Architecting e-Governance
Implementation of School Information System
in ICT Enabled Schools for
Enhanced visibility of student, teacher, and school metrics
to parents, community and administrators
16th June, 2014
School Education Mission Mode Project Phase I
Architecting e-Governance
Brief of the Detailed Project Report
Implementation – Phase I of MMP
2
Agenda
Architecting e-Governance
3
Brief of the SE-MMP DPR
Architecting e-Governance
Enable improvement in quality of learning
Improve efficiency of school administration and
governance of schools
Improve service delivery of school education
department to the key stakeholders including
students, parents, community, teachers, and
schools
Access to near real-time and better quality data
for decision support
4
Vehicle for implementation of National Policy on ICT in School Education
Objectives
Architecting e-Governance
Learning support
Management (School)
Governance (S.E. dept.)
Administrators
School management
Education research and
training agencies
External stakeholders (Health dept, Higher edu
etc.)
Teachers
Students
Parents
Community
Quality of learning Internal efficiency
& Service Delivery
Access to near real-
time and better
quality data
Core Focus Areas of the MMP
Implementation Components in the DPR
Client End Infrastructure including access devices and other peripherals (Schools, Training Institutes and School Education Administrative Offices)
Network Connectivity (Schools, Training Institutes and School Education Administrative Offices)
Change Management and Capacity Building (CIOs, Master Trainers at the Block Level, Department Officials, Teachers)
Institutional & Governance Mechanism for Project Implementation and Management
Process & Policy Interventions (e.g. Data Standards, Standards for DLRs, Open
Standards, )
Hosting Services, compute and storage Infrastructure, and Bandwidth
(Data Center and Disaster Recovery Centers)
Monitoring & Evaluation Framework - Outcomes
ICT Solutions Digital Learning Resources
Architecting e-Governance
Architecting e-Governance
Access Devices
Intranet Internet
Ass
ess
me
nts
& R
ep
ort
ing
Student & Teacher
Resource Portal
Digital Learning
Resources
School
Information
System
Decision
Support &
Reporting
Systems
Student, Teacher, School, Training Institute, District, State Education, Centre and Public Portals
Teacher Lifecycle Management System
Training Management System
School Affiliations & Regulation System
Examination &
Certificate
Management
System
Digital Learning
Resource Store
Content Delivery
System
Entitlement /
Scheme
Management
System
Th
ird
Pa
rty
In
teg
rati
on
ICT Solutions to deliver School Educational Services
Architecting e-Governance
Project Requirements
Project Requirements
• Implementation across the 35 States / UTs as per the priorities of
States
• Implementation in large number of schools
• Reduce the cycle time and simplify the procurement in the States / UTs
• Need for a Single Nodal Agency @ MHRD to take up the
responsibility of the MMP
• Co-ordination with all the States / UTs and with all Directorates within the State
• Manage multiple and distinct projects within the MMP
• Manage Multiple Service Providers – Solutions, Infrastructure, Connectivity,..
• Benefit from Industry (Foundations, Private Sector) Experience
Opportunities
• NIU – Recommendations from TAGUP for execution of complex projects
• Availability of Software-as-a-Service Options
Architecting e-Governance
State Cloud
(SDC) National Cloud
Cloud from Private
Service Provider
State Cloud
(SDC)
Cloud from Private
Service Provider
S1
S5 S6
S2 S3
S4
S34
S7
Delivery of School Educational Services as a Service to States and Center
Service Provider for School Educational Services
State #1 State #2 State #35 Center
S35
Architecting e-Governance
MHRD
(DoSE&L)
School Education NIU
(SE NIU)
CENTRE
STATES / UTs
State Education
Department
From
Government
49%
From Private
entities
51%
CPMC / CPMU
SPMC / SPMU State Implementation Agency(ies)
MoA / Contract
MoA /
Contract
Contract
MoA
Operating Model: Self – Sustainable SE – NIU
(with equity from both Government and Private Sector)
Architecting e-Governance
26
Implementation – Phase I of
MMP
Architecting e-Governance
Program Design
Engagement with States / UTs
Application Solution Providers
Rollout in ICT Enabled Schools
27
Project Tracks
Architecting e-Governance
28
Track #1: Program Design
1
• Scope of the Program
• Target Services and Program Duration
• Geographical Scope: Target schools that meet the necessary pre-requisites for roll-out
2
• Implementation Model
• Role of Center and States / UTs
• Scope of the ASP (Software Solution & Implementation Service Provider)
• Models for engagement of ASP(s) by the Center & States / UTs
3
• Financial & Funding Model
• Assessment & Approval for Overall Funding Requirements
• Central & State share in the Capex & Recurring Costs
• Business Model for sustaining the program beyond the 5 years
Architecting e-Governance
29
Track #2: Engagement with States / UTs
1
• Communication with the States / UTs
• Agreement on the Scope and Implementation Model
• Agreement on the financial implications for continued implementation of the program
2
• Preparatory Activities at the Center / States / Districts
• Identification of Central, State & District Nodal Officers
• Identify / Setup Central, State & District Project Mission Teams
• Project & Program Implementation Support @ Center & States
3
• Preparatory Activities in the Schools for adopting the School Management Services
• Infrastructure & other Pre-requisites for implementation
• Identification of IT-Savvy Teachers & Support Staff
Architecting e-Governance
30
Track #3: Application Solution Providers
1
• Detailed scope for the Application Solution (& Implementation) Provider
• Business & Pricing Models
• MSA & SLAs for the ASP with Center & States / UTs
2
• Preparation, Approval & Release of the RFP
• Technical & Commercial Evaluation of Selection of the Provider(s)
• MSA & SLA between the ASP & Center
3
• Localization & Basic Customization of the Solution
• Deployment of the Solution in the Data Center
• Solution Available for Adoption
Architecting e-Governance
31
Track #4: Roll-Out in ICT Enabled Schools
1
• Selection of Application Solution (& Implementation) Partner by the States / UTs
• MSA & SLA between the State & ASP with flexibility to add additional schools at a later date with the same contract
2
• Application Customization for State / District / School Requirements
• Configuration of the Schools / Districts in the Application
• Application Training for Teacher & District Level Administrators
• Data Digitization / Migration
3
• Pilot Implementation in Select Schools
• Roll-out of the School Management Services to the ICT Enabled Schools in the respective States / UTs
Architecting e-Governance
Program Design
Engagement with States / UTs
Application Solution Providers
Rollout in ICT Enabled Schools
32
Project Tracks
Architecting e-Governance
Access Devices
Intranet Internet
Ass
ess
me
nts
& R
ep
ort
ing
Student & Teacher
Resource Portal
Digital Learning
Resources
School
Information
System
Decision
Support &
Reporting
Systems
Student, Teacher, School, Training Institute, District, State Education, Centre and Public Portals
Teacher Lifecycle Management System
Training Management System
School Affiliations & Regulation System
Examination &
Certificate
Management
System
Digital Learning
Resource Store
Content Delivery
System
Entitlement /
Scheme
Management
System
Th
ird
Pa
rty
In
teg
rati
on
ICT Solutions to deliver School Educational Services
Architecting e-Governance
School Profile Management: Record the details of the school such as student strength, location of the school, staff strength and a brief description of the school
Student Profile Management: Maintain the student records for all student such as student profile, parent profile, sibling details, attendance, heath, mark sheets, scholarships etc.
Employee Information: Manage school staff details.
Student Attendance: Capture daily student attendance
Leave Management: Capture daily staff attendance
Report Cards: Provides interface to record grades for students and publish the same in a grade book.
Curriculum Tracking: Capture the curriculum & lesson plans and record the progress of the curriculum & lesson plans
Custom Reports: Provides reports for School Management & Administrators
34
Tentative Scope of Services
Architecting e-Governance
SMS Alerts for Parents:
Student Attendance Student missing the school
Quarterly attendance of the Student
Teacher Attendance Teacher absent in the school
Quarterly attendance of the Teacher
Assignments Assignment given to the student
Missed submission of the assignment by the student
Curriculum Planning Progress of the curriculum / lesson plan
Teacher falling behind on the curriculum / lesson plans
Assessments Assessment dates
Student missing the assessment
Assessment results
Availability of mark sheet
School calendar I porta t e e ts i s hool ale dar su h as start of a atio , u foresee e e t,…
35
Tentative Scope of Services
Architecting e-Governance
ID Management
School Profile
Management
Non-Teaching Staff
Profile Management
User & Access Management
Teacher & Non Teaching Staff Attendance
School
Calendar
Classes & Section
Management
Timetable
Management
Lesson Plans &
Curriculum Progress
Configure Schools, Blocks,
& Districts Jurisdiction
Student Admissions,
Promotions, & Transfers
Student
Attendance
Student Evaluation &
Results Student Health
Student Profile
Management
Basic School
Reports
School Development Committee
Activities
Nominal Roles
Generation
Capture inputs from Parents /
Community
Data Validation &
Corrections
SMS / Email
Alerts
School Information System
Arc
hite
ctin
g e
-Govern
ance
Sch
oo
ls
Sch
oo
ls
District
Sta
te
Sch
oo
ls S
cho
ol
District D
istrict
Sta
te
Integrated Data Collection, Aggregation, Reporting and Analysis at all levels S
cho
ol In
form
atio
n Syste
m
Sch
oo
ls C
RC
s /
No
da
lSch
oo
ls
Mo
bile
Inte
rface
B
ulk
Up
loa
d In
terfa
ce
Use
r Inte
rface
Online access (admissions,
examination results,..)
Teacher & Student
Atte da e, …
Offline Batch Upload of
Core Data
Core Data Collection
by CRCs / Feeder Schools
Teacher & Student
Atte da e, …
Infra
structu
re R
ea
din
ess @
Sch
oo
ls Lo
w
Hig
h
Sch
oo
ls S
cho
ols
Co
mm
on
Ed
uca
tion
Da
ta S
tan
da
rds
Architecting e-Governance
Students
Teachers Schools
School Information System provide the platform for
building a full-fledged School Education MMP
School Information
System
Teachers Training
Institutes
School
Administrators
Teacher Lifecycle Management
(Recruitment, Payroll, Transfers)
Longitudinal Tracking of
Student Performance
Customized Teacher Training
Teacher Training Need
Assessment
Feedback to Teacher
Training Institutes
Training Management
Teacher Rationalization
School Performance
Assessment
Scheme Design (data-backed),
Implementation & Monitoring
Board Examination & Certificate
Management
School Regulation & Affiliation
Management
Linkages with Higher Education
Students /
Parents
Application for
Scholarships
Advance notification on
approval &
disbursements of the
entitlements to targeted
beneficiaries of the
schemes
Architecting e-Governance
Learning support services is the other key component of the
MMP with an objective of improving quality of learning
Common Platform (Center & State-wise) for Tea hers’ Educational Resources
Common Platform (Center & State-wise) for Stude ts’ Educational Resources
Digital Learning Resources for ICT enabled Teacher Training and
Classroom Teaching Services (Multimedia Learning Objects, Text Books,
Reference Books, Video Lessons, …)
• Includes Open & Commercially Procured Educational Resources
Model Lesson Plans (integrated with DLRs) for delivery of lessons
Standard Assessment Services for teachers and students
Self-Learning Tools for teachers and students
One SIS Instance per State
Reports (Static & Dynamic)
Mobile Interface Bulk Upload Interface
State School Information System (Application Hosted in a Data Center)
SMS Engine (Define Triggers & Send
Alerts to Parents /
Administrators)
School Profile
Web Portal
Teacher Profile
Student Profile
Attendance
Curriculum Progress
Implementation
Agency
Data Digitization Application Training
Daily Handholding Support
Application
Service Provider
Cloud / Hosting
Service Provider
Application
Service Provider
Sta
te I
nst
an
ce
School
Basic Customization
State, District, School Configuration
National Portal Consolidates Data from all the States
Mobile Interface Bulk Upload Interface
State School Information System
Portals
School Profile
Web Portal
Teacher Profile
Student Profile
Attendance
Curriculum Progress
Sta
te I
nst
an
ces
School
Na
tio
na
l
Po
rta
l
National Portal
School / Teacher
/ Student Data
Collated & Individual School Report Cards with Governance Metrics
Reports & SMS Alert Services delivered from Individual State Portals
Envisaged Model
SIS ASP Vendor 1
SIS ASP Vendor 2
SIS ASP Vendor n
MHRD
1
Empanelment of Qualified SIS ASP Vendors - Technical Evaluation
- Price Discovery of the product
- Price Discovery for ImplementationServices
State 1
State 2
State n
2 State Guidelines
Funds
Central Schools 3 Identification of ASP (& Implementation Agency)
1 National
Portal
4 Selected ASP Customizes & Configures SIS for State
ASP partners with a CSP for hosting & Implementation
Agency for implementation at the School Level
Program Design
Engagement with States / UTs
Application Solution Providers
Rollout in ICT Enabled Schools
43
Project Tracks
Architecting e-Governance
Setting up Governance Structure & Identification of the
Nodal Officers
Identification of State & District Nodal Officers
Identify / Setup State & District Project Mission Teams
Project & Program Implementation Support @ States
Leverage State CIOs & SeMTs
Leverage the organization structure used for other
schemes (ICT @ School, RMSA, SSA)
44
Preparatory Activities @ States / UTs
Architecting e-Governance
Apex Committee
Chaired by Chief Secretary
State Project eMission Team
Director, Nodal Department / Agency
Department of Education
(Mission Leader & Convener)
State Project
Consultant
School Education NIU
49% Government &
51% Private
Expert Sub-Committee(s) /
Process Advisory Committee(s)
Representatives from States /
Domain Experts / Reputed Foundations
State Empowered Committee
Additional Chef Secretary/ Principal Secretary /
Secretary, Department of School Education (Chairperson)
State Implementation
Agency
Private Service Provider Expert Sub-Committee(s) /
Process Advisory Committee(s)
Representatives from States /
Domain Experts / Reputed Foundations
Expert Sub-Committee(s) /
Process Advisory Committee(s)
Representatives from States /
Domain Experts / Reputed Foundations
District Project eMission Team
District Collector
Expert Sub-Committee(s) /
Process Advisory Committee(s)
Representatives from States /
Domain Experts / Reputed Foundations
Expert Sub-Committee(s) /
Process Advisory Committee(s)
Representatives from States /
Domain Experts / Reputed Foundations
Program Design & Implementation: State / UT
Architecting e-Governance
Collect details of the ICT enabled schools
Assessment of Infrastructure Readiness in the ICT Enabled Schools
Working Computers & Uninterrupted Connectivity
Po er, UPS, Desk, Chair, Roo ,….
Identify IT-savvy teachers, staff, principals
Capacity Building and Basic Training including ICT training, Email, & Internet
Leverage Center for Innovation in Public Systems (CIPS)?
Head start on Data Migration
Potential Role of CRPs in initial and on-going data entry even in Secondary Schools?
Identify the State Level Requirements
Integration with relevant IT Systems
Customizations; Reports; Configuration Requirements
Preparatory Activities @ Pilot States / UTs
Architecting e-Governance
Program Design
Engagement with States / UTs
Application Solution Providers
Rollout in ICT Enabled Schools
47
Project Tracks
Architecting e-Governance
Volume – I: Scope of Work & Requirement Specifications
Introduction to SE MMP, SE MMP Phase-I, Scope of Phase-I, Implementation
Model for Phase-I
Scope of Work for the empanelled ASPs
Functional, Technical and Non-functional specifications of the SIS
applications
Volume – II: Commercial and Bidding Terms
Bidding process; empanelment / evaluation process; price discovery, etc.
Volume – III: Contractual and Legal Specifications
Draft MSA between MHRD and empaneled ASPs
Model MSA between States / UTs and ASPs / State Implementing Agencies /
consortium lead partner
48
RFP Structure
Architecting e-Governance
1. Purpose and Structure of the RFP
1.1 Purpose of the RFP
1.2 Structure of the RFP
1.2.1 Volume-I: Scope of Work and Requirements of SIS
1.2.2 Volume-II: Commercial and Bidding Terms
1.2.3 Volume-III: Contractual and Legal Specifications
2. School Education Mission Mode Project (SE MMP)
3. Phase-I of SE MMP
1.1 Scope of SE MMP Phase-I
1.2 Stakeholders and expected benefits of SE MMP Phase-I
49
TOC for Volume – I: Scope of Work
Architecting e-Governance
4. Implementation Model for SE MMP Phase-I
1.1 Operating Model
1.2 Software as a Service (SaaS) and Cloud Model
1.3 Key stakeholders and their responsibilities
1.4 Governance Structure for the Implementation of SE MMP
5. Requirement Specifications of the SIS Product
5.1 Functional Specifications
5.2 Technical Specifications
5.3 Non-functional Specifications
6. Requirement Specifications of Cloud Services
50
TOC for Volume – I: Scope of Work
Architecting e-Governance
7. Scope of Work for the Empanelled ASPs 7.1 Project Management
7.2 State Level Configuration & Customization
7.3 Data digitization / migration
7.4 Creation and provision of training materials
7.5 Capacity Building
7.6 Handholding Support & Helpdesk
7.7 User Acceptance Testing in States
7.8 Provision of SIS Services meeting requirements & service levels
7.9 Provision of Cloud Services
7.10 Providing MHRD with required SIS data
7.11 Continuous improvement of applications
7.12 Exit Management and Transition
7.13 List of deliverables to States / UTs
8. Implementation Timelines in States for Phase-I
9. Empanelment Obligations towards MHRD
51
TOC for Volume – I: Scope of Work
Architecting e-Governance
Empanelment
Pre-qualification
Technical Evaluation
Compliance matrix for requirement specifications (functional, technical and non-functional)
Evaluation of Proof of Concept (PoC) presentations by qualified applicants
Technical Scoring
A separate empanelment process for empaneling Government Owned Applications (CGG,
Kerala Appli atio ,…
Price Discovery
For SIS service delivery (including Cloud Services) and State implementation pricing – one
time setup plus per-school recurring cost
Implementation pricing to be sought for
3 groups of States based on ease of implementation in the State
Basic and Advanced Modules
L-1 among empanelled ASPs binding on all empanelled ASPs – Upper Price Limit
Volume-II: Commercial & Bidding Terms
Critical Features
Architecting e-Governance
MSA (Master Services Agreement) between MHRD and
empanelled ASPs
Certification by STQC
Regular Audits
Binding of the Price Commitment
MSA between States / UTs and ASPs selected for implementation
To be signed by the leader of the consortium (ASPs / State Implementation
Agency / Cloud Service Provider)
Source code in escrow account
Exit Management (including transfer of data) in case of exit by the ASP
Service Level Agreement
53
Volume-III: Contractual & Legal Specifications
Critical Features
Architecting e-Governance
Program Design
Engagement with States / UTs
Application Solution Providers
Rollout in ICT Enabled Schools
54
Project Tracks
Architecting e-Governance
Templates for capturing State Level Requirements Customization Requirements
Report Requirements
Integration with relevant IT Systems
Configuration Requirements
Details of the ICT enabled schools
Scope of Data Migration / Digitization
Model RFP for States Simplified RFP that involves evaluating against the pre-qualification
Selection primarily based on the quoted price (L1)
Model MSA & SLA
Limited tender floated to the empaneled ASPs Can Implementation Agency be the prime bidder?
55
Selection of Application Solution Provider
(& Implementation Partner) by the States / UTs
Architecting e-Governance
Project Milestones – Centre
Milestone #1 – June 2014
Finalize the program scope and implementation model
Begin preliminary discussions with the States / UTs
Preparation of RFP for Selection of Application Solution (& Implementation)
Provider(s)
Milestone #2 – July 2014
Finalize the funding & business model
Preparatory Activities at Center
Release of the RFP for the Selection of ASP
Detailed engagement with States / UTs
Milestone #3 – Aug & Sep 2014
Technical & Commercial Evaluation of the Bid Responses
Milestone #4 – Oct 2014
MSA between MHRD and Application Solution (& Implementation) Provider(s)
Solutions Available for Adoption by the States / UTs
Architecting e-Governance
Project Milestones – Pilot States / UTs
Milestone #1 July – Oct 2014
Preparatory Activities in States / Districts
Milestone #2 December 2014
MSA & SLA between the State & Application Solution (& Implementation) Provider(s)
Preparatory Activities in the Pilot Schools for adopting the School Management Services
Milestone #3 December 2014
Application customized for the State / UT (in the States that have signed the MSA with ASP)
Milestone #4 December – January 2014
Configuration of the Schools / Districts in the Application
Roll-out of the application in the Pilot Schools in the State / UT (in the States that have signed the MSA with ASP)
Phased on-boarding of the target ICT Enabled Schools in the State / UT
Architecting e-Governance
1. Unique ID for students and teachers
2. Development of Data Standards
1. e-Gov Standards (India); Existing Applications in States (Kerala, Karnataka, AP..)
2. National Educational Data Model (NEDM)
3. Common Educational Data Standards (CEDS)
4. Data Ha d ook data defi itio s, odes,…
3. Data Quality Management
1. Agencies in the Center / State with the responsibility & accountability of Data
Collection?
2. Agencies responsible for conducting regular audits of the data?
4. Policies on Data Governance
Interventions from MHRD
Architecting e-Governance
Thank you
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