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PAYMENT TRANSACTIONS
Product profile
HVB Direct B@nking
Product
Account service
Product uses
Account / securities account
management, product
purchase and information
Target group
Private and business
customers, from 14 years
of age
Costs
Free use
1 PRODUCT DETAILS
PRODUCT Account service online banking
GENERAL DESCRIPTION Account and securities account management, product sales, form downloads and contact oppor-
tunities via a secure internet connection
There are two ways of identifying customers with HVB Direct B@nking:
• With the mobileTAN procedure the customer receives confirmation of the order and the
mobileTAN by text message. The mobileTAN procedure requires prior registration from the cus-
tomer with a mobile phone number, and there are no limits to transaction amounts.
• With the iTAN procedure the customer approves an order with a TAN from his TAN list. For this
the bank notifies the customer of a sequence number of a TAN and the TAN series number. With
this procedure, payment transactions are limited to EUR 1,000.
SERVICES Support via online services
• By telephone at +49 (0)89 55877-2100
• Monday to Friday from 8 am to 9 pm, Saturdays and Sundays from 8 am to 4 pm
• By e-mail at [email protected]
2 PRODUCT USES
Account management and payment transactions
• Account overview and transaction activity over the last 750 days
• Domestic and international transfers
• Search function for IBAN and BIC, sortable list of recipients
• Search and filter functions for transactions (in respect to amount, purpose and date)
• Forward-dated transfers up to 90 days in advance (apart from international transfers)
• Set up, modify and cancel standing orders, overview of standing orders
• Direct debit returns
• Display of credit card activity and payments over the last 12 months
• Transfer of savings for sbSavings accounts up to EUR 2,000 per month and amounts designated for withdrawal
• Savings transfers for easy saving with contractual terms of > 3 years
• Downloading, archiving and printing of account statements either automatically or manually
• Text messaging services:
• Credit card movements in Germany and aborad as well as online
• Account services can be configured individually: account balance request, incoming payment, debits, account balance
below / above certain limit, account statement reminder
• To grant power of attorney
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HVB Direct B@nking – page 2 of 2
Transfers, new standing orders and changes to existing orders from EUR 1,000 require participation in the mobile TAN
procedure
Securities account management
• Buying and selling equities, certificates and warrants (trading on all German and 8 foreign stock markets: Amsterdam,
Brussels, Helsinki, Copenhagen, London, Paris, Vienna, Zurich (Virtex, SWX), depending on the security)
• Buying and selling of almost all licensed funds and exchange-traded funds in Germany
• Buying and selling bonds on all German stock markets
• Subscribing new issues where HypoVereinsbank is in a syndicate or is the issuer
• Note on best execution: Recommendation of a trading floor where the best possible result can be expected when imple-
menting the order
• Modifying and cancelling orders
• Setting stop-buy / stop-loss limits
• Securities account overview and order status
• Price notification by text message or e-mail
• Portfolio management with comprehensive evaluation and comparison functions
3 REQUIREMENTS
• Current account or sbSavings account at HypoVereinsbank
• PC or laptop with internet connection
• Mobile telephone for the mobileTAN procedure
• Registration with HVB Direct B@nking
• In any HypoVereinsbank branch or
• Order registration form at www.hvb.de, Log-in Direct B@nking
• Registration for mobileTAN procedure online at www.hvb.de, Log-in Direct B@nking
4 COSTS
• Using HVB Direct B@nking is free of charge.
• Text messaging services:
• Credit card movements in Germany from EUR 50.00 and all international and online movements: free of charge text
messages
• Credit card movements in Germany below EUR 50.00 and all account services 9 cents per text message
5 OTHER INFORMATION
Security
The bank will never contact customers by e-mail or telephone to ask for their personal identification and access data for
HVB Direct B@nking. More information on security: www.hvb.de/sicherheit
Introductory video on topic HVB Direct B@nking: follow the media centre link (Mediathek) at www.hvb.de
The limit for international bank transfers is EUR 2,500.00; this limit can, however, be increased by your personal relation-
ship manager.
Your HypoVereinsbank advisor will be happy to provide you with further information. As of 1 August 2014
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