PAC – a CXP Group Company Company overview
© PAC 2016
© PAC
CXP Group
• The European independent research and advisory firm in the field of software and IT services with a unique 360° approach encompassing product, service, usage and market assessments
• A key player in digital transformation for both business users and vendors • Teams of customer experience professionals providing business users and
vendors with informed analysis and advice that help them take the right business decisions.
• A referral partner for IT departments and business lines in large and medium-sized companies and recognized as a major influencer by software and IT providers.
PAC – a CXP Group Company – Company overview 2 2016
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CXP Group in a nutshell
PAC – a CXP Group Company – Company overview 3 2016
(1) BI survey, PAC & le CXP surveys – (2) PAC SITSI® and le CXP Global Offer users
(1)
(2)
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A strong European footprint
PAC – a CXP Group Company – Company overview 4 2016
17 offices in 8 countries
Berlin
Bucharest
Hamburg
Munich
Würzburg
ViennaParis
London
Zurich
Madrid
Rabat
NewDelhiSanFrancisco
17 offices in 8 countries
© PAC
Consulting
Marketing services
IT services suppliers
Enterprise software vendors
Business users
Apps & infra services cloud, cyber security,
digital enterprise & IoT
BI, data management (analytics, MDM),
big data
ERP, HRIS, BPM,
CRM, ECM, IT management
Research
3 business units
3 types of customers
3 types of services
Digital Business Services
Business Intelligence & Data
Management
Enterprise Applications & Processes
delivering expertise and
advice via
to
3 practices, one common model
PAC – a CXP Group Company – Company overview 5 2016
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140 seasoned professionals
Source: CXP Group competencies
TOP 10 fields of expertise
PAC – a CXP Group Company – Company overview 6 2016
BI, Data Management, Data
Integration, Big Data
Application & Infrastructure
Services
Digital Transformation
Mobility
Social Collaboration
SAP & BAS related services
Cloud computing,
SaaS
Cloud Services
Technical IT/ Embedded
Systems, M2M, IoT
Expert
Knowledgeable
34 43 27 27
23
19 32 16 9
12
20 19 19 17
5 12 8 7
Enterprise processes: ECM, BPM, CRM, ERP, HR, PLM, logictics
29
17
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Decision making helper
Every year the group supports more than 1,200 large and medium-sized end-user organizations in their sourcing decisions and optimization of software solutions with a wide range of research products (benchmarking, vendor assessments, market trends) and consultancy services (IT system audit, project mgmt support, vendor selection)
CXP Group accompanies 300+ software and IT services suppliers every year with market research products, strategic analysis, sales support & marketing services.
PAC – a CXP Group Company – Company overview I 7
CXP Group supports the decision process of its customers thanks to its assessment capabilities of global and local IT markets, products & technologies, services and their business usages
2016
© PAC
PAC – a CXP Group Company
• Pierre Audoin Consultants (PAC) is a research & consulting firm, specialized on the software and ICT services (SITS) industry.
• As of June 2014 PAC is part of the ‘CXP Group’, the leading European research and advisory firm in the field of software and IT services – formed by Le CXP, BARC and Pierre Audoin Consultants (PAC).
• PAC combines detailed knowledge of the local ICT markets in 30+ countries around the globe, with a strong European heritage.
• Thanks to its independent CxO Research Panel, user-specific surveys and F2F meetings, PAC is in constant contact and dialog with more than 3,000 European ICT users.
• PAC’s SITSI® market research platform has a strong base of more than 8,500 users and 100,000+ downloads per year, contributing to 35 percent of our revenue.
• Our unique consultancy approach, with more than 300 projects conducted in 2015, is based on profound market knowledge, strong expertise and proven methodologies.
PAC – a CXP Group Company – Company overview 8 2016
Pierre Audoin Consultants (PAC) was founded by Pierre Audoin in Paris in 1976. Paris 1976 Munich 1992 Bucharest 1999 New York 2000 London 2002 São Paulo 2009 Berlin (Berlecon acquisition) 2011 New Delhi 2011
Our subsidiaries and their openings:
Market expertise for more than 35 years
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Vision. Strategy. Results.
PAC – a CXP Group Company – Company overview 9 2016
With its unique expertise in the software and IT services markets,
PAC is the partner of reference for an evolving ICT industry.
Our Vision The dynamics of technology involve a rapid and irreversible evolution of the information technology industry towards a world of services. This ubiquitous trend is pushing all the players to rethink their business models and to revolutionize their client relationships.
Our Mission From strategy to execution, PAC delivers focused and objective responses to the growth challenges of information and communication technology (ICT) players. PAC helps ICT vendors to optimize their strategies by providing quantitative and qualitative market analysis as well as operational and strategic consulting. We advise CIOs and financial investors in evaluating ICT vendors and solutions and support their investment decisions. Public institutions and organizations also rely on our key analyses to develop and shape their ICT policies.
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Our fundamentals
PAC – a CXP Group Company – Company overview 10 2016
PAC analysts and consultants look beyond the hype to identify and enhance your strategic vision through our:
Foresight Thinking one step beyond the current market situation, current technologies and your actual needs; preparing you for the future, enabling you to meet the real challenges proactively.
Empathy
Being open, sensitive and straight with you; understanding and respecting your
needs, wishes and specific situation.
Orientation on Results Our activities yield concrete results. There is no information, no project detached from the daily operational business.
Industry Expertise
A deep understanding of the key business success factors and market
dynamics within your industries, which we leverage to develop a strategic
roadmap.
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PAC’s portfolio framework
PAC – a CXP Group Company – Company overview 11 2016
CORPORATE PLANNING
MERGERS & ACQUISITIONS
PORTFOLIO MANAGEMENT
MARKETING & COMMUNICATION
BUSINESS PARTNER SERVICES
SALES SUPPORT SERVICES
ICT MARKET KPIS & BENCHMARKING
CUSTOMIZED MARKET ANALYSIS & CONSULTING
MARKET ANALYSIS
VENDOR ANALYSIS
CONSULTING & SERVICES The PAC service catalog
SITSI® RESEARCH PLATFORM The centralized knowledge pool of all PAC standard analyses
SUBSCRIPTIONS ON DEMAND
ANALYST ACCESS OUTTASKING PROJECTS
For the Management
For Market
Intelligence
For Marketing & Sales
For IT Sourcing
For the ICT Industry
For Public Institutions
For Financial Institutions &
Investors
For ICT Users
BY GEOGRAPHY BY INDUSTRY SECTOR BY SOFTWARE & IT SERVICES BY HORIZONTAL TOPIC
STRATEGY DEFINITION STRATEGY IMPLEMENTATION OPERATIONAL EXECUTION
Strategy Definition
Scenario Planning
Business Planning
M&A Support
M&A Preparation
Portfolio Activation
Portfolio Redesign
Marketing Positioning Speaker Engagements Influencing
Communication Services
Partner Ecosystem Management
Sourcing Advisory
Creating & Expanding a Partner Ecosystem
Market Perception Analysis
Portfolio Analysis
Analysis of Customer Attractiveness
Deal Support
Sales Battle Cards & Share of Wallet Analysis
Market Sizing & Market Attractiveness Index (MAI)
Price Model Assessment & Rates Analysis
SITSI® Extensions
Consulting, Analysis & Evaluation
Market InBriefs & Research Notes
Market Figures Market Views & Market Insights
Deal Tracker
Vendor Positioning
Rankings PAC RADAR Vendor Profiles
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Solutions for your development
PAC – a CXP Group Company – Company overview 12 2016
CORPORATE PLANNING
MERGERS & ACQUISITIONS
PORTFOLIO MANAGEMENT
MARKETING & COMMUNICATION
BUSINESS PARTNER SERVICES
SALES SUPPORT SERVICES
ICT MARKET KPIS & BENCHMARKING
CUSTOMIZED MARKET ANALYSIS & CONSULTING
CONSULTING & SERVICES The PAC service catalogue
ANALYST ACCESS OUTTASKING PROJECTS
Strategy Definition
Scenario Planning
Business Planning
M&A Support
M&A Preparation
Portfolio Activation
Portfolio Redesign
Marketing Positioning
Speaker Engagements
Influencing Communication Services
Partner Ecosystem Management
Sourcing Advisory
Creating & Expanding a Partner Ecosystem
Market Perception Analysis
Portfolio Analysis
STRATEGY DEFINITION STRATEGY IMPLEMENTATION OPERATIONAL EXECUTION
For$the$Management$
For Market
Intelligence
For Marketing & Sales
For IT Sourcing
For the ICT Industry
For Public Institutions
For Financial Institutions &
Investors
For ICT Users
Analysis of Customer Attractiveness
Deal Support
Sales Battle Cards & Share of Wallet Analysis
Market Sizing & Market Attractiveness Index (MAI)
Price Model Assessment & Rates Analysis
SITSI® Extensions
Consulting, Analysis & Evaluation
BY GEOGRAPHY BY INDUSTRY SECTOR BY SOFTWARE & IT SERVICES BY HORIZONTAL TOPIC
© PAC
SITSI® market research
Covering all key countries and regions, SITSI® market research provides comprehensive information both on the software and ICT services markets and on the relevant ICT vendors and service providers.
PAC – a CXP Group Company – Company overview 13 2016
STRATEGY DEFINITION STRATEGY IMPLEMENTATION OPERATIONAL EXECUTION
For the Management
For Market
Intelligence
For Marketing & Sales
For IT Sourcing
For the ICT Industry
For Public
Institutions
For Financial
Institutions & Investors
For ICT Users
MARKET ANALYSIS
VENDOR ANALYSIS
SITSI® RESEARCH PLATFORM The centralized knowledge pool of all PAC standard analyses
SUBSCRIPTIONS ON DEMAND
Market InBriefs
Market Figures & Contract Database
Market Views & Market Insights
Research Notes
Vendor Positioning
Rankings PAC RADAR Vendor Profiles
BY GEOGRAPHY BY INDUSTRY SECTOR BY SOFTWARE & IT SERVICES BY HORIZONTAL TOPIC
© PAC
PAC’s media impact
PAC – a CXP Group Company – Company overview 14 2016
Quoted 1,000+ times in the worldwide press per year. Steadily present in various publications, from global news agencies, IT print and online magazines to local media. Blog news and newsletters reaching out to 10,000+ subscribers worldwide per month.
PAC in specific vertical media
PAC in the IT media PAC in the Economic media
Our experience and up-to-date analysis and forecasts give us a unique and leading voice in the media and among ICT players. Watch out for our studies, releases and expert talks through our various communication channels!
12+ expert webinars in English, French and German organized every year.
70,000+ visitors of our worldwide platform, 3,000+ followers of our social networks (LinkedIn, Twitter, Viadeo, XING)
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Long-term collaboration with European ICT user organizations & public bodies
PAC – a CXP Group Company – Company overview 15 2016
Speaker engagements
Roundtables and advisory service
PAC publications & joint publications
Research projects
Support of economic development schemes
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Our customers (partial list)
16 2016
• Accenture • Altran • Amazon WS • Atos • BearingPoint • Capgemini • Cognizant • CSC • CGI • Damovo • Dell • Deloitte • Dimension Data • Fujitsu • HPE • IBM • Infosys • Tech Mahindra • NTT Data • Sopra Steria • Tata (TCS) • T-Systems • Unisys • Wincor Nixdorf • Wipro
and many more
ICT services companies
• CA • Cegid • Comarch • Infor • Microsoft • Oracle • PSI • Sage • Salesforce.com • SAP • SAS Institute
and many more
Software companies
All large management consultancies belong to PAC’s customers.
Management consultancies
• Alcatel Lucent • Avaya • Belgacom • British Telecom • Cisco • Deutsche Telekom • France Telecom – Orange • Swisscom
and many more
Telecom providers
Leading European banks and financial institutions rely on our analysis and recommendations.
Financial institutions
ICT buyer companies • Airbus • Arcelor • Astra Zeneca • Bayer • Deutsche Bahn • Deutsche Börse • Deutsche Post • EDF • Europcar • FACOM Stanley Works • Generali • McDonald's • Michelin • Northrop Grumman • RATP • Rhodia Services • Sanofi • Securitas • Siemens • Société Générale • Tchibo • TOTAL • Volkswagen
and many more
Public institutions
• AFDEL (France) • BASDA (UK) • BITKOM (Germany) • BMWi (Germany) • BMBF (Germany) • EU Commission • European and national software
associations (ESA) • Ministry of Finance France
and many more
8 of the top 20 worldwide telecom providers
ICT buyer companies from 9 industry sectors
Major ministries in Europe 5 of the top banks worldwide
Major consultancies
8 of the top 10 worldwide 19 of the top 30 worldwide software and IT services
suppliers
PAC – a CXP Group Company – Company overview
© PAC
@
Want to do more with PAC? Social media
• PAC inform newsletters: register at www.pac-online.com
• Email alerts and webinars: register at www.pac-online.com
• PAC Blog: visit www.pac-online.com/blog
• PAC on Twitter: @PAC_Consultants, @PAC_DE, @PAC_FR
• PAC on LinkedIn: visit www.linkedin.com/company/41081
PAC – a CXP Group Company – Company overview 17 2016
All our customers are welcome to actively participate in our social media discussions by providing their comments and
points of view to our analysts’ opinions!
© PAC
Contact
Founded in 1976, Pierre Audoin Consultants (PAC) is part of CXP Group, the leading independent European research and consulting firm for the software, IT services and digital transformation industry. CXP Group offers its customers comprehensive support services for the evaluation, selection and optimization of their software solutions and for the evaluation and selection of IT services providers, and accompanies them in optimizing their sourcing and investment strategies. As such, CXP Group supports ICT decision makers in their digital transformation journey. Further, CXP Group assists software and IT services providers in optimizing their strategies and go-to-market approaches with quantitative and qualitative analyses as well as consulting services. Public organizations and institutions equally base the development of their IT policies on our reports. Capitalizing on 40 years of experience, based in 8 countries (with 17 offices worldwide) and with 140 employees, CXP Group provides its expertise every year to more than 1,500 ICT decision makers and the operational divisions of large enterprises as well as mid-market companies and their providers. CXP Group consists of three branches: Le CXP, BARC (Business Application Research Center) and Pierre Audoin Consultants (PAC). For more information please visit: www.pac-online.com PAC’s latest news: www.pac-online.com/blog Follow us on Twitter: @PAC_Consultants
Stephan Kaiser Senior Vice President T: +49 89 23 23 68 32 M: +49 179 145 28 86 [email protected]
2016
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