MORALEA state of group enthusiasm

ContentsMeaning and definitionMotivation and MoraleFactors influencing Employee MoraleIndividual Morale and Group MoraleLow morale and High MoraleSymptoms of Low Morale and High MoraleHow to boost Morale?Morale and Productivity

Meaning and Definition

“Morale is the capacity of a group of people to pull together persistently and consistently in pursuit of a common purpose”

- Alexander H Leighton

Intangible term Espirit de Corps Overall attitude of Individual/Group Resides in Minds and Emotions

Key terms and Interpretation

Morale According to Michael J Jucius

What is it? (attitude of mind)What does it do? (affects)Where does it Reside? (minds and emotions)What does it affect? (interactions)Whom does it affect? (employee’s/group will to work together)

Motivation and Morale

S.No. Basis Motivation Morale

1 State of Disposition Individual response Group Behavior

2 Concept Narrow concept that explains only “Why” aspect of behavior

Wider concept that explains totality of

Interactions

3Mutual

belongingness

A motivated person tends to experience high

morale

A person in High morale group need not be

Motivated

4 Means of Doing

Combination of Carrot and Stick approach Only favorable approach

5 Organizational Aspects More direct attention People’s behavior

influences indirectly

6 Studies and Research

Extensively explored and Intensively studied

Less directly studied and researched

Factors Influencing Employee Morale

Job SecurityJob SatisfactionOrganizational CultureManagement styleSelf-concept of EmployeePerception of Work and reward

Individual and Group Morale

Individual morale is a single person’s

attitude towards work, environment etc.

Group morale reflects the general

attitude of a group of people

Low Morale and High Morale

Symptoms of Low morale

TardinessLack of positive feelings towards jobLack of pride in workHigh rate of absenteeismHigh rate of turnoverBad/disturbed moodPoor inter-personal relationshipPoor or lack of group

cohesivenessIncrease in employee indisciplineBad industrial relationsStrikes and sabotagesIncreasing accidentsIncreasing wastages and spoilagesDecline in the quality of goodsDecrease in quantity of goods

Feeling of belongingnessGroup cohesivenessTeam spiritCommitment to organizational goalsFeeling organizational citizenshipLonger stay with organizationLess need for employee supervisionBetter inter-personal and industrial relations

More peaceful and harmonious atmosphereIncreased adaptability among the group membersLess or no strikes and sabotagesLess or no wastage/spoilageHigh level of pride in workIncrease in quantity and quality of performance

Symptoms of High morale

How to Boost Morale?Motivate employee with your examplesEstablish clear and good communication with employeesEnrich employees’ jobsChallenge employees to perform betterInvolve employees as equal members of your team

Consult your employeesEmpower your employeesAcknowledge and appreciate employeesShow care to your employeesCreate healthy work environmentDo some personal things

Morale and Productivity

2Low Morale and

High Productivity

1High Morale and Low Productivity

4Low Morale and Low Productivity

3High morale and low productivity

High

Low

Low

High

1. High Morale and High Productivity - Satisfied Employee

2. Low Morale and High Productivity - Strict rules and procedures

3. High Morale and Low Productivity - Incompetent Leadership

4. Low Morale and Low Productivity - Negatively characterized

Prod

uctiv

ity

Morale

REFERENCES Job%20satisfaction%20and

%20morale.html Organisational behaviour – SS Khanka