Pilots and Partnerships: University Academic Computing (IS&T)
and University Libraries
Chris Freeland Senior Director, University Academic Computing
Chris Huels Manager, Student Technology Services
Twitter: @chrisfreeland
Purpose of session Overview of my background in & around libraries Describe new role in IS&T and initiatives Review the recent STS Help Desk pilot in Olin Library
(Explain why you’ve seen me in suite 314)
Library as community center Library as social space
Field trips Reading programs Not just materials for loan
Library as service provider Air conditioning in 1970s Wifi/labs in 2010s
Background M.S., Biological Sciences
Eastern Illinois University, 1997 B.S., Environmental Biology
Eastern Illinois University, 1996
Circulation staff, Booth Library
Director, Center for Biodiversity Informatics Missouri Botanical Garden, 2007 – 2012
Technical Director Biodiversity Heritage Library, 2007 – 2012
Center for Biodiversity Informatics Mission: Provide innovative technology solutions to the global community of life science scholars in order to collect, mobilize, integrate, and repatriate data about the world’s biodiversity.
Funding
All expenses funded through the support of private foundations and US federal agencies, including:
Cornerstone Projects
Tropicos Botanical data
from collecting expeditions
Biodiversity Heritage Library Published Literature 1400s – 2010s
Tropicos manages: Gerrit Davidse People
Specimens
Names
References
Loca8ons
Images
Davidse 19490 27 Nov 1981
Rhipidocladum sibilans Davidse, Judz. & L.G. Clark (Poaceae)
Venezuela, Anzoategui 10°01'N 064°13'W -‐ 10°02'N 064°17'W (10.0166600, -‐64.2166600) Distrito Libertad: Road from El Vigia to Buenos Aires, 8-‐15 airline km ENE of Bergantán. Mountain savanna (Trachypogon, Byrsonima, Curatella) interdigitaMng with deciduous forest in the drainages.
Angel C. González
• SQL Server backend • C# .NET web & client • Multiple APIs • Integration with ESRI ArcGIS
Biodiversity Heritage Library (BHL) Consortium of world’s leading natural history
libraries, founded in 2007 Goal of digitizing public domain biodiversity
literature, and in-copyright materials where negotiable Pre-1923 in US, other dates internationally
Built to provide page-level access & deep linking Text mining, data mining, semantic markup
Open scholarship, open data
http://www.biodiversitylibrary.org
MARC MARCXML PDF OCR JPG
>100,000 books, > 39 million pages, > 70TB data
Original Description
Memoir of a Tour to Northern Mexico: connected with Col. Doniphan's Expedition in 1846 and 1847 107. 1848.
Using scientific namefinding algorithms: - TaxonFinder by uBio.org - NetiNeti by Marine Biological Laboratory Have identified more than 100 million scientific names within 40 million scanned pages.
Impact of Tropicos + BHL for scientists:
Single-click access to library resources & scientific data
“I arrived back at work from holidays today to be greeted by Michael, an [sic] colleague researching wasps. He was excited that he had discovered in the Biodiversity Heritage Library a copy of an obscure 1860s book:
Saussure, H. de & Sichel, J. (1864). Catalogue des espèces de l'ancien genre Scolia, contenant les diagnoses, les descriptions et la synonymie des espèces, avec des remarques explicatives er critiques. Genève & Paris : Henri Georg & V. Masson et Fils pp. 1–350
This book was not in our library, probably not in Australia, and almost impossible to get hold of without travelling to the northern hemisphere. Thanks to the BHL for their work in providing access to works of importance. Michael is now able to use detailed content of this book in his work.”
-John Tann, Australian Museum
http://www.biodiversitylibrary.org/bibliography/9323
Thinking about change
New role: Sr. Director, University Academic Computing, Information Services & Technology
IS&T worked with other campus leaders to define a need for enhanced organization around administrative and academic computing: Efficiencies in the way WUSTL staff use systems Modernization of systems to benefit students
Why on tech side? Connections to existing infrastructure and
development teams
WUSTL Information Services & Technology University
Administrative & Academic
Computing
Network Services
Customer Services &
Shared Technologies
IS&T Administration
University Academic Computing
Telecom Services Media Services
Incident Response Technologies
Denise Hirschbeck
Application Development
Computing Operations & Infrastructure
Network Engineering &
Operations
Communications Infrastructure
Network Security
Workstation support
Training
QA
SW Licensing
Shared Solutions
People Care
Financial Care
Craig Hager Rick Tyler Marsha Koch
Data Warehouse/ Info Analytics
IS&T University Academic Computing
Undergraduate Admissions
Student Information
Systems
Student Technology
Services
New Initiatives Blackboard & Blackboard Mobile Portfolio pilot & launch Degree audit integration Data analytics, data warehousing
Pulling together data from across the University, make available for reporting & analytics
SU involvement SyllabiCentral iTunes U
Mobile computing Circ app for iOS (Android in dev) WUSTL Courses app in iOS and Android
Making systems more student-friendly
(mobile)
Collaborating with students to solve tech problems
Circ app
Help Desk Pilot Chris Huels Manager, STS
Decide the need for STS support services on the Danforth Campus.
Determine if Non-South Forty students need basic STS services.
Examine if STS student staff could support this service long term.
Determine technical collaboration between STS and Library.
STS Student Staff
Library Staff
Customer
0
1
2
3
4
5
6
7
8
9
Tickets Recorded
Wireless - 6 Printing - 8 Email - 4 Other - 8
22
4
Students Helped
Non-South 40 South 40
Twenty-two not living on the S40, and four S40 students were assisted
• Develop communication strategy
• Scope of service
• Clarify lines of responsibility
• STS student staff felt comfortable and still part of the STS “TEAM” while working there
• Library staff was able to refer technical questions to the STS desk
• Students that received service were very satisfied
Questions? Chris Freeland Senior Director, University Academic Computing Washington University in St. Louis
Chris Huels Manager, Student Technology Services Washington University in St. Louis
Email: [email protected]
Twitter: @chrisfreeland
Blog / info: chrisfreeland.com
Email: [email protected]
Top Related