SCIENCE FOR IMAGINEERS
KAOS PILOTS FEB 2012
NICK JANKEL, WECREATE
@NICKWECREATE@NICKJANKEL
DAY 4RESEARCHING REALITIES
ACTION RESEARCHASKING GREAT QUESTIONS APPRECIATIVE INQUIRY
ETHNOGRAPHIC RESEARCHPARTICIPANT OBSERVATION
PUTTING IT ALL TOGETHER IN A PROCESS
TODAY
HEARTSYNERGY, SYNTHESIS
EARLYLUNCH 11.30-12.30
PRESENT YEAR 1 IMPLEMENTATION STRATEGY IN LIGHT OF CYNEFIN MODEL
ACTIONRESEARCH
“A cycle of posing questions, gathering data, reflection & deciding on a course of action.”
EILEEN FERRANCE
INQUIRY& INTENTION
LEARNINGTHROUGH DOING
DOINGTHROUGH LEARNING
CYCLEPROBLEMDESIGNDOREFLECTCAPTURESHARE
PROBLEMASK GREAT QUESTIONS
FLEXIBLESYSTEMSCOLLABORATIONSPRECEDENTS / CONTRARIESAPPRECIATIONSREFRAMES / NEW CONTEXTS / NEW PEOPLEPENETRATE TO HIDDEN ORDER
WHAT IS AN AR PROJECT FOR KP TO GROW?WHAT IS AN AL PROJECT FOR YOU TO GROW?HOW CAN THEY BE THE SAME THING?
QUESTIONS
FOCUSEDON PROBLEM OR SOLUTION
APPRECIATEWHAT WORKS
APPRECIATETHE ACT OF RECOGNIZING THE BEST IN PEOPLE AND THE WORLD AROUND USAFFIRMING PAST AND PRESENT POTENTIALSPERCEIVE THINGS THAT GIVE LIFE TO LIVING SYSTEMSTO INCREASE IN VALUE
INQUIREEXPLORATION AND DISCOVERYASK QUESTIONSOPEN TO SEEING NEW POTENTIALS AND POSSIBILITIES
STRENGTHPERFORMS AND TRANSFORMS
EMOTIONSBROADEN & BUILD
WHAT IS AN AR PROJECT FOR KP TO GROW?WHAT IS AN AL PROJECT FOR YOU TO GROW?HOW CAN THEY BE THE SAME THING?
DEFICITVS STRENGTH
DEFICITASSUME PROBLEM / NEEDCAUSESOLUTIONSSTRATEGY
STRENGTHAPPRECIATEASSUME INFINITE CAPACITY TO IMAGINEDIALOGUE & CO-DESIGNCO-CREATE
STUDY ITAND IT GROWS!
WHAT WE FOCUS ON BECOMES OUR REALITYREALITY IS CREATED IN THE MOMENT,- MULTIPLE REALITIESIN EVERY TEAM SOME THING(S) WORKPEOPLE HAVE MORE CONFIDENCE AND COMFORT TO JOURNEY TO THE FUTURE (THE UNKNOWN) WHEN THEY CARRY FORWARD PARTS OF THE PAST (THE KNOWN)THE MODE AND LANGUAGE OF INQUIRY EFFECTS THE ORG. BEING OBSERVED
ASSUME
AI 4-DDISCOVER - WHAT GIVES LIFE?DREAM - WHAT MIGHT BE?DESIGN - WHAT IS IDEAL / MOST APPROPRIATE?DESTINY - HOW TO EMPOWER, LEARN, IMPROVE?
SHARE TOP 3 STRENGTHS AND HIGH POINT OF KP SO FAR
INTRO PARTNER AND CO-DISCOVER CONDITIONS OF SUCCESS FOR THE GROUP
“The ethnographer is a little like Hermes: a messenger who, given methodologies for uncovering the masked, the latent, the unconscious, may even obtain his message through stealth.
He presents languages, cultures, and societies in all their opacity, their foreignness, their meaninglessness; then like the magician, Hermes himself, he clarifies the opaque, renders the foreign familiar, and gives meaning to the meaningless.
He decodes the message. He interprets.”
CRAPANZANO IN WRITING CULTURE: THE POETICS AND POLITICS OF ETHNOGRAPHY
COLLECTING ETHNOGRAPHIC
DATA
ANALYSING ETHNOGRAPHIC
DATA
MAKING AN ETHNOGRAPHIC
RECORD
INSIGHTS INTO SCENARIOS, INNOVATION,
STRATEGY
ASKING ETHNOGRAPHIC
QUESTIONS
DEVELOPMENT OF REPORT /
DEBRIEF
SELECTING AN ETHNOGRAPHIC
PROJECTUNDERSTANDING
PAST THEORY
INTERPRETING ETHNOGRAPHIC
ANALYSIS IN CONTEXT
“[The goal of the ethnographer is] to grasp the natives point of view, his relation to life, to realise his vision of his world... I spread my nets in the right place, and wait for what will fall into them.”
BRONISLAW MALINOWSKIARGONAUTS OF THE WESTERN PACIFIC
DATAARTIFACTS, POSSESSIONS ETCDIARIES, BLOGS ETCPARTICIPANT OBSERVATION ETC
PARTICIPATEINSIDERENGAGE IN ACTIONBE HYPER-AWAREWATCH OWN ACTIONS & BEHAVIOURS OF OTHERS
OBSERVEOUTSIDEROBSERVE 360°CASUAL/ STRUCTURED QUESTIONSCAPTURE LANGUAGELOOK AGAIN & AGAIN
HANGING OUTTHE ABILITY TO STEPPING BACKTHE ABILITY TO WATCHTHE ABILITY TO LISTENTHE ABILITY TO CREATE A RAPPORTTHE ABILITY TO THINK
SPACES: THE PHYSICAL PLACES OR PLACES AND WHAT THEY MIGHT MEANACTORS: THE PEOPLE INVOLVEDACTIVITY: A SET OF RELATED ACTS & BEHAVIOURS PEOPLE DOOBJECTS: THE THINGS PRESENTACT: THE ACTS PEOPLE DOEVENT: A SET OF RELATED ACTIVITIES CARRIED OUTTIME: THE SEQUENCING THAT TAKES PLACE OVER TIMEGOALS: THE THING PEOPLE ARE TRYING TO ACCOMPLISHFEELING: THE EMOTIONS FELT & EXPRESSED
THICKDESCRIPTION
Intention Set
Collaborate Ideate Design & Refine
EngageSense Make & Breakthrough
`
Disruptive Innovation
Ideate
Design
Engage
Sense Make
Breakthrough
RefineIntentionSet
Collaborate
More certainty /
order
More creativity /
chaos
Probertunity
Understand strategic intention of intervention within context. Reframe
problems as opportunities for
Innovation.
Bring together wide perspectives and multi-
disciplinary team to breakthrough faster, cheaper
and more accurately together.
Make sense of the system and identify the
underlying root causes - the assumptions,
conventions and myths - that drive it.
Generate new value propositions by
recombining existing solutions. Ensure they fit with new insights and
serve what is seeking to emerge from the
collective.
Design coherent programmes with a full
Impact Model - centered around everyday users and their everyday lives
Prototype, evaluate, iterate. Implement via emergent execution.
Enable, empower and engage wider audience with the breakthrough to ensure funding, action
and support.
Challenge assumptions and let go of obstacles to new thought. Co-discover and prioritise new insights
through intellect and intuition. Allow the Ah Ha!
moment.
“We shall not cease from explorationAnd the end of all our exploringWill be to arrive where we startedAnd know the place for the first time.”
T S ELIOT
“You can never change things by fighting the existing reality. To change something, build a new model that makes the existing model obsolete.”
BUCKMINSTER FULLER
OUR 4 WAY TEST
PROJECT
TOOLKIT
ACKNOWLEDGEMENTSFRANK BARRETT & DAVID COOPERRIDER (AI)PETER SENGE (SYSTEMS)STANFORD ENCYLOPEDIA OF PHILOSOPHYWIKIPEDIAMICHELLE HOLLIDAY (COMPLEXITY)BELTOWSKA & RAE (SYSTEMS IMAGES)AIDAN WARD & RICHARD VERYARD (SYSTEMS)RICHARD SEEL (COMPLEXITY)
WECREATE.CC (THIS WILL BE UP IN FEW DAYS)NICKJANKEL.COM
Top Related