Remove your Negative links from Google search, complaint
and rating websites
www.reputation.net.in
Email-id: [email protected] us: INDIA +91-9250078756, +91-9250078757 USA +1-773-661-3084www.reputation.net.in
www.reputation.net.in
What is Online Reputation Management?
Online reputation management, or ORM as it’s known, is the practice of making people and businesses look their best on the Internet. To accomplish that, people need to control their online search results because they frequently contain inaccurate, misleading or outdated material which can adversely influence how web searchers view them
www.reputation.net.in
What we do?
•Removing links from popular search engine like Google•Eliminating Negative/Spam Reviews•Challenging Negative Articles•Countering False Claims•Reducing Harmful Social Content•Soliciting Favorable Commentary•Promoting Positive Traits•Emphasizing Professional Skills•Building Positive Brands•Cyber Investigation of fraud links
www.reputation.net.in
www.reputation.net.in
Why is Online Reputation Management So Important?
Your Prospects Are OnlineYour Competitors Are OnlineYour Customers Are Online
… That Includes Your UNHAPPY Customers
www.reputation.net.in
The Internet Has Changed EVERYTHING
Before the Internet, Businesses Controlled Their Messages via One-way Communication ChannelsThanks to the Internet, EVERYONE Controls the Message via Blogs, Social Media, and Customer Reviews
www.reputation.net.in
What Are People Saying About Your Business?
www.reputation.net.in
Online Reputation is Even Crucial for the BIG BOYS
www.reputation.net.in
Negative Effects of a Bad Online Reputation
Bad Customer Experience
Unresolved Customer
Issues
Bad Reputation
www.reputation.net.in
Negative Effects of a Bad Online Reputation
Could Lose Existing Customers
Difficulty Getting New Customers
Business Can Suffer Financial Loss
www.reputation.net.in
Positive Effects of a Good Online Reputation
Retain Existing CustomersEasier to Get New CustomersMaintain a Positive Brand Image
www.reputation.net.in
How to Maintain Your Reputation
1. Be PROACTIVE instead of REACTIVE2. Monitor Online Conversations About Your Business3. Respond and Interact with Consumers Online4. Create and Distribute POSITIVE Content Regularly
www.reputation.net.in
Actively Seek Reviews
Actively Seek Reviews from Satisfied Customers
• Boost Conversions• Provide Feedback about Your Product or Service• Consumers TRUST and EXPECT Online Reviews
www.reputation.net.in
How to Get Customer Reviews
Offer an Incentive in Exchange for Reviews• Coupons, Discounts, Free Samples, etc.
Ask Customers to Review Products by Placing a Calls to Action on Your Product Pages
Send Customers to Your Business Listings on Google Places, Yelp, CitySearch, and Others
Link Your Business Listing Profiles to Your Website
www.reputation.net.in
Create Positive, Branded Content
Flood the First Page of the Search Engines with Positive, Branded Content
• Well-Ranked Website• On-Going Search Engine Optimization (SEO)• Articles, Videos, Press Releases, Photos, etc.• Tips, Tools, Helpful Tutorials, and Other Useful content
www.reputation.net.in
Monitor Online Conversations
Find Out What People Are Saying About Your Business
Do a Google Search for Your Business Name…What Comes Up?
Check Articles, Blogs, Forums, and Customer Review SitesFrequently Check Your Own Blog / Website for CommentsPay Close Attention to the Social Network Sites
www.reputation.net.in
Respond and Interact
Listen to What People are Saying Respond to Both Positive and Negative Comments Be Respectful and Display a Helpful, Friendly Demeanor Always Quickly Offer a Solution any Problems
www.reputation.net.in
Why Respond and Interact?
Builds Relationships Allows You to Actively Manage and Control Your Brand Shows that You Care Allows Other People to See Your Point of View
www.reputation.net.in
How to Improve Your Reputation
Already Have Some Negative Online Comments and Reviews?
Make Brand Optimization Your Main FocusUse SEO to Drive Down the NegativityCreate and Submit Press Releases, Articles, and VideosCreate a Blog and Submit Fresh, Unique Content RegularlyEngage in Social Media and Build a Loyal Following
www.reputation.net.in
How to Improve Your Reputation
Ask for Negative Reviews to be Removed Don’t Ignore Your Unhappy Customers
• Promptly Address Issues Know When to Walk Away
Don’t Argue with Customers Can’t Please Everyone
www.reputation.net.in
If You Would Like More Information About Online Reputation Management, Contact Us Today.
www.reputation.net.in
Email-id: [email protected] us: INDIA +91-9250078756, +91-9250078757 USA +1-773-661-3084
THANK YOUFor Viewing Our Online
Reputation Management Presentation!
www.reputation.net.in
Top Related