- 1. DDA RECOVERY PLUS THE TOOL TO HELP YOU INCREASE YOUR
Non-Interest Income
2. What some of Mikes Banks are saying
- We have reordered the system 2 times already in the past 3
years and are receiving a ROI of $6.18 to $1.00. Not bad
considering this is found money that is usually written off at 60
days and placed into ChexSystems
- Lance McDougal VPO/Western National Bank Odessa
- It has been my pleasure to work with Transworld Systems Inc.,
as our collection agent for bad debts on checking accounts since
1991
- Leonard Lidiak Chairman Emeritus/State National Bank Texas
- We have been a client of TSI for 15 years. The best part of TSI
is the personal service that you provide for us. TSI has been our
most valuable source of collecting on our DDA accounts in the past
and we plan on having much success in the future
- Sandra Milles OD Coordinator/First Federal Bank Roswell
3. What some of Mikes Banks are saying
- Since we joined, the bank has collected on overdrawn accounts
that would have been losses. We highly recommend the program to
other banks for their overdraft losses
- Ginger Myska EVP/Inter National Bank McAllen
- I have worked with Mike since 1988. Working with Mike and
Transworld since that time has seen many changes. The collection
process has evolved from rolling paper forms into a typewriter and
splitting the carbon forms for processing to the simple act of
inputting information directly to your system to start the
collection process.
- Diana Rivas Support Services Manager/Citizens Bank of Las
Cruces
- We find the system very user friendly. Overdrafts and closures
are submitted through the TSI website. Our staff is able to update
submitted accounts, as well as review accounts & reports at our
convenience, without phone calls and/ or emails to review current
information
- - Catherine Barton Account Manager/Alamogordo FSB
4. A few Banks/CUs that work with TSIState National Bank Texas
Cummins-Allison Corp Citizens Bank Las Cruces NBSC Deposit
Processing Greater El Paso CU Arvest Bank Happy State Bank First
Light FCU The Bank & TrustCapitol Bank Century Bank FSB 1
stNational Bank Bank United First Nat Bank Edinburg Eden State Bank
Lubbock National Bank National Penn Bank United Community Bank
Western National Bank Odessa First Charter Bank People Bank First
State Bank of TexasWashington Federal Frontier National Bank Union
Bank & Trust Inter National Bank First United BankRobert Lee
State Bank Sundown State Bank Hereford State Bank Community First
Albuquerque 5. PROBLEM with Compliance Software /Internal
Letters/Calls Phase I:IN-HOUSE COLLECTION FOR 30-45 Days Day 71
stLetter After Daily Or Weekly Report Day 14 2 ndLetter Day 21 3rd
Letter Day 30 4th Letter Close Acct Day 45 AccountSent To
ChexSystems Phase II:PERCENTAGE AGENCY or ChexSystems % Average
Rate of Recovery = 5% to 10% Average Fee = 40-50% True Cost of
Collections = 90 to 95% or more in lost fees 6. SOLUTION is
Progressive 3 Phase Approach Phase I: In House Phase II: Transworld
Systems Phase III:Verbal Demands and/or Legal Action The TSI system
has a DDA report used by banks to eliminate double work placing
accounts in ChexSuystems!!! 25% to 60% Recovery Rate TSI 5 thand
Final Contact 4 thTSI Contact 3 rdTSI Contact 2 ndTSI Contact Pre
or Post Demand Day85 Day 75 Day 65 Day 55 Day 45 80% to 95%
Collected Letter 1 Letter 2 Letter 3 30-45 days closed ChexSystems
Day 0-30-45 Optimize in-house procedures
7. Start Early - Recover More 8. 24/7 Real Time Reporting
- Client controls all starts and stops
- Ability to access, update, and manage accounts online
- Real-time, web-based account reporting
- 24/7 access to account information
9. Upload hundreds of accounts to ChexSystems usinge-funds
- Kill 2 birds with one stone! After the ODs are uploaded to
Transworld Systems for collection, our OCP will create a report for
you that can then be sent to ChexSystems using eFunds Online. Banks
can send hundreds/thousands of accounts to TSI and ChexSystems in
minutes.(Important to note that banks may need to activate a portal
on efunds that allows them to email reports vs. keying accounts in
using efunds one by one. The activation of this portal is free to
banks already set up on efunds)
10. Debtor Contact Map Local Presence 11. Recovery Plus
Overdraft Demands
- To see a copy of the DDA Recovery Plus Demands contact your
rep
12. Why Do GreenFlag Demands Work vs. Internal Letters or
Traditional Agencies?
- TSI address is from closest contact office to debtor, which is
zip code activated. Local or Regional contact vs. a call from
another state!
- TSI has no company name only PO Box on envelope which makes it
hard to recognize. Gets opened! Most company statements or letters
have company name on them.
- TSI demands change size every 10 days. Most internal statements
or letters go out every 30 days in same envelope.
- TSI demands get through to 95% or more off all accounts on
average vs. telephonic internal or external attempts. Studys show
that 70%+ of all consumers screen calls with caller id, call block,
answering machines.
- TSI return payment envelope & tear off voucher 1st, 3 rd ,
& 5 thdemands. The only thing we dont do is lick the stamp for
them! Its like a utility bill that makes it a priority over a
statement from a client.
- FDCPA Disclaimer on the bottom of the 1 stdemand for payment.
All agencies in the US have to send out but they dont have to tell
you so they get a % for a letter!
13. Sample Status Report