CONTACT CENTER KPO BPO TECHNICAL SUPPORT SOCIAL MEDIA SOFTWARE SERVICES
A n O v e r v i e w
The Company
Member of GTEC
Accreditations
Corporate Member of (IACC) Corporate Member of STPI
Member of NASSCOM
• E-Commerce
• Retail
• Healthcare
• Telecom
• Software
• Dairy & Farming
• Pharmaceuticals
• Logistics
Our Industry Focus
Our Serv ices
Voice Support
Inbound services
Outbound services
Email/Chat Support
Social Media Support
Contact Centre
IP Camera Support
Hardware Technical Support
Software Technical Support
Support
Technical Support
Business Process Outsourcing
Data Entry
Accounting
Data Management
Order Processing
Knowledge Process Outsourcing
Order Management
Configuration Management
Process Consulting
Social Media Marketing
Online Branding
Social Media Analysis
Platform Management
Web Development and Design
Software Development
iPhone Application Development
Quality Analysis and Testing
Software Services
Inf rast ructure & Technology
Two Tier Power Back Up System offering 100% Uptime
High Speed Internet Leased Line with Twin Back Up Connection
Cutting Edge Firewall Protected Network Domain
State of the Art Telephony System
Phykon
Latest Monitoring and Reporting Software
Satellite offices in multiple locations for redundancy and
immediate expansion
Priority in space allocation in Technopark and other spaces in
the purview of the State Government
Phykon
Technology features
Operates 24/7
Communication
State-of-the-Art Telephony
Asterisk Servers
Blended Architecture for Inbound and
Outbound Calls
Smart Predictive Dialing
Geographically Diverse DID(Direct
Inward Dialing) numbers
Remote monitoring and Extensions
Remote Barging
Call Queuing
Customizable Interactive Voice
Response Systems
Smart Call Monitoring and Quality
Control
Customized Voice Mail Boxes
Security
Restricted Program and Network
Access
State-of-the-Art Network Security
Systems
Cutting Edge Firewalled Domain
Control Systems
Scalable Theft Prevention System- 3
Levels of Network Security
Top of the line and Updated
Antivirus and Anti-malware Software
RFID Key Card Entry
Gadget Free Zone (Phones, PDAs,
USBs, CDs)
24/7 Surveillance
24/7 Security Personnel
One of the Largest IT Parks in Asia
Spread over 300 Acres
Over 4,000,000 Sq.Ft
30,000 IT Professionals
Own Internal Power Distribution System
24x7x365 Guaranteed Power Supply
Proximity to the City and Airport
Location: Technopark
Human Resources
Human resource pool
Trivandrum
The Capital of The Most Literate State in India
Over 20 Higher Education Technical Institutions
More than 15 Arts and Science Colleges
Creates over 50000 Graduates Annually
One of the Highest Percentage of English Using Population
in India
Contact
Prathish Vijay
CEO
Phone: +91 9947769452
L-11, Thejaswini, Technopark, Trivandrum 695081
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