Download - Profitable Practices: Giving Your Firm an Edge With Technology

Why invest in technology?• When aligning technology investments and operation with firm goals,

profitability is not a goal. It is an outcome.

0.0%10.0%20.0%30.0%40.0%50.0%60.0% 50.0%

16.3% 10.0% 10.0% 6.3% 5.0%

40.5%24.5%

8.4% 11.4% 5.5% 7.6%

Top considerations when deciding whether to invest in new technology

Top Performers All Others

Source: InvestmentNews 2013 Adviser Technology Study

Steady rise of technology spendingTop performers aren’t outspending their peers on technology

… but they are spending more on consulting and outsourcing

Series1

$1 $1

$0 $0

$0 $0

$0 $0

Total technology expenses

SoftwareHardwareTechnology-related consulting or outsourcingAll other technology expenses

All Otherstotal tech spend as a percent of expenses

Year-over-year change in tech spend

7.8%

+9.8%8.3%

+11.8%

Tech spend breakdown


The road map to achieving scale

Efficiency, productivity, profitabilityTop performers achieve scale

Accuracy of our processes

Client satisfaction

Cost/expense

Employee satisfaction

Profitability

Productivity measures

Efficiency of our processes

5.5%

9.7%

7.2%

4.6%

3.8%

26.6%

35.0%

2.5%

2.5%

2.5%

3.8%

7.5%

28.7%

43.8%

How do you evaluate technology within your business?


Revenue per staff Revenue per professional

$207,984

$435,303

$78,750

$155,000

Productivity metrics
