Download - Remote Usability Testing

Transcript
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Diane Loviglio@dianeloviglio

General Assembly March 18, 2013

Remote Usability Testing

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Architecture & AnthropologyStartup FounderUX ResearcherStartup Advisor

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Gaining empathy for ...

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What is User Research?Why do User Research?When to do a Remote Usability StudyRecruiting Participants

- Remote Usability Techniques- Tools for Desktop & Mobile

Conduct a Remote Usability Test

What We’ll Be Learning Today

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Understanding past and current behaviors in order to use them as a proxy for future behaviors.

What is User Research?

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Why do User Research?

gain empathy

their motivationstheir values their needs

their behaviors

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When to do Remote Usability Study?

* when you want to test a user interface* when you want to watch the user’s cursor* when you have a working prototype or live site* when you don’t need the context of the users environment to understand their behavior

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Recruiting Participants

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Recruiting ParticipantsYour own customers.

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Recruiting ParticipantsEthn.io

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Remote Usability Techniques

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Remote Usability TechniquesGet to know themfor a little bit.

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Remote Usability TechniquesGive them one task.

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Remote Usability TechniquesThen shut up!

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Remote Usability Tools

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Remote Usability Tools - Desktop

google hangout - take screenshot of me doing it with and sss homepage up.

Google Hangout

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Remote Usability Tools - MobileHug your laptop.

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Remote Usability Tools - MobileReflection App

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Conduct a RemoteUsability Test

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Tell me a little bit about your style.

Is there anything you want to improve on?

Great, with that in mind, why don’t you try to get that help.

Go to www.ShareSomeStyle.com

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Further Reading

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@[email protected]

RemoteUsability Testing