Volunteer Orientation
Volunteer Orientation
Course Summary
• What is the Open Door Health Clinic?Mission VisionOrganization Chart Our Patients
• What does it mean to be a Volunteer?Opportunities ResponsibilitiesTraining Professionalism
• The ClinicPatient Flow Locations
MISSIONTo provide basic medical care for
low income people without insurance
or readily accessible healthcare through the professional
operation of a volunteer free
community health clinic.
VISIONTo fill the gap in healthcare resources for those who are currently underserved. Since its inception, Open Door has
been devoted to helping others so they can in turn
positively participate in the community.
Board ofDirectors
Staff
Non-Medical Volunteers
Volunteer Medical
ProfessionalsDonors
Our Patients
• Undocumented immigrants• People without insurance• People with insurance but…• Copay is un-payable• Insurance is for ER or catastrophic coverage only• No local provider (students, transients, etc)
Opportunities
• Clinic Experience• Hours
• Provider Shadow(available after 1 month or 3-4 clinics)
• Letter of Reference(available after 4 months of at least 2 clinics per month)
• Triage• Filing & Intake
Volunteer Responsibilities
• Online Training• Professionalism
In speech and in dress
• Patient Charts & Filing• Customer Service• Translation• Basic Triage
Patient vitals and patient history
www.udemy.com/odhc_volunteering
Professionalism
JeansFlip flopsShort skirtsLow-cut shirtsT-shirts
Patient Flow
• Patient Arrival• Patient Intake• Sign-in• File location/creation
• Triage• First few are seen right away• All remaining patients are triaged
• Patient seen by provider
Locations
We have three clinic locations:Ellensburg Cle Elum Yakima
521 E Mountain View Ave
201 Alpha Way 210 S 11th AVE, Suite 40
Every 1st & 3rd SAT, Every 2nd & 4th THUR Every 2nd & 4th SAT Every 1st & 3rd WED
9am-Noon6-9pm
9am-Noon 4-8pm
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