrelandS A Partners Lean Consultancy LtdDMG Business Centre9 - 13 Blackhall PlaceDublin 7Republic of Ireland
Tel: +353 (0)1 799 4587Tel: +353 (0)1 799 4501
SHINGOI NS T I T U T E
Demand for the workshops are high, so if you are interested then you can register your interest by going to the following web address below, and filling out the registration form.
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