Don’t Be RudePhone Lessons for Teens
Phone Lessons
Talking on the phone is an important skill. Click a button to learn more.
1Making a call
2Getting a call
Say goodbye and end the phone call.
Making a Call
END
Say hello and tell the person you call your first name.GREET
Be sure to speak loud enough to be heard. SPEAK
“See you later. Bye.”
Making a Call
END
“Hello, this is Trey.”GREET
“Can you hear me?” SPEAK
Making a Call
TEST YOUR SKILLSClick on the statement that demonstrates how you greet a caller.
“Hi Mom, it’s Trey.”
“Hey!”
“Come pick me up from school.”
Making a Call
TEST YOUR SKILLSClick on the statement that demonstrates how you greet a caller.
That’s not right. Always tell the caller who you are.
“Hey!”
Try Again
Making a Call
TEST YOUR SKILLSClick on the statement that demonstrates how you greet a caller.
That’s not it. Never start talking without greeting the caller.
“Come pick me up from school.”
Try Again
Making a Call
TEST YOUR SKILLSClick on the statement that demonstrates how you greet a caller.
Good job! Greet the caller and introduce yourself.
“Hi Mom, it’s Trey.”
Continue
Say goodbye and end the phone call.
Getting a Call
END
Say hello to the caller.GREET
Answer the caller. Be sure you are heard. SPEAK
“Love you. Bye.”
Getting a Call
END
“Hi Mom. How are you?”GREET
“Yes, I finished the dishes.” SPEAK
Making a Call
TEST YOUR SKILLSClick on the response that demonstrates how you might answer
the question: “What do you want for dinner?”
“...”
“Mom, can I play the XBOX?”
“I’d like to eat spaghetti.”
Making a Call
TEST YOUR SKILLSClick on the statement that demonstrates how you greet a caller.
That’s not right. Always respond to a caller’s question.
“…”
Try Again
Making a Call
TEST YOUR SKILLSClick on the statement that demonstrates how you greet a caller.
That’s not it. Don’t ignore the caller to ask your own question.
“Mom, can I play the XBOX?”
Try Again
Making a Call
TEST YOUR SKILLSClick on the statement that demonstrates how you greet a caller.
Good job! Answer the caller clearly to be heard.
“I’d like to eat spaghetti.”
Continue
Phone Lessons
CONGRATS!
You’ve finished your lessons. Use these skills during your next call.
END
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