Policies and Procedures Policies and Procedures 2013 U.S
Security Associates, Inc. All rights reserved. Unit 2 Policies and
Procedures Policies and Procedures 2013 U.S Security Associates,
Inc. All rights reserved.
Slide 2
Policies and Procedures Policies and Procedures 2013 U.S
Security Associates, Inc. All rights reserved. Security Officers
Guide Once employed, responsible for and subject to all rules
Breach of rules = disciplinary action
Slide 3
Policies and Procedures Policies and Procedures 2013 U.S
Security Associates, Inc. All rights reserved. What do you have to
do in order to be held responsible for the information in the
guide? Sign a sheet that you have read and understood the guide
Accept employment Take a test on it Memorize it
Slide 4
Policies and Procedures Policies and Procedures 2013 U.S
Security Associates, Inc. All rights reserved. Problem Resolution
Officers may file a complaint Follow chain of command Immediate
Supervisor Operations Supervisor/Manager Letter in writing:
Branch/Business Unit Manager
Slide 5
Policies and Procedures Policies and Procedures 2013 U.S
Security Associates, Inc. All rights reserved. True False If you
are dissatisfied with a work related issue, you should request a
meeting with your supervisor, rather than complaining to other
employees
Slide 6
Policies and Procedures Policies and Procedures 2013 U.S
Security Associates, Inc. All rights reserved. Absenteeism and
Tardiness Doctors release required to return to work Before
returning to work report to your supervisor Unacceptable behavior:
3 tardy arrivals or 2 unexcused absences in 60 days
Slide 7
Policies and Procedures Policies and Procedures 2013 U.S
Security Associates, Inc. All rights reserved. In 60 days, how many
unexcused absences are considered unacceptable conduct? A. 1 B. 2
C. 3 D. 4
Slide 8
Policies and Procedures Policies and Procedures 2013 U.S
Security Associates, Inc. All rights reserved. Unable to Work a
Scheduled Shift Notify your immediate supervisor at least 4 hours
prior to your shift Talk directly to your immediate supervisor
Slide 9
Policies and Procedures Policies and Procedures 2013 U.S
Security Associates, Inc. All rights reserved. In the event that
you can not make a scheduled shift you must talk directly with your
immediate supervisor. True False
Slide 10
Policies and Procedures Policies and Procedures 2013 U.S
Security Associates, Inc. All rights reserved. If you are going to
miss a scheduled shift due to an illness, when should you contact
your supervisor? 1 Hour Prior 2 Hours Prior 30 Minutes Prior 4
Hours Prior
Slide 11
Policies and Procedures Policies and Procedures 2013 U.S
Security Associates, Inc. All rights reserved. Officer injuries
result from Slips, Trips, and FallsVehicle AccidentsWorkplace
Violence Basic Officer Safety
Slide 12
Policies and Procedures Policies and Procedures 2013 U.S
Security Associates, Inc. All rights reserved. Basic Officer Safety
Stay alert at all times, look out for hazards Watch out for places
and situations where falls could occur Block off safety hazards,
keep others away Immediately inform your supervisor Always have a
flashlight Preventing Slips, Trips, and Falls:
Slide 13
Policies and Procedures Policies and Procedures 2013 U.S
Security Associates, Inc. All rights reserved. Cultivate Officer
Presence Cultivate good public relations skills Dont try and play
hero! Never enter a potential crime scene Be aware of potential
Active Shooter situations Basic Officer Safety Preventing Workplace
Violence/assaults:
Slide 14
Policies and Procedures Policies and Procedures 2013 U.S
Security Associates, Inc. All rights reserved. Basic Officer Safety
Preventing Accidents/Injuries from Vehicles: Perform a thorough
safety check each shift Be a safe driver! Stay alert!
Slide 15
Policies and Procedures Policies and Procedures 2013 U.S
Security Associates, Inc. All rights reserved. Basic Officer Safety
Other important tips: Your role is vital and important! Attend
safety meetings, take safety related training courses Enforce all
safety rules Wear any required safety equipment
Slide 16
Policies and Procedures Policies and Procedures 2013 U.S
Security Associates, Inc. All rights reserved. It is primarily the
clients responsibility, not ours to ensure the safety of their
employees, vendors, and visitors True False
Slide 17
Policies and Procedures Policies and Procedures 2013 U.S
Security Associates, Inc. All rights reserved. Reporting On the Job
Injures IImmediately advise your supervisor OObtain medical
attention CComplete necessary forms PProvide necessary
information
Slide 18
Policies and Procedures Policies and Procedures 2013 U.S
Security Associates, Inc. All rights reserved. Returning to Work
After an Injury Contact your supervisor prior to returning for duty
at least 5 days before return
Slide 19
Policies and Procedures Policies and Procedures 2013 U.S
Security Associates, Inc. All rights reserved. Post Information
Being punctual is key Sign in at scheduled time Report on and off
duty -Post Positive -Sign in sheet You cannot leave post without
authorization No unauthorized visitors Stay on post until properly
relieved
Slide 20
Policies and Procedures Policies and Procedures 2013 U.S
Security Associates, Inc. All rights reserved. Do not remain at
your place of work once you have been relieved Only stay if
requested to by supervisor or client representative Make note of
Person requesting your presence Reason why presence was requested
No hanging out or visiting posts off duty! Never contact the client
directly, follow the chain of command Post Information
Slide 21
Policies and Procedures Policies and Procedures 2013 U.S
Security Associates, Inc. All rights reserved. All officers are
required to report on and off duty by: Using Post Positive and/or
signing the sign in/out sheet at your post Calling your immediate
supervisor Simply showing up Writing it on your personal
calendar
Slide 22
Policies and Procedures Policies and Procedures 2013 U.S
Security Associates, Inc. All rights reserved. At the end of your
shift, do not leave your post until: Your relief officer is present
The clock states your shift is over You are ready to go None of the
above
Slide 23
Policies and Procedures Policies and Procedures 2013 U.S
Security Associates, Inc. All rights reserved. Uniforms
Slide 24
Policies and Procedures Policies and Procedures 2013 U.S
Security Associates, Inc. All rights reserved. Uniforms Black belt,
socks, and shoes Never wear uniform while off duty Upkeep of
uniform is your responsibility Uniforms must be returned
commercially laundered
Slide 25
Policies and Procedures Policies and Procedures 2013 U.S
Security Associates, Inc. All rights reserved. Officers are
required to report for duty in complete uniform and remain in
complete uniform while on clients property. True False
Slide 26
Policies and Procedures Policies and Procedures 2013 U.S
Security Associates, Inc. All rights reserved. QQ # 10-Cleaning and
upkeep of the uniform is not your responsibility True False
Slide 27
Policies and Procedures Policies and Procedures 2013 U.S
Security Associates, Inc. All rights reserved. End of Unit 2
Policies and Procedures End of Unit 2 Policies and Procedures
Policies and Procedures 2013 U.S Security Associates, Inc. All
rights reserved.