Professional Certificate in Electoral Processes
Understanding and Demonstrating Assessment
CriteriaFacilitator: Tony Cash
Session Outline
Structuring a piece of work for assessment (generic overview and principles)
Demonstrating all assessment criteria in your two assignments
Discussion of how to bring electoral content into these structures
Generic Criteria
Demonstrate:
• knowledge, understanding and skills
• ability to apply knowledge, understanding and skills in a workplace context
• All specific criteria required
(We will explore CMI specific criteria in more detail)
What Makes a Good Assignment?
• What do you think makes a good written assignment?
Demonstrating Understanding
We demonstrate understanding by showing we can APPLY the theory and concepts to improve RESULTS/ OUTCOMES in the work context
Generic Principles
Demonstrate:
• WHAT you know/ did / needs to be done(knowledge and skills)
• HOW you did it / how it should be done (methodology and demonstrating understanding)
• OUTCOME you are aiming for/ have achieved / will achieve
CMI Criteria
• In addition to the specific assessment criteria in each unit, the learner’s work must be: – accurate, current and authentic– relevant in depth and breadth and must also show the
learner’s:• clear grasp of concepts • ability to link theory to practice, and• ability to communicate clearly in the relevant
discipline at the expected level for the qualification
Structure: ExampleTitle page
Contents and appendices
Acknowledgements
Glossary of terms and abbreviations
Statement of terms of reference
Executive summary
Introduction and background
Main body of the investigation / project
Conclusions
Recommendations
Appendices
Bibliography
Some Thoughts
To get started it may help to:
• Write down all ideas, then structure later
Then:
• Check ideas cover all criteria
• Edit repeatedly!
Assignment 1: Meeting Stakeholder and Quality Needs
(NB SUMMARY – See full guidance)
Draw up a report for your management board (about 2,500 words plus any necessary supporting annexes and documents)
3 main areas:
Recommendations about managing various relationships
Proposals for new procedures within organisation to ensure continuous improvement in quality of service delivery
Proposals for using consultation to gather input to help with improving quality of service delivery
Assignment 1: Meeting Stakeholder and Quality
Needs1.1 Determine organisational stakeholders and
their expectations
1.2 Discuss methods of meeting stakeholder expectations or requirements
1.3 Identify methods of communicating stakeholders’ requirements with team members
1.4 Explain processes for updating information on stakeholder requirements
Assignment 1 ctd.
2.1 Discuss the meaning of quality to an organisation
2.2 Identify and apply organisational quality policies and procedures
2.3 Determine how to encourage staff to contribute ideas to improving quality
2.4 Conduct a quality audit and make recommendations for improvement
Assignment 1 ctd
3.1 Discuss the concept of and need for continuous improvement
3.2 Assess work activities and identify areas for improvement
3.3 Encourage staff to contribute ideas for continual improvement
Assignment 2: Conducting a Management Project
Report for management board (about 2,500 words, plus annexes and supporting documents as necessary) -
how electoral process project for elections (due to be held in three years time) should be managed, monitored, implemented and delivered
Assignment 2: Conducting a Management Project
1.1 Determine a management area for investigation that has an implication for a work-related area
1.2 Identify the aim, scope and objective of the project
1.3 Justify the aim and objective of the project
Assignment 2 ctd
2.1 Identify sources of data and information for the project
2.2 Analyse the data and information for options or alternatives that meet the project aim
2.3 Determine an option or alternative that meets the project aim
Assignment 2 ctd
3.1 Evaluate the research to make conclusions
3.2 Recommend a course of action to meet the project aim
3.3 Assess the impact of the project recommendations
Assignment 2 ctd
4.1 Determine the medium to be used to show the results
4.2 Produce the results of the project
4.3 Discuss the impact of the project on the work-related area.
Discussion: Electoral Content in Criteria
Discuss examples that use electoral content, for the various criteria
Any Questions?
• Any aspects of assessment process you want to ask about?
Action Planning
Review of:
• What you have learnt from today
• How specifically you will apply it
Stakeholder Issues
• Define (who are they? Priorities?)
• Determine their expectations and concerns (communication)
• Decide what to do with stakeholder views (e.g. sharing with others in your organisation, letting stakeholders know what has happened)
• Decide systems for updating information (monitoring ongoing stakeholder views)
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Stakeholder Analysis
IMPACT
INVOLVEMENT
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IMPACT
INVOLVEMENT
Defend Persuade
No action?
Empower
Communicate and involve
Stakeholder Analysis
Quality: Examples of Issues
• Definition of quality for a particular organisation/ context
• Measurement (e.g. reliability, efficiency, productivity etc)
• Process improvement and problem solving
• Mechanisms for corrective action
• Implementation and communications plan
• Helping all people involved take ownership of quality issues
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Lessons from Project Work
• Clear timetable and milestones• Clear outcomes and deliverables• Accountability• Good communication with stakeholders• Be “joined up” internally and externally• Resources identified and allocated• Risk analysis• Contingency planning.
Rational Decision-Making Overview
1. Define the decision to be made2. Establish the objectives3. Classify and define musts and wants4. Generate alternatives5. Consider alternatives against your
requirements6. Test the alternatives against musts7. Score the alternatives against wants8. Consider results
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