Today in many customer waiting areas, the customers are watching commercials. Do they really watch them?
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How many customers are watching
your commercials?
Even if you are using already or just planning to introduce LCD or Plasma screens, on which commercials will run, the question is just:
The customer´s stimulus threshold is gettinghigher and even if we admit it or not, the customersbecome bored of the commercials running in anendless loop.
The integrated with the ONLINET queue management system helps, in sticking your customer´s eyes tothe screen, play a content in which they are interested into and bringing much more neworders to you.
„How the operation of the whole system will be efficient?“„Will I have a return on investment?“„How the commercials will reach their objective?“„Is my sales going to grow?“
How can these commercials even sostimulate the sales?
ODS ( ONLINET DIGITAL SYSTEM )
0110-1001-0011-0001-10000010-0111-11
Even if you are using already or just planning to introduce LCD or Plasma screens, on which commercials will run, the question is just:
The customer´s stimulus threshold is gettinghigher and even if we admit it or not, the customersbecome bored of the commercials running in anendless loop.
The integrated with the ONLINET queue management system helps, in sticking your customer´s eyes tothe screen, play a content in which they are interested into and bringing much more neworders to you.
„How the operation of the whole system will be efficient?“„Will I have a return on investment?“„How the commercials will reach their objective?“„Is my sales going to grow?“
How can these commercials even sostimulate the sales?
ODS ( ONLINET DIGITAL SYSTEM )
Even if you are using already or just planning to introduce LCD or Plasma screens, on which commercials will run, the question is just:
The customer´s stimulus threshold is gettinghigher and even if we admit it or not, the customersbecome bored of the commercials running in anendless loop.
The integrated with the ONLINET queue management system helps, in sticking your customer´s eyes tothe screen, play a content in which they are interested into and bringing much more neworders to you.
„How the operation of the whole system will be efficient?“„Will I have a return on investment?“„How the commercials will reach their objective?“„Is my sales going to grow?“
How can these commercials even sostimulate the sales?
ODS ( ONLINET DIGITAL SYSTEM )
CUSTOMER SERVICESOFTWARE DESIGN
Name: ODS
Purpose: Cross sales
Design No: 211085/2010
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2
Stick to the screens
ONLINET ODS
Targeted messages
ONLINET ODS
Central management and statistics
The customers become indifferent towards the commercials running on an endless loop . The
system makes possible, that beside commercials, ticket calling and other information (e.g. exchange rates, announcements, news) to be displayed on the same screens. The customers eyes will surely stick to the screens.
Using the system, the commercials can be played automatically in an order that covers the actual needs of your customers. In this way, your messages, commercials will have bigger effect, creating higher sales impulses.
The creation of playlists, timings for commercials, videos or images and sending them to even multiple locations, can be done from a central location. Statistics will be created about the frequency and timing of the content that was played, separately for each location. That could join the queuing system statistics, giving a clear picture of the results of a specific campaign.
ONLINET ODS Customer Service system
Banks, Building societies
Insurance companies
Telecommunication companies
Mobile, internet, cable tv suppliers
Fashion stores
Beauty shops
Cinemas, theatres, concert halls
Travel agencies, tourist information points
City and District Councils, Registry offices,
Tax, Custom and Revenue Offices
Solicitor and Notary Public offices
Malls, Supermarkets,
Store chains
Restaurants, bars, pubs
Educational institutions
Real estate agencies
Conference and sport centers
Features andadvantages
Recommendation
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Components:
Playable formats:
Information display:
Setup options:
Statistics:
Monitoring:
Design functions:
OMS - ONLINET MEDIA SERVER (hardware)OMM - ONLINET MEDIA MANAGER (software)
PC picture formats (picture slideshow) Animated presentations Direct VHS/DVD/Bluray play (even in HD quality)* Display of TV channels* Display of the last 3-5 ticket numbers called Display of new call in a separate window Warning sound when a new customer called Even 4 tickers at the bottom of screen
Company logo, image, colours and fonts Creation branch groups
Creation of screen, panel and ticker groups Creation of campaign and campaign groups
Creation of playlistsDefine „expiry terms“ for playlists
Media content that was played (by branch, by screen, by period of time)
Detailed data for campaigns and campaign groups Currently playing media content
Current screen statusCurrent status of campaigns and campaign groupsAlerts on reaching preset limits
Size of panels and tickers
Possibility of displaying automatically data received online
PC video formats(video playlist)
Colour palette for panels and tickersFont type for panels and tickers
* Some restrictions may apply
DESK TICKETNAVIGATOR BANK
07 12412 24503 148
WE BUY USD 208.22 CHF 211.13 EUR 275.43 GBP 312.07
USD 217.32 CHF 224.41 EUR 285.73 GBP 320.11WE SELL
07 124
12 245
03 148
Desk TicketGREENPOWERThe alternative energysupplier
ONLINET ODS Customer Service system
Technicalspecification
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4 ONLINET ODS Customer Service system
Customer management Customer Services efficiency increase Monitoring and statisticsWe recommend:
Solution offering a 24h opening Interactive information for passers-byWe recommend:
Automated customer information Automated transactionsWe recommend:
Queue Management System
Interactive window display
Information & Self-service kiosk
Branded PC models, that allows even a 24h operation. Stores multimedia materials.
OMM - ONLINET MEDIA MANAGER A multi-functional application that allows the play, the scheduling and refresh of multimedia materials stored on the server.
LCD/Plasma screens 32" - 37" - 42" standard or custom sizes on request
Ceiling and wall mounting support, floor stand Front and back aluminium cover
Wooden frame
Uniquely designed frame or cover
OMS - ONLINET MEDIA SERVER
Accessories andoptions
Relatedsolutions
Relatedservices
Warranty
Consulting Site survey, planning Installation, commissioning, training Maintenance, remote support, repairs Spare parts supply Operation Custom development and design Integration to existing IT systems
Benefit from our service and receive free version upgrades and free maintenance and support for your software.In case of a continuos support:
SAS (Software Application Support)
LIFETIME WARRANTY.
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