Prince William SHRMIt’s a Matter of Style!
Save time, money and effort…Look Beyond Technical Competence When
Recruiting in Today’s Market
Katharine Giacalone
The Corporate Nanny™
May 2, 2012
© 2011 Giacalone and Associates LLC
Agenda
In this workshop we will:
• Assess your Playground Personality© and Who’s Who in the interview seat
• Use the “hiring formula for success”
• Catch the signals - listen to the words & watch
• Describe your Company’s culture – the truth!
• Practice reframing your current interview questions
©2011 Giacalone and Associates LLC
Meet The Corporate Nanny™
Think of an interview question(s) that
• Work for you? or
• Don’t work for you?
Let’s talk.
Let’s put them aside and see if we can rewrite them at the end of the workshop!
©2010 Giacalone and Associates LLC
Hiring Formula for Success
Apply the rule:
Technical Skills + Candidate’s Style + Match to Company Culture =
Successful Candidate
Assuming technical competence…now what?
©2011 Giacalone and Associates LLC
Break “The Golden Rule…”
“Treat others as you would have them treat you.”
AND, REPLACE IT WITH
“Communicate with others the way THEY would like to be communicated with, not how YOU like to be communicated with!!!”
©2011 Giacalone and Associates LLC
Being self-aware is key!
©2011 Giacalone and Associates LLC
What type of kid were you on the elementary school playground?
Let’s take a look…
How do you see yourself?
I:
1. Need to make sure everyone is ok2. Collaborate with everyone3. Need to build trust4. Appreciate communication5. Am loyal to my staff and company
©2010 Giacalone and Associates LLC
I:
1. Am seen and heard2. Am action-oriented3. Fun to be with4. Hate routine5. Like to be in the moment
I:
1. Value education, intellect and competence
2. Operate from my gut3. Am seen as the subject matter expert4. Like to offer my opinions5. Think I know it all
I:
1. Like to manage by scheduling2. Create and use timelines3. Am extremely dependable and reliable4. Am decisive5. Sometimes nitpick the issues
Introduction of Playground Personalities©
Peacemakers appreciate communication and collaboration. How do you spot a Peacemaker? If you are in a meeting, and a staff member’s eyes start to bulge when two other staff members are having a disagreement – that’s a clue!
©2011 Giacalone and Associates LLC
Revolutionaries hate routine and schedules and prefer to adapt to the moment at hand. If you are talking to a Revolutionary you’ll know it – because you’ll find yourself saying “Where did that come from?”
Steamrollers are smart, highly opinionated and can solve complex problems. You know you are working with a Steamroller when they take the opposing view point and keep the ideas floating at 30 feet instead of on the ground!
Organizers are highly structured and decisive. If a staff member comes to a meeting with charts, Excel spreadsheets, colored coded paper – make no mistake, you are working with an Organizer!
Let’s talk…
• What “pops” out for you?
• What are the upsides/downsides of each description?
• How can this relate to interviews?
©2011 Giacalone and Associates LLC
Who’s Who?
Apply the rule:
Application + Observation + Listening = Accurate Assessment of Who’s Who
©2011 Giacalone and Associates LLC
Who’s Who?
©2010 Giacalone and Associates LLC
The Peacemaker Needs to make sure
everyone is okay
The RevolutionaryHates routine and
prefers to act now and ask for forgiveness
later
The OrganizerLives by scheduling,
timelines & lists
The SteamrollerValues education,
intellect & competence
Who’s Who? – Watch Closely…
©2011 Giacalone and Associates LLC
The Peacemaker Polite; makes
definite eye contact
The RevolutionaryVivid responses;
may even tell a joke
The OrganizerProvides clear
examples; is exact
The SteamrollerComplex answers;
tells a story
Who’s Who? – Listen Up!
©2011 Giacalone and Associates LLC
The Peacemaker I feel…
The RevolutionaryI don’t like…
The OrganizerI think…
The SteamrollerI believe…
Who is sitting in the interview seat?
©2011 Giacalone and Associates LLC
The Peacemaker Affiliation
The RevolutionaryAction
The OrganizerStructure
The SteamrollerMeaning
Clues from Candidates’ Answers – Don’t Miss Them!
©2011 Giacalone and Associates LLC
Peacemakers - includes people and
makes it personal
Revolutionaries - makes it short, action-
oriented and to the point
Organizers -identifies points using
bullets and short phrases
Steamrollers - thinks big picture and
doesn’t ask many questions
Some Company Cultures…
• Performance mgt systems
• Management styles• Accessibility to
leadership• Decision making
processes• Entrepreneurial
spirit
• Degree of customer focus
• Innovation & creativity
• Speed to market• Level of risk taking • More????
©2011 Giacalone and Associates LLC
Recognizing Company Cultures
Spend the time observing your company’s behaviors, values and norms.
Reflect on the “what” & “how” questions: What is it like to work here?How do things get done here?
Acknowledge the company culture and it’s Playground Personality!
©2011 Giacalone and Associates LLC
Slogans - Let’s Practice
©2011 Giacalone and Associates LLCFedEx Kinko's Slogan
Knowing Who’s Who + Company Culture…now what?
Your Mission: Figure out if the candidate’s Playground Personality matches the company culture --- on your feet!
For example:
If you know your company is entrepreneurial and the candidate appears to be an Organizer – how can you reframe an interview question to get more from the candidate?
©2011 Giacalone and Associates LLC
Knowing Who’s Who + Company Culture…now what?
Your Mission: Figure out if the candidate’s Playground Personality matches the company culture --- on your feet!
For example:
If you know your company is routine and has a set pace, i.e., manufacturing and the candidate appears to be a Revolutionary – how can you reframe an interview question to get more from the candidate?
©2011 Giacalone and Associates LLC
Your Turn
Let’s talk about the interview questions that you want to rewrite…
Current question:
New question:
Let’s discuss!
©2011 Giacalone and Associates LLC
Ask The Corporate Nanny™
©2010 Giacalone and Associates LLC
Thank You & Good Luck!
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