Download - OfferLink - Turn Occasional Customers into Devoted Fans

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Page 1: OfferLink - Turn Occasional Customers into Devoted Fans

of Americans belong to one or more rewards programs, up from 74% in 2010 1

of consumers would consider increasing the business they do with a company for a loyalty reward, and 46% say they already have 2

of loyalty program members are likely to choose a retailer with a rewards program over a competitor 3

of small and midsize companies now offer customer rewards programs, and 68% say it has increased business 4

of small and midsize companies who don’t currently have a rewards program are planning to add one within the next year 5

of retailers with a rewards program are more profitable than their competitors without one6

Local merchants are embracing customer rewards programs to help increase sales. If you’re considering a rewards program, make sure

it delivers the best value for your investment.

Local businesses have two options: do it yourself and build your own program, or have it done for you by joining a rewards network.

GET THEHASSLE FREE REWARDS PROGRAM

OfferLink provides a powerful way to build customer loyalty and differentiate your business, with no effort on your part.

With OfferLink, you give your customers cash back, points, or miles — the rewards they already prefer — every time they use a registered credit or debit card at your business.

> Learn more today

Sources: 1. ACI Worldwide, January. 2012 2. ClickFox, April 2012 3. Loyalty 360, January 2012 4. BIA/Kelsey Local Commerce Monitor Wave 16, 2012 5. BIA/Kelsey Local Commerce Monitor Wave 16, 2012 6. 2011 Deloitte Retail Study

CONSIDERTHE TYPE OF REWARDS PROGRAM YOU WANT

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21%

“OfferLink to our clients means that they’re getting something in return … so they go away very happy indeed. It works better than the average coupon.”

— Craig Kehler, owner, Annabella SalonSpa

“There’s no interruption in your business. OfferLinkdoesn’t take any extra time or effort.”

— Eileen Avezzano, owner, Eileen’s Special Cheesecake

DO IT YOURSELF JOIN A NETWORKDecide on costs and incentivesInstall processing hardwareTrain staffEnroll customersMarket the programManage reward redemptionAnalyze metrics

No discounting of merchandiseNo equipment to installNo staff trainingCustomers don’t carry anythingNo coupons or vouchers to createNo fulfillment hasslesMetrics provided by credit card data

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88%

is a premier rewards network that delivers the benefits of a premier customer rewards program, automated and simplified for local merchants.

OFFERLINK

> Watch how other businesses are retaining customers using OfferLink.