Social Media
Excellent business tool or waste of time?
What is Social Media?
People having conversations
with friends, family, colleagues
Now we can have conversations online too!
We can now share our personal experiences
Do you know what people are saying?
Video time!
14% vs 78%
Marketing vs Recommendations
Social media a business tool
• The use of social media, as well as being a less expensive form of marketing, provides an easy way for customers to interact with the company
• We want to hear what our customers have to say
• Our customers feel connected and engaged with Proper Cloth
CIM on social media channels
Personal profile vs Business page
Twitter... Why!?!
• Lots of nonsense on Twitter
• When used well an extremely powerful tool
• Easy to find local customers
• What do people write about your product or service
Other marketing opportunities
• Business to Business
• Great way to keep in touch with colleagues, peers in industry
• Groups
• Get fast and accurate answers to your business related questions
Foursquare• Location based marketing
• Reward most loyal customer
• Great PR opportunity (lunch with Mayor?)
• Sponsor local Tweet ups
• Promote the branch to people in the area
• Great to combine with charity
• Surprise and "Wow" element
QR codes
• Business card
• Promotional material
• Add to advertising
• For sale signs
• Name tags at conference
• Surprise and "Wow" element
Thank you!
• Rene Looper - Tuminds social media training
• twitter.com/tuminds
• facebook.com/tuminds
• LinkedIn.com/renelooper
On behalf of CIM Scotland
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