Performance management - performance feedback models & counselling
performance feedback models & counselling
Presented byAbigail G 11Sejal G 12
Bitici,Carrie &McDevitt in 1997: Performance Management as a process by which the company manages its performance in line with its corporate and functional strategies and objectives.
DEFINITION
Performance FeedbackMeaning :Based on facts
Describe & no Judgments
Ongoing process
Performance expected and performance exhibited.
PERFORMANCE FEEDBACK MODELSJOHARI WINDOW
360 DEGREE FEEDBACK
JOHARI WINDOWDeveloped by psychologists Joseph Luft and Harry Ingham The model is used as a tool to foster self-awarenessIt describes how humans interact, including the process of giving and receiving feedback.JOHARI WINDOWJOHARI WINDOWReceiving feedback enlarges the Open quadrant by reducing our blind spot.
The receiver of the feedback learns things about themselves of which they were previously unaware
It is possible to increase the Open pane and reduce the Hidden pane through self disclosure.
Sharing something of ourselves, previously unknown to the student, may assist in the development of trust
360 Degree Feedback
COUNSELLINGDEFINITION: Willam R. Tracy defines Performance counselling is a manager initiated strategy for improving employee's performance
AIMS OF COUNSELLINGEncourage to accept responsibility for own performance
Realizing potential
Increase personal & inter personal effectiveness
Assisting in analyzing their interpersonal competency
Encourage in setting goals
STAGES OF COUNSELLINGDeveloping Rapport between Manager & EmployeeExploring Information about Performance Defining Future GoalDrawing Action Plans Listen with intelligence & understandingAvoid being judgmentalDefine the problemChange the perspectiveStay alert & flexibleObserve behaviorConclude the meetingAPPROACH TO COUNSELLINGPerformance Management -Michael Armstrong & Baron
Human resources Management Dr. Anjali Kalse & Mrinali
Performance Management Prem Chadha
Coaching for Innovation:Tools and Techniques for Encouraging New Ideas in the Workplace
Websites http://hrcouncil.ca/hr-toolkit/keeping-people-performance-management.cfmBIBLOGRAPHY
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