LIC - Livestock Improvement Corporation
SAP HCM SuccessFactors Implementation
Presented by:
Caryl Carson and Paul Saunders
Today
• Overview of LIC and our strategic plan
• SuccessFactors Selection
• SAP HCM SuccessFactors Implementation
• SuccessFactors System overview
Who is LIC
• LIC is a farmer owned co-operative
• 800 employees in New Zealand, increasing to 2500 for the peak dairy mating season
• Head office in Hamilton with depots spread throughout NZ,
global presence – UK, Ireland, Australia, Brazil, China, Japan, South Africa and South America
• 100 years of supporting NZ Dairy Industry • Supplies three-quarters of the country’s bull semen
• Provides information and automation systems as well as herd testing and diagnostics
• Strong investment into research and development with a
strategy to achieve $1 billion revenue by 2025
LIC – Core Products and Services
• Artificial Breeding
• Herd Recording
• Herd Testing & Milk Analysis
• Diagnostics - DNA Analysis, disease testing
• Farm Advisory
• Farm Information & Mapping Systems
• Farm Automation
Stats…
• Revenue is in excess of $200 million
– Profit is returned to the 10,500 New Zealand
dairy farmer owners/shareholders
• Herd Testing
– 11 million animals tested annually (milk samples)
• Artificial Breeding
– Distribute 6 million straws of semen
– Inseminate 4 million cows over three months
using 1600 seasonal staff
LIC - Technology Strategic Plan
Strategically Important
If we accept that we
cannot do everything, what is the most important?
Drain the Swamp Retire as many apps as possible Outsource technology that is not unique Free people up to focus on developing for the future. Important over Urgent.
Set the Foundations
Virtual Technologies
Centralized Security
Service Oriented Architecture
One Technology Team
Clear roles and responsibilities
Build on the Technology Pillars
Use the core technology to start building the foundations for the future; SAP, .Net, SaaS
Go Fast Re use what already works
Skilled people on tap
Clearly define goals and priorities
Bring in more resources to do this at pace
HR Payroll Spaghetti
Feasibility - Which HR Payroll Solution?
• RFP – based on high level business requirements criteria
• Multiple vendors in the market
• Insourced or outsource decision
• HR functionality a significant factor
• SAPHCM with SuccessFactors chosen 2012
Key Benefits – SAP
• Alignment to the LIC Technology Strategic Plan Pillars
• Ability to integrate with SAP and other systems easily
• ERP, CRM, ……..
• Proven reliability, used extensively in the marketplace
• Vendor confidence, support and experience - SAP and Soltius
• Future proof
• SuccessFactors alignment/strategy
Key Benefits – SuccessFactors
• Top scoring solution against our business requirements LIC
- HR Driven
• SAP alignment/strategy
• Integrated Modules - potential
• Look and feel, ease of configuration, reporting/dashboards
• Market Leader
HCM Implementation
• Project Team
– LIC Project Manager
– LIC Business SME’s/UAT Testers - HR and Payroll
– LIC Technology Business Analysts
– Soltius Project Managers, Consultants, Developers
– PlanIT Test Manager and Testers
• Fantastic Business commitment
• Adherence to ‘vanilla’ approach
• Rigorous testing
• Clean data
HCM Implementation
• Project Timeline - November 2012 – February 2014
August 2013
• Payroll Salaried /Wages/Directors /ESS & MSS SAP HCM
• Performance and Objectives SuccessFactors
February 2014
• AB Technicians SAP HCM
• Compensation* SuccessFactors
• Succession and Development* SuccessFactors
* Note: Core SF was implemented but system go-live was not until months later.
Challenges and Learnings
• Delayed implementation – project moved on, lost key resources
• No real time integration with SAP (in roadmap)
• SuccessFactors and SAP new relationship/business model
• Look and feel difference SAP ESS/MSS and SuccessFactors
• Multiple small/large restructures
• Adapting to Cloud based systems
• Upgrades, privacy
• Implementation methodology - Important to have conceptual design
agreed
LIC HCM Landscape
SAP HCM HR/Payroll
MSS/ESS
Leave Management/Timesheets/ Payslip
SAP ERP
Data Warehouse -Business Objects
SuccessFactors • Performance & Goals • Compensation • Talent & Succession
DB2/Animal Database
Other LIC Systems
SAP CRM
SuccessFactors - SAP Integration
• Integration Add-On for SAP ERP 6.0 • The add-on contains pre-delivered cross-system integration
• Extract tool in SAP HCM to feed SuccessFactors Employee Data Import with employee and org data from SAP ERP HCM
HCM
ADD-ON
Success
Factors
LIC Intranet
SuccessFactors - Home Page
Module - Performance and Objectives
• 6 month reviews - December and June
• Employee and manager engage online
• Rollup through SAP Hierarchy for signoff
• Annual signoff and calibration - June
• Performance linked to remuneration review
• Monitor progress through all stages
• In to year two with SuccessFactors
• Positive feedback from Managers, Employees and the HR team.
SuccessFactors – Performance Review
SuccessFactors – Performance Review
Module - Compensation
• Annual Remuneration review
• Pay for performance
• Matrix % increase linked to performance rating
• Managers complete online based on overall budget %
• Rollup through SAP Hierarchy for signoff
• 2014 – level 2 managers, 2015 level 3 mangers
• Load into Payroll for payment July
• International currency and reporting
SuccessFactors - SAP Integration
• Compensation: Pay-for-performance
HCM
ADD-ON Success
Factors
SAP HCM
Current Salary Data Compensation Allocations
Objective Setting
Performance Management
Compensation Planning
SuccessFactors
Performance Rating
Calibration
SuccessFactors - Compensation
SuccessFactors - Talent & Succession
• Initial Stages
• Succession Organisation Model different to Company Org Model
• Currently limited to senior roles
• Talent 9 box
SuccessFactors - Talent & Succession
SuccessFactors - Talent & Succession
SuccessFactors - Talent & Succession
SuccessFactors - Analytics
Module - JAM
• Out of the Box tool – different business driver for
implementation
• Communication and collaboration tool
• Used extensively by LIC Sales Groups
• Groups and Forums
• Mobile capability
SuccessFactors - Jam
SuccessFactors - the Good News..
• Great look and feel
• Visibility of information
• Process flow
• Reporting/Dashboard
• HR value add
– Less data entry, checking, spreadsheets
• LIC empowered
– Engagement, employees, managers, HR team
• Rationalised environment
SuccessFactors – Feedback….
“at last - comfort level of not using spreadsheets”
“less dependency on IT and HR Administrators”
“managers are accountable”
“employees feel as though they are going through the process, it is not being done to them”
Questions?
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