Produced and updated by Group Communications – July 2012
• Operations and Modernisation The heart of the business leading operational transformation.
• Consumer and Network Access Bringing together our USO products, now focused on single item services, the Network Access services previously provided by Wholesale, as well as the existing.
• Commercial Bringing together all our fulfilment and media services, including bulk mail, as well as Group wide Commercial support functions.
• Legal Services A commercial legal team who support us with our suppliers and customers.
• Communications Bringing together internal and external communications across the whole business to ensure consistent messages to all.
• HR A world leading talent-focused team that ensures we have the leadership and skills required to be ahead of our competitors.
• Company Secretariat Expert advisors to support us in all forms of company reporting and legal structures.
• Finance Providing control and ownership over all financial processes and managing one version of the finances which can be used to make the right decisions for the Group.
• Business Development and Technology Looking to the future to develop our products and services, enabling them through technology and including our new Innovation Lab.
• Regulation and Government Affairs Working closely with the regulator and Government on the future.
• Parcelforce Worldwide Our express parcels business in the competitive and unregulated express parcels market.
• GLS (General Logistics Systems) Our European parcels business and European partner of Parcelforce Worldwide.
Royal Mail GroupCompany structure
Produced and updated by Group Communications – July 2012
Company Structure Moya Greene’s Direct Reports
Chie
f Ex
ecut
ive
Com
mit
tee
Sue Whalley Director, Regulation & Government Affairs
Neil Harnby General Counsel
Alex Smith Director, Business Development & Technology
Shane O’Riordain Director, Communications
Matthew Lester Chief Finance Officer
Jon Millidge Company Secretary
Mark Higson Managing Director, Operations & Modernisation
Moya Greene Chief Executive Officer
Derek Foster Director, Internal Audit & Risk Management
Rico Back CEO, GLS
John Duncan Director, Group HR
Stephen Agar Managing Director, Consumer & Network Access
Emily Pang Chief of Staff
Mike NewnhamChief Customer Officer
Nick Landon Managing Director, Fulfilment & Parcel Strategy
Produced and updated by Group Communications – July 2012
Company Structure Consumer and Network Access
Stephen Agar Managing Director, Consumer & Network Access
Jonathan Read Head of Policy & Planning
Andrew Hammond Director, Stamps & Collectibles
Steve Rooney Head of AMU
Luisa Fulci Director, Regulated Products
Jenny Ledgar Director, Network Access
Produced and updated by Group Communications – July 2012
Company Structure GLS
Klaus Conrad Chief Operating Officer
Rico Back CEO, GLS
James Rietkerk Chief Financial Officer, Finance
Produced and updated by Group Communications – July 2012
Company Structure HR Leadership
Simon Haben Director, HR Policy, Strategy & Engagement
Chris HuntDirector, Reward & Recognition (Interim)
Dale Haddon Director, Deputy Group HR
Peter Macdonald Director, Talent & Resourcing
Dermot Toberty Director, HR Shared Services
Matt Joint Director, Learning & Development
Helen Rolph Director, HR Commercial & Professional Functions
Nigel Turner Director, HR Operations & Modernisation
Mike Newby Director, ER/IR
John Duncan Director, Group HR
Vacant Director, Health & Safety
Produced and updated by Group Communications – July 2012
Company Structure Internal Audit & Risk Management Leadership
Philip Hilton Senior Risk & Assurance Manager
Peter Tansley Head of Risk & Assurance
Paul Railton Head of Risk & Assurance
Derek Foster Director, Internal Audit & Risk Management
Produced and updated by Group Communications – July 2012
Company Structure Operations & Modernisation
Steve Cameron Director, Process & Programmes & Field Operations North
Gerry O’Rourke Director, Field Operations South
Rob Jenson Director, Collections & Delivery
Tony Fox Director, Logistics
Charles TownsDirector, Operational Excellence
Mark Higson Managing Director, Operations & Modernisation
Stuart Simpson Director, Operational Finance
Nigel Turner Director, HR Operations & Modernisation
Produced and updated by Group Communications – July 2012
Finance LeadershipCompany Structure
Natalie Davies Finance Director, Consumer & Network Access
Kath Harmeston Director, Procurement
Matthew Rose Director, Treasury & Taxation
Stuart Simpson Director, Operational Finance
Martin Gafsen Director, Property Estates
Mick Jeavons Director, Specialist Finance
Mike Prince Director, Financial Control Management & Shared Services
Frank Schinella Deputy Chief Finance Officer
Richard Snowdon Finance Director, Commercial & Innovation
Matthew Lester Chief Finance Officer
Produced and updated by Group Communications – July 2012
Company Structure Company Secretariat Leadership
Martin Rush Head of Information & Compliance
Tony Marsh Director, Security
Jon Millidge Company Secretary
Peter Restarisk Head of Governance
Andrew Poole Deputy Company Secretary
Produced and updated by Group Communications – July 2012
Company Structure Group Communications
Abby GuthkelchHead of DigitalCommunications & Planning
Beth LongcroftHead of Transformation Commmunications
David GoldHead of Public Affairs
Shane O’Riordain Director, Communications
John DohertyDirector of Internal Communications
Lily HeinemannHead of CR & Community Investment
David Simpson Director of News
Ian McKayScottish Affairs Director
Heulyn DaviesHead of External RelationsEngland & Wales
Barbara RoulstonHead of External RelationsNorthern Ireland
Julie PironeHead of Executive Face to Face Communications
Produced and updated by Group Communications – July 2012
Company Structure Commercial
Nick Landon Managing Director, Fulfilment & Parcel Strategy
Mel TomlinDirector,Customer Experience
Graham Davis Director, Sales & Channels
Sam Mellon Managing Director,Specialist Services
Gary SimpsonManaging Director, Parcelforce Worldwide (Interim)
Ben Rhodes Head of Marketing
Mike NewnhamChief Customer Officer
Mark ThomsonDirector, International (Interim)Director, Olympics
VacantDirector, International & Commercial Transformation
Vacant Director, Web
Frank Schinella Managing Director, Mediaforce1 (Interim)
Produced and updated by Group Communications – July 2012
Company Structure Business Development & Technology
Nick Pendleton Director, Corporate Strategy
Alex Smith Director, Business Development & Technology
Catherine Doran Director, CIO & Technology
VacantDirector, Innovation
Produced and updated by Group Communications – July 2012
Legal Services LeadershipCompany Structure
Caspar Branson Head of StrategicProcurement Legal
Toni Lyng Head of Property Legal
Kate Andrews Head of Legal (Operations)
Clarissa De-Jager Head of Business Development & Technology Legal
Joanne Winship Head of Commercial Legal
Neil HarnbyGeneral Counsel
Produced and updated by Group Communications – July 2012
Company Structure Regulation & Government Affairs Leadership
Richard TraversDirector, Regulatory Economics & Planning
Archana Bhattacharjee Head of Privatisation Programme
Simon Oates Director, Regulatory Strategy
Anne Fletcher Director, Compliance
Sarah-Jane Eglen Director, Government Affairs
Sue Whalley Director, Regulation & Government Affairs
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