Objectives:

To know the marketing strategies of different mobile operators to evaluate the awareness

level of the target market

To know the involvements of people with different mobile operators to use more services

To know the customer satisfaction levels on the network coverage provided by telecom

operator.

To know the adequacy of Human Resources in the organization

Do the mobile operators use their Customer care facilities more to sustain their target

market?

Eshob bujhtesilm na dekhe ami abr kto gula banaisi

1. To know the products and services provided by the telecom operators.2. To know the service awareness status of customers of the telecom operators3. To evaluate the level of satisfaction of the customers based on their awareness.