REALIZING THE REALIZING THE POTENTIAL OF CHANGEPOTENTIAL OF CHANGE
…The Art of Resiliency
Dr. Maynard Brusman
THE FORCES THAT THE FORCES THAT CREATE CHANGECREATE CHANGE
l Change today happens rapidlyl Ongoing ambiguity and uncertaintyl Continual whitewaterl Being aware of the forces shaping the new
workplacel Changes at Heald Colleges
CHANGE VS. TRANSITIONCHANGE VS. TRANSITION
Change and Transition are not the same
Change = a shift in the external situation
Transition = the psychological reorientationin response to change
Phases of TransitionPhases of Transitionl Ending
A lossLetting go of the old way and the old selfClosure
l Neutral ZoneIn-between timeChaosThe wilderness
l BeginningThe new chapterRenewal
STAGES OF TRANSITIONSTAGES OF TRANSITION
l Denial – “This can’t be happening”l Resistance – Anger, Loss, Blamingl Exploration – Seeing Possibilitiesl Commitment – Focus, Vision, Action
The Functions of TransitionThe Functions of Transition
l Reorientation: Adjusting to the new situation
l Renewal: Coming out of the transition with a new direction and a new energy
l Development: Becoming a different person because of the transition
People in TransitionPeople in Transition
l Lose their focus on the work they are supposed to be doing
l Blame the organization for what they are feeling
l Develop stress-related symptoms
MOTIVATION FOR CHANGEMOTIVATION FOR CHANGE
lWhat motivates a person to change?- WINFM- Fear, no alternative, keep the peace- Pressure, persuasion, shared vision
COMMON CAUSES OF COMMON CAUSES OF RESISTANCERESISTANCE
l No explanation or information unclearl No say in itl Nothing in it for mel No help, no support
RESISTANCERESISTANCE
l It’s the transition not the change that people often resist.
- Loss of their identity and their world- Disorientation of the neutral zone- Risk of failing in a new beginning
FOUR FEARSFOUR FEARS
l Fear of failurel Fear of commitmentl Fear of disapprovall Fear of success
QUOTEQUOTE
“I’m not afraid of death.. It’s just that I don’t want to be there when it happens.”
__Woody Allen
QUOTEQUOTE
l “It’s not so much that we’re afraid of change or so in love with the old ways, but it’s that place in between that we fear… It’s like being between trapezes. It’s Linus when his blanket is in the dryer. There’s nothing to hold on to.”
__Marilyn Ferguson
TRANSITION TRANSITION COPING SKILLSCOPING SKILLS
l Acknowledge endings and feelings of lossl Communicatel Regain a sense of Control, Understanding,
Support, and Purpose
QUOTEQUOTE
“Faced with the choice between changing one’s mind and proving that there is no need to do so, almost everybody gets busy on the proof.”
__John Kenneth Galbraith
SELFSELF--MANAGEMENTMANAGEMENT
l New behaviors and attitudes are necessary to make the changes work
EMPOWERING BELIEFSEMPOWERING BELIEFS
l I can make a differencel There can always be a better way.l There is always a solution.l Change is normal.l I’ve succeeded in the past, and I’ll succeed
now
PERSONAL POWER GRIDPERSONAL POWER GRID
PERSONAL RESPONSE PERSONAL RESPONSE TO CHANGE TO CHANGE EXERCISEEXERCISE
RESILIENCERESILIENCE
l The ability to bounce back after disappointment or set backs, to be adaptable and flexible and to renew your sense of vitality.
CHANGE RESILIENCY CHANGE RESILIENCY SURVEYSURVEY
l Find out how resilient you are.
Change Resiliency 9 C’sChange Resiliency 9 C’sl Controll Connectionl Commitmentl Confidencel Creativityl Competencel Compassionl Communicationl Collaboration
CHANGE MASTERY TIPSCHANGE MASTERY TIPS
l Life is a series of transitionsl Change is easier to deal with when you
know what to expectl Shift beliefs in line with realityl People need to communicate their feelingsl Get resistance to change out in the open
CHANGE MASTERY TIPSCHANGE MASTERY TIPS
lWho are you – values, mission and visionl Empower and self-manage…create You,
Inc.l Develop skills in goal-setting, getting
support, recognizing opportunities, creating action plans
l Focus on competencies, personal strengths, and resources
CHANGE MASTERY TIPSCHANGE MASTERY TIPS
l A sense of humor reduces job stressl See change as a challenge or an
opportunityl Develop an optimistic attitude
KEYS FOR SUCCESSFUL KEYS FOR SUCCESSFUL PERSONAL CHANGEPERSONAL CHANGE
1. Listen to yourself.2. Focus on a few actions at a time.3. Give yourself time.4. Review your action ideas daily.
QUOTEQUOTE
Change comes as an enemy only to those who have lost the art of
accepting it as a friend- Tagore
QUOTEQUOTE
No matter how overwhelming change may feel…it cannot
compare to the incredible power and resilience of the human spirit
Dr. Maynard Dr. Maynard BrusmanBrusmanConsulting Psychologist & Executive CoachConsulting Psychologist & Executive Coach
Working Resources P .O. Box 471525 San Francisco, California 94147 Tel: 415-546-1252E-mail: [email protected] Site: http://www.workingresources.comSubscribe to Working Resources Newsletter:http://www.workingresources.comVisit Maynard's Blog:http://www.workingresourcesblog.com
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