©2017ElevateEnergy
Making an Impact: Low-Income Multifamily Energy Efficiency Programs
Retrofit Conference October 12, 2017Kimberly Loewen
©2017ElevateEnergy
Learn the importance of understanding the market you’re
serving in order to identify opportunities to better align and
customize energy efficiency programs
to buildings’ and owners’ needs
Objective
©2017ElevateEnergy
Areas of Focus
• Energy efficient buildings
• Smart grid benefits and dynamic electricity pricing in homes
• Community-level programs
• Research, policy, and innovation
©2017ElevateEnergy
The Elevate Energy TeamTeam members include: • Energy analysts, engineers, and construction
managers• Project managers and program administrators • Communication, marketing, and outreach
professionals• Bilingual CRM specialists• Energy law and policy experts• Researchers and data analysts
©2017ElevateEnergy
• Based in Chicago but extending our reach nationally
• Researching and implementing smarter energy programs that include those traditionally left out by other energy services
Who We Serve
©2017ElevateEnergy
Challenges with Serving Multifamily
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Segmentation Data
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1. Three Out of Four Chicagoans Live in a Multifamily Building
Key Findings
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UnsubsidizedAffordable
SubsidizedAffordable(HUD,LIHTC,Rural,etc.)
PHA-OwnedAffordable
ModerateandUpperIncome
IllinoisMultifamily(2+Units)HousingStock
Source:AmericanCommunitySurvey,20135-YearEstimates
2. Most Multifamily Housing is Lower-Cost and Unsubsidized
Key Findings
©2017ElevateEnergy
3. Chicago’s Multifamily Building Stock is Old and Energy Intensive
Key Findings
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4. Top Three Segments Account for 93% of Chicago Multifamily Buildings
Key Findings
©2017ElevateEnergy
Elevate Energy’s Impact to Date
MultifamilyRetrofits 27,000units
EnergySavings6.5milliontherms18millionkWhTypicalsavings15- 30%
Loans(CommunityInvestment Corporation)
Over$15million
Incentives $15,000,000
Elevate Energy Multifamily Upgrades from 2008 – PresentMultifamily5+Upgradesn=580
©2017ElevateEnergy
The Service Delivery Model
Outreach&Enrollment
Assessment&Analysis
ProjectPlan&Financing
ConstructionBidding&Oversight
On-goingMonitoring
UtilityBenchmarking/
Baselining
Unsureofhowtostartretrofitprocess
©2017ElevateEnergy
Unsureofhowtostartretrofitprocess
Unsureofcurrentenergy
use
Unsureofneededenergy
measures
Lackofcapital
SplitIncentives
Unsureofcontractorworkquality
Lackoftime
Unsureifsavings
materialized
Over-whelmedbybiddingprocess
Challenges
Outreach&Enrollment
Assessment&Analysis
ProjectPlan&Financing
ConstructionBidding&Oversight
On-goingMonitoring
UtilityBenchmarking/
Baselining
The Service Delivery Model and Challenges
©2017ElevateEnergy
Unsureofhowtostartretrofitprocess
Unsureofcurrentenergy
use
Unsureofneededenergy
measures
Lackofcapital
SplitIncentives
Unsureofcontractorworkquality
Lackoftime
Unsureifsavings
materialized
Over-whelmedbybiddingprocess
Challenges
Outreach&Enrollment
Assessment&Analysis
ProjectPlan&Financing
ConstructionBidding&Oversight
On-goingMonitoring
UtilityBenchmarking/
Baselining
Customer
EnergyAnalystOutreach
ConstructionManager
Contractors
The Service Delivery Model and Process
©2017ElevateEnergy
What Motivates Building Owners?
Building Overview• 4-story, 23-units• Year of construction: 1925• Heating system: natural gas
fired steam boiler
Annual Savings: 37% ($9,600)
Funding: $85,000 low-cost loan
LoworNoHassle
PositiveCashFlow
SavingTime
TenantRetention
©2017ElevateEnergy
Identified Opportunities1. Unsubsidized Lower-Cost Multifamily Market Needs Its Own
Efficiency Program
2. Top Three Multifamily Market Segments Require Distinct Approaches
3. Target Program Outreach to Low-Income Areas with a High Concentration of Key Segments
4. Use Low-Income Guidelines that Serve the Most People
5. Improve Collaboration with Other Disciplines and Utilities
©2017ElevateEnergy
@elevate_energy
Facebook/ElevateEnergyNP
LinkedIn/company/elevate-energy
Kimberly LoewenAssociate Director, Technical Services and Building [email protected]
ElevateEnergy.org
Thank You
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