Queensland Government ICT Renewal industry update
Glenn Walker
ICT Renewal update
• ICT Action plan highlights
• Addressing industry feedback
• Outcomes of ICT sourcing improvements
• Progress to ITaaS
• ITaaS contract and commercial aspects
Recap - What you told us.
ProcurementInnovation
Business growth
So what have we done for you lately ?
• Better opportunities to grow the SME market • IP sharing• Private sector procurement pain point analysis• Pre-qualified vendors
– Strategy and planning services– Business change services– Program and project gated assurance services– Further categories are to be released
• Numerous market opportunities.
• Cleared the GITC backlog
What’s next on our radar
• ITaaS and ICT contestability roadmaps • Strategic procurement plans• Implementing the ICT Innovation Portal• Build an ITaaS contract framework and guidelines • Next round of sourcing improvements • Helping Queensland business grow with GITC
and industry qualification changes. • Better reuse of EME and industry engagement
outcomes across the sector
The ITaaS journey – where we are at
• Strategy
• Policy
• ITaaS decision framework
• ITaaS ‘build a contract’
• Procurement vehicles– EC&C– IaaS – SAM
Whole-of-government ICT sourcing review
Key findings •Agencies and the ICT industry share the same pain in delivering greater customer value
– Time and Cost– Central strategic ICT decision making should be more
agile and integrated– A lack of flexible, scalable models for procurement – Degree of variability in process – The gap between ICT-as-a-Service vision and legacy
ICT procurement process reality
Whole-of-government ICT sourcing review
Top 6 recommendations•Implement short term reform actions as a priority•Redefine our strategic ICT procurement•Modify ITaaS procurement agenda•Ensure there is greater consistency in ICT procurement policy across agencies•Continue to develop a scalable/flexible risk, liability and contract management framework•Targeted re-investment in ICT procurement people
Future of ITaaS Contracts
• Module 10a is filling a short term requirement but will inform the medium term outcome.
• The existing module 10 – Managed Service, will become –as-a-service.
• Supporting the as-a-service module will be two key artefacts.
• Provide all the advice required to develop fit for purpose as-a-service arrangements.
• Ensure the State meets its obligations
• Ensure terms and conditions are workable for the varying types of ITaaS arrangements.
• Industry will be widely consulted.
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