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Project UpdatePresentations:
Communicating ProgressME EN 4000
Fall 2005
April A. Kedrowicz, Ph.D.
Director, Center for Engineering Leadership
(CLEAR Program)
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Update Presentations: Overview
Progressing to the update presentation
Structuring the update presentation
Delivering the update presentation Preparing slides for the update
presentation
Answering questions after the updatepresentation
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Update Presentations: CLEAR
Progression
Year Theme Concepts/Skills
Freshman Description
Information
Organization, delivery, and
visual aids
Sophomore Persuasion Oral proposals
Audience analysis and
adaptation
Junior Interpersonal
Communication
Conflict resolution
Effective meetings
Senior Evaluation Specificity
Brevity
Critical listeningCritical feedback
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Update Presentations: Structure
Introduction
Provide a bottom line statement
Preview primary results
Body Discuss results in detail
Provide technical and/or mathematical information
Conclusion Summarize key results
Provide an overview of future plans
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Update Presentations: Delivery
Physical Delivery
Posture
Gestures
Movement Eye Contact
Vocal Delivery
Volume
Inflection
Rate Pauses
Enunciation
Pronunciation
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Update Presentations: Visual
Considerations
Slide Preparation
Visible information
Appropriate content
Consistentpresentation of
information
Slide Use
Revealed
appropriately
Referencedappropriately
Maintained audience
focus
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Progress Presentations: Question
and Answer Guidelines
Plan for questions and formulate answers
Use Q&A to refine your message
Use Q&A to clarify confusion Welcome questions
Repeat a question if others did not hear it
Close the Q&A component
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Update Presentations: Summary
Put it all together present, listen, and
provide feedback
Include bottom line statement, technical
details, and future plans
Incorporate effective delivery techniques
Prepare and use Power Point effectivelyAddress questions respectfully and
completely
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Critical Listening and
Critical Evaluation
Tips for Providing EffectiveFeedback
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Listening is Important
Listening is a difficult process
Cost of poor listening is high
Good listening is key to effectiveleadership
Good listening enables effective message
evaluation and feedback provision
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Listening is Challenging
Attention problems
Fast thinking
Overload
Entertainment factor
Pseudolistening
Inference-making problems
Snap judgments and silent arguing
Attributional errors
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Critical Listening Tips
Be focused
Listen for concepts and ideas
What are the key ideas?
What is NOT said?
Organize what you hear
Make connections
Listen for patterns, transitions Evaluate
Evaluate evidence carefully
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Critical Questioning Tips
Request clarification
Use analytical questions
Address ethical issues and valuesAsk for developments and extensions
Be tactful!
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Feedback Responses and
Evaluation
Be specific and clear
Support comments with evidence
Separate the issues from the people Soften negative messages
Pose situation as mutual problem
Use good timing Use proper delivery
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Critical Listening and Critical
Evaluation: Summary
Listening is an on-going and activeprocess
Listening is challenged by attention and
inference-making problems Critical listening demands focus,
organization, and evaluation
Critical questions increase understanding
Critical feedback and evaluation must beproperly timed and delivered
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