Integrating Energy Efficiency into Industry Training-Heating & Cooling Systems Residential
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National Framework Energy
Efficiency (NFEE)
TNA
Heating & Cooling System
Installations Forum Record
19 Oct 2006 Moderated by Phil Shorten from Impart Skills Pty Ltd.
Integrating Energy Efficiency into Industry Training Forum Record
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…our focus today is on heating and cooling system installers in
the residential market.
To recognize the hindrances to installers achieving best practice
energy efficiencies so that we can create a brief to direct the
development of appropriate training.
Rod Lovett Training and education officer
Andrew Green Development of leading Fog appliances
Robert Taylor A/c advisor
Rodney Egles HCNA
Phil Wilkinson Education / training A’RAH CFA member
Bern Connell Efficient design
Tomi Winfree Training/competency Dev. VET- National sustainability
Phil Pryor IND
John McCulloch Industry regulator
Gary Workman MPMSAA – NAT. training Green Plumbers
Ron Marshall Technical training MGR Improve quality of installs
Rod Gill Provide correctly installed APPL that operates correctly
Katrina Wolfe Sustainability Victoria
Glen Wilson Designing and managing training programs for HVAC
Peter Kikos Creating awareness and training people on energy efficiency
Neville Suckling Approval and training in energy efficient appliances
George Thomson Admin
Deborah Gonsalvez NFFE training and accreditation
Graham Vaile Training of plumbers to install HVAC equipment
Craig Lee Design and install and commission system
Laurie Rutter Teaching refrigeration apprentices
Raylene Reese Admin – first rate training
And your moderator,
Phil Shorten
Impart Skills Pty Ltd.
The Skies the Limit…!!!!!!
If we know how to reduce energy
consumed in households what is
stopping us from realising these
savings…………….
20.10.06 9am – 12pm
Why we
are here …
With
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Integrating Energy Efficiency into Industry Training Forum Record
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Our opportunity for
installers to realise
best standards of
Energy Efficiency
when providing
services to
householders
0%
Extent to which existing skill level of installers will deliver the Energy Efficiencies we seek.
100%
0%
Extent to which any training will deliver the energy efficiencies in households that we seek
100%
0%
Extent to which existing training will deliver the energy efficiencies in households that we seek
100%
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What does this picture tell us?
More powerful is better???? Significant “cost” criteria
Lack of awareness customers and installers
Unable to influence
Question about installers opportunity to apply EE know how
Skilled but… not interested in EE
What training might be common to sellers and installers others?
Question about sellers being “expert”
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Challenges to meet Best Practice…
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What is helping and What is hindering installers providing installations that are energy
efficient and best suited to home?
Helpers and Hindrances
Custom education Customer making the “right choice” of product
Consistent accurate information by all stakeholders
Creates customer awareness
- energy efficient products
- consistent running costs
Enforcement and supporting regulations
Training updated -review best practices
Resource and energy efficient training across industry
Specific product training
Specialist fields of installation
Skills of installers
Being able to influence the installers design/style
Poorly built homes
Costs- consumers unaware of long term gains
Major builders selling H&C on an outlet or $$ not requirements
Volume builders - locked into a price for unit and installation costs
Lack of influence installer has on choice
Lack of understanding of “big picture” energy efficiency and where what they do fits in
Consumer knowledge Not all installers are trained qualified
Lack of enforcement of regulations -more funding? -more inspection?
Cheap imported project dumping
Cowboys(not trained/qualified) who are $$ driven therefore doing a questionable job
Retailers sell cheap and insufficient machines
Installed to a price
Cost driven causes major problems
Purchases made directly from bulk stores
Cost driven to install
Customers buying for price not sustainability
Sales by warehouses with no intimate knowledge of a/c systems
Design skills Customer understanding
Skills of installing
Currency of training- when installer trained are they up to date with EE initiative
Training of the environmental impact of poorly installed and selected equipment
Customers purchased incorrect appliance booked on cost or poor advice from sales person
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Stall No 1 “Subject matter”….Skills and Knowledge
What subject matter is it necessary for installers to learn in order to realise best
standards in energy efficiency?
What guideline can you offer to progress this question to a meaningful resolution.
Please use the format: “we should …………………………….. so that
………………………….”
Installers need to know MCPs standards to be able to make appropriate decisions
Manufacturers instructions, best practice industry guidelines should be used as part of the curriculum to examine all facets are observed with approved installation
Trainers should understand what makes an energy efficient appliance and installation and the impact on both life running costs and environment
Installers should no their ethical responsibilities when dealing with customers so that consumers receive unbiased, objective information
We need to get installers to apply their knowledge! Be the expert! Not cave In to the politics of the product sale
Should include information on joining multi level education so most people can get more use of smaller cooing load/heating load equipment
We should train in the areas of design, heat loads and best practice within existing and in add on courses this would include installers and sales people
Principles in energy water usage, environmental considerations, regulations, fuel types/new technology
Simple residential application tram psychometric heat lands power science zone design equipment selection
Other factors that can improve insulation, curtains, gaps, standing in summer so that a/c is less
We should train installers in the consequences of poorly installed equipment so that the customer pays less for the running of the equipment over time and contributes minimally to gas emissions
Ongoing machine systems to ensure that equipment insufficient over time
We should be educated in all contributing factors so that we can provide more efficient cooling outcomes
How they can best sell the benefits of energy efficient to the home owner to increase their business
We should be educated in MEPS rating scheme so that we give better advice on more appropriate/efficient equipment
Teach how to provide comfort in an efficient way what is meant by compact?
Focus on promoting comfort to the occupant not just selling equipment so that installer knows why he is doing his job
Raise awareness of a chance warning and the effect of using mode air con on energy use and effect on environment
Installers must have ARC so that national industry science qualifications and standards are discussed
We should provide effective advise to customers so that they can make informed choices based in initial long tern running costs and influence the environment overall
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Stall No2 “qualification level” eg short course post grad AQF3/4/5
What Qualifications and/or level of learning is necessary to achieve the outcomes we
seek?
What guideline can you offer to progress this question to a meaningful resolution.
Please use the format: “we should …………………………….. so that
………………………….”
Energy efficiency should be incorporated into existing training qualification and licensing of HVAC persons and industry
Cert II for basic installation / cert III for more complex install. Make sure we have nationally consistent training
To be a specialist energy efficient installer at least Cert IV level – so autonomy of installation is recognised and complying of the task/subject is addressed in the training
Write training course at a level appropriate to residential application so that a realistic entrance level is achieved and can be instantly used by the student
We should develop an energy efficiency qualification so that all installers are required to have as a minimum
Ensure cert II course curriculum encompasses energy efficiency information so that we achieve a national accepted standard that can be monitored and modified
We should have minimum qualification of cert II so that basic level skills required are reflected i.e. don’t need advance report writing skills and negotiation skills or others gained at higher level. Match current skill level
We should provide training across all levels from cert III to post trade and Prof. Dev. So training touches on incoming tradies and existing tradespeople
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Insert photo 3 learning process
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Stall no 3 type of “Learning Process” - formal/off job/on job/E-learning /classroom
How should the learning be facilitated? (classroom, distance, e-learning, on/ off the
job …other innovative processes)
What learning Process will develop the necessary skills & Knowledge required? What
guideline can you offer to progress this question to a meaningful resolution.
To make your input more useful use the Construct “we should
…………………………….. so that ………………………….”
Should be facilitated with a national approach and teach rural areas si that skill shortages are overcome
national consistent training – faced to face, online and development tools for use in the field on going continuing professional development CPD scheme
Use a combination of e learning and class room/TAFE. Need to reduce costs to encourage more participation
We should ensure that trade instructors keep up with industry practices by having regular access to field experiments so that they better understand current industry requirements
Training should be nationally recognised so that online delivery can occur wich is standardised and provided using face to face and classroom
We need to incorporate a mix of delivery strategies recognising that some people need real trainers and others are happy with electronic learning
We should train installers in a hands on approach so that the process is logical to the trades person
We should use other methods of training delivery apart from “e” so that the current trade installers can improve their skills
Have industry experienced training facility for the trade teachers
We should offer industry/trade forum so that networking opportunities occur at the same time as relevant training
Need to determine blend if learning that suits technicians so it is most effective
We should provide short information sessions to existing tradies to meet and discuss developments so that networking opportunities can occur
Classroom so installers can talk to each other
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Stall Four “Prequalifications and Prerequisites” for any proposed Training
What pre-qualifications / pre-requisites for any proposed training would help to realise
the outcomes we seek in an effective and efficient manner?
What guideline can you offer to progress this question to a meaningful resolution.
To make your input more useful use the Construct “we should
…………………………….. so that ………………………….”
Initial trade qualifications required as a pre requisite. Energy efficiency is specialist the trade background is that base only for installations for example to install 5 star appliance the installer must have his trade 4 cert 4 in 5 star energy efficient installation
Should include training as part of sales training for retain sales staff so they can offer correct information to customers recommend correct system
Training should be at a cert 4 level with a cert 3 pre requisite there should also be a sales unit so that other stakeholders can become better trained and accredited
We should keep the pre requisite to a minimum so that everyone has the opportunity to learn
As a base cert 2 or 3 in HVAC industry to achieve even levels of training
We should offer cert 3 training in resource and energy efficiency as a pre requisite init of competency for all HVAC qualifications so that we support future industry best practice at the national level
Must be reg/lic. So everyone is starting at the same level
Cert 2 and ARC licence so that comply with standards and regulations
Cert 2/cert3 ARC UC. To comply with fed gov. regulations
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Stall Five Delivery Organisations
What Organisations would be best to deliver the learning interventions required s to
achieve best standards in the industry? Create a guideline to progress this question
to a meaningful resolution.
Please use the format: “we should …………………………….. so that
………………………….”
We should engage and encourage these organisations (MPMSAA, HCAA, AMCA, NECA) so that training is delivered to an industry standard
Industry based RTO’s should deliver accredited courses and training packages so that the training is consistent across the board and state and nationally recognised
We should use the manufacturer in conjunction with appropriate industry associations to ensure relevant and up to date information
RTO with a national focus – industry coordinated approach under a fed. Regulation so that skills are transferable interstate
We should deliver training that can be used with RTO’s and industry associations together on all levels of HVAC
We should work with employer/industry associations to deliver training in partnership with an RTO so that training meets employer/business needs
We should deliver training in a team approach with a trainer and facilitation from the HVAC and sustainability industries to ensure all areas of energy and resource efficiency are communicated
Industry nationally recognises training org. so that we deserve professional outcomes on a national level
Master plumbers – so training can be delivered around state
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Stall six Accreditation & Certification
What should be the requirements for the accreditation of facility Managers to support
the quality outcomes we seek.? Create a guideline to progress this question to a
meaningful resolution.
To make your input more useful use the Construct “we should
…………………………….. so that ………………………….”
Look to HCAA accreditation – push this on a federal level – need to consider people moving interstate – COAG issues
The person should have a minimum of cert 2 training within their field so that it improves industry standards
Need to have national industry accreditation with a CPD model for skills to meet technology and regulations so that product costs and installation methods are competitive
Nationally accredited training by professionals development so that the message and skills are consistent to a standard
CPD and ongoing training by recognised providers so that skills are maintained and improved
Accreditation must be industry and government driven with consumer promotion top down and bottom up approach and be national so that all stakeholders value accreditation
We should streamline current accreditation with national conflictions to support consistency and quality in energy and resource efficiency
Nationally accredited training and professional development so that skills and competencies are measured against a standard
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What other questions do you now have that if resolved will overcome the hindrances
installers have contributing to best practice EE?
What guidelines can you offer that hints at a solution to these questions?
Please use the format: “we should …………………………….. so that
………………………….”
We should be aware of and continue to work inside existing federal regulations and training packages
What can be done to ensure that the level of basic (apprenticeship) training is maintained? As COAG directives have removed the role of regulatory bodies (in plumbing/electrical) in assessing the skills of existing trainees for registration purposes
We should continue to support and encourage training with retailers, designers, manufacturing and customers so that we educate all parties in the efficiency of products and their responsibilities in ensuring best practice.
What accountability will retailers have to the consumer
How can installers adhere to requirements of installations requirements when major builders are selling a sizing H&C systems to a price or to only specific areas thus systems are undersized or under performing
As you reflect on the work done today what First Activity will you undertake to make your
time here today worthwhile?
Do What By/With
Whom
By When
Record all inputs and create a digital record of this forum Phil s/deb/sv 29 Oct 06
Meeting with department at P.I.C emphasis of EE in current training
John/Laurie R/ teaching staff
1 Nov 06
Ensure EE is included in a new apprenticeship programme we are offering in 2007
Glen w/TAFE Nov 06
Yes but…
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