Private Sector Perspectives for Private Sector Perspectives for
HRH:HRH:
Strathmore Business School Strathmore Business School ExperienceExperience
George Njenga: Dean, SBSSpeke Resort
Kampala, Uganda7 March 2008
Strathmore Business School (SBS)
SBS established in 2005
Why:
Business schools represent a key capacity-
building tool for both private and public
sector development enhancing products and
services delivery to society.
Provide executive leadership and
management capability for dynamic and
focused economic growth.
Strathmore Business School 2
SBSs purpose - Mission
service to society through; Developing International business
leadership and management capacity by
providing world-class executive
business education in a local setting
3 April 2007 - SU Strategy
SBSs vision
To become a top business school in Africa
able to transform managers and
their institutions, and through them, the societies in which they operate.
4 April 2007 - SU Strategy
SBSs values
Innovation/Research - Innovative Learning
Dynamic Culture - Bridging local and
international Cultures
Transformative - We transform managers into
great leaders based on sound ethical
principles
Relevance - We maintain relevance to the
needs of our student body, of organisations
and of society
Excellence - We work with a passion for
excellence5 April 2007 - SU Strategy
Our Value Proposition
Trans - Transformation and Growth
I - Interdisciplinary Research
L - Nurturing Leadership Potential
EA - Life-long Education Partnerships
P - Industry orientation Pragmatic
TransiLeap
6 April 2007 - SU Strategy
Industry
SBS
Academia
Research
Dynamic Model
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The AHMP Initiative
Support healthcare management and
leadership to;
Develop results based management
Integrate knowledge
Develop tools
Manage finance
Integrate some private sector models that
work for the health care sector
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AHMP Advisory Board
An advisory organ for the Program and to assist in promoting
the foundational and Program educational aims
Representation and diversity in the Advisory Board
Government
NGOs
FBOs
Academia
HMOs
Insurance
Pharmaceutical Industry
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Role of Advisory Board
Promote the aims, objectives and funding of
the Program.
Assist in the development of the Program
quality and integrity.
Mentor the faculty and participants.
Carry out regular reviews of the Program
strategy
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Current AHMP AB Members
Dr. Bernhards Ogutu
Kenya Medical Research Institute
Dr. Judith Bwonya
Ministry of Health (DSRS)
Dr. J. C. Munene
Kenyatta National Hospital
Dr. Majid Twahir
Aga Khan University Hospital
Dr. Peter Mugwe
School of Medicine, University of Nairobi
Dr. Caroline Gichuru
Avenue Healthcare
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Current AHMP AB Members
Dr. Paul Odula
University of Nairobi
Dr. Peter Ngatia
African Medical &
Research Foundation
Mr. Paschal Manyuru
MEDS
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Need for AHMP
Most healthcare workers lack specific healthcare leadership and management skills
Medical/Nursing/Pharmacy schools in Kenya do not offer training to prepare professionals for management responsibilities
Traditional business courses do not provide health specific training
Gaps in integrated management training for health workers
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Need for AHMP Evidence of poor efficiencies in the Health Sector
Review of NHSSPI identified poor management as a contributor to the poor implementation of the plan
Reversal of negative trends requires competent leaders and managers
Government freeze on employment
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Need for AHMP
Specialized training is crucial, given the unique challenges of administering a healthcare organization
Legal
Regulatory
Ethical
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MoH Needs
Professional management training of All executives in the health care field (short-courses)
All future decision-makers (master-course in health care management)
Medical doctors and academic nurses during their basic training
Researchers in order to develop the health care system further
Therefore, needed Short-courses in the country
At least one masters-course in the country
1-2 PhD students in health care management
Reversing the Trends
QUESTIONS?QUESTIONS?
SBS/MOH CollaborationSBS/MOH Collaboration
Identifying business Identifying business
capabilities Valuable to MOH capabilities Valuable to MOH
programs and staffprograms and staff
Maureen Nafula: AHMP Director
Curriculum Development Extensive research and review of Health Management
curricula in Europe and the US
AHMP Advisory Board
Stake holder involvement
MOH
60% of health service provided by public sector
Guided by NHSSPII
NHSSP II identifies management as one of key strategies for
improving HR performance
GTZ
Medical Practitioners and Dentist Board
Pharmaceutical Society of Kenya
Nursing Council of KenyaStrathmore Business School 20
Target Dervied from the Draft National Training Policy
Doctors, pharmacists, nurses, clinical officers
Graduates working in health facilities in areas such as
administration, finance, supply chain management and
human resources
Managers of health programs in public, private, non-
governmental, faith based and civil based
organisations and development partners/agencies
Managers in health insurance companies and health
management organisation
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AHMP Courses
Analysis of Business Problems
Communication
Financial Management
Health Economics and National Health
Accounting
Health Management Information Systems
Health Policy Planning and Development
Health Systems and Managed Healthcare
Issues
Healthcare Law and Ethics
Human Resources Management
Leadership, Organisational Behaviour &
Change Management
Managerial Accounting
Managerial Decision Making
Monitoring and Evaluation
Operations Management
Overview of Public Procurement
Performance Management in the Public
Sector
Project Management
Public Sector Financial Management
Quality Management in Healthcare
Research Design and Proposal Writing
Service and Client Management
Strategic Health Care Management
Supply Chain Management
Project
Identifying a business school partner
Criteria
Relevance of the program to MOHs priority
Practical
Capacity of partner to carry out training
Faculty
Facilities
Existence of Quality Assurance mechanisms
Location
Responsiveness
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Developing interest and commitment to a business school/MOH partnership
Developing Interest and Commitment
Proactive
Involvement of MOH in training program
HPPD
Health Systems & Managed Care Issues
Strategic Healthcare Management
Buy in from departmental heads
AHMP Lecture Series
2 lectures held so far with 170 participants
Project
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Developing Interest and Commitment
Mentoring program for AHMP alumni
Alumni will be encouraged to work in
teams to find solutions to problems
Experiences will be shared at
seminars/workshops
Partnerships
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Partnerships AHMP is delivered in collaboration with
AMREF
IESE Business School
Kenya Institute of Administration
MOH
GTZ
Negotiation of MOU to facilitate collaboration
between partners and to establish the
arrangements necessary for the
implementation.
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AMREF Advantage
Fifty years experience providing
essential health services and
infrastructure
Fifty years experience of providing
capacity development to healthcare
workers in Africa
Support over 105 healthcare delivery
sites in Africa
IESE Advantage
Proven track record of innovation
One of the top business schools in the
world
Has linkages with other top leading
schools including Harvard Business
School 14 other schools on four
continents.
KIA Advantage
Has been providing training, research
and consultancy to the Public, Private
sector and the Non-governmental
Organizations since 1961.
Current focus is in the public sector.
Role of MoH
Development of National Health Training
Policy for Health workers
Identify needs for post basic training and CPD
Review of training curricula
Establish standards for accreditation of CPD
providers
Maintain a list of accredited CPD providers
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Program Delivery
Program Format Day Program
Modular. Classes held six days every five
weeks
Timing
Mondays to Fridays: 8:15 -17:15
Saturdays: 8:15 13:30
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Faculty
Use both local and international faculty.
International faculty will be provided by IESE
Business School.
Faculty has an extensive experience in academic
training and research
Faculty has practical experience in a number of
healthcare settings.
Program Methodology
Personalized approach to management education.
Students and program participants are given priority
attention
Case-based: Participants will develop solutions for
actual healthcare problems.
Team-based: Participants will form, lead and
participate in teams made up of individuals from
across the healthcare spectrum.
Instructor and fellow-student feedback as well as
guidance in the dissertation projects
Course Evaluation
Course
Content
Relevance
Coverage
Trainer
Knowledge
Communication
Use of relevant case studies
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Challenges
Challenges Getting local faculty to teach specific
healthcare courses- (Health Policy, Managed
Care Issues, Health Economics)
Acceptance from medical personnel on need
for management training
Appropriate schedule to fit into participants
schedule
Funding/Training Budget
Keeping participants engaged in between
modules
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Next Steps
Next Steps
Accreditation of AHMP
Development of MBA in Healthcare
Management
MERC
GTZ
Develop PhDs in Healthcare
Management
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Testimonials
Emily Nguu: AHMP Participant
Feedback on AHMP
I have explored various health care
management courses offered in Kenya;
this one looks focused and very
comprehensive. The mix of the modules
is excellent and reflects the professional
needs in Kenya as regards the health
sector. The course facilitators indicated
are also credible. HENNET Member
Strathmore Business School 43
Feedback on AHMP
The course is very similar to the hospital
management course that we did in Germany though
are quite a number of additional topics that are very
relevant. Its very recommendable. I wish we could
get people who are high up in the Healthcare
management to undertake the course e.g. Director
Kenyatta hospital and those in the MoH, as are the
ones who should first see the importance of
Healthcare management and are also in decision
making positions, though on the other hand they may
not have the time.- Dr. Salome Ngata, GTZ
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Feedback on AHMP
Informative, methodological, applicable
Interactive, practical
It has met my expectations
Practical and relevant to work place
SBS has a very systematic way of
assessing management gaps in the
market
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Feedback on AHMP
Program will produce managers who
will address the core problems facing
the healthcare sector in this country
Content was well thought out and is
quite relevant to the group
Operations management course was an
eye opener Now I understand what
the CEO means when he talks about
performance metrics
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Discussion
Discussion
What are the management gaps in health in
your country?
What are the critical steps to be considered in
the design and implementation of healthcare
management training program?
Would MOH/SBSs approach be
transferrable to your country?
What improvements can SBS make to its
program?
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SBS Contacts
Strathmore Business School.
Ole Sangale Road, Madaraka Estate
P O Box 59857, 00200 City Square, Nairobi, Kenya
Tel: +254 (20) 603412
Fax: +254 (20) 607498
Mobile: +254 0724 256249 / +254 0734 256225
Email:[email protected]
Website: www.sbs.ac.ke
Thank You
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