The Remote Access ExpertsNetopenablessecureremoteaccessandefficientremotecontroltothewidestrangeofoperatingsystemsanddevicesavailable.Ourflexiblesupportsolutionisdesignedtoworkwithinanyenvironment,howevercomplex.

Ensure Security and Compliance Ourenterprise-classsolutionreducesnetworkattacksurfaces–enablingaccesswithoutincreasingrisk.Netop’smulti-factorauthenticationoptionsandadvancedsecuritymeasureshelpbusinessesexceedthetoughestcompliancestandards,includingPCI,ISO,FIPSandHIPAA.

Consolidate Your Support NetopRemoteControlgivesITprosasingle,consolidatedsolutionforaccessingandsupportingallofthedevicesandusersontheirnetwork.Thistranslatesintomoreefficientuserofresources,fasterissueresolutionandimprovedcustomersatisfaction.

Manage Access CentrallyNetopgivesyouacentralhubformanagingdevicesandusers,makingiteasytosecurelymanageaccessbyoff-networkstaffandvendors.Ouradvancedsecuritymeasuresgiveyougranularcontrolofusers,completeloggingofactivityandrecordingofremotesessions.

Reach Beyond Your Network Netop’sweb-enabledremoteaccesssolutionsdeliverborderlessconnectivity.YoucansecurelyaccessdevicesoutsideofyourLAN–includingPOSsystemsandproductionnetworks-withoutmaintainingopenportsorVPNs.

BENEFiTS

•Secureremotecontrolcompliant with industry standards

•Enterprise-classsecurityarchitecture

•Broadplatformsupportforendusersanddevices-includingmobile devices and production technology

•Scalableandflexiblesolutionforcomplexenvironments

•Detailedaudittrails,sessionrecordingsandmulti-factorauthentication

•Web-enabledaccessforvendorsand mobile employees

•Securetunnelingforaccessbetween devices without the needtoconfigureVPNs.

- Network ComputiNg

“Outstanding performance... many

security features ... wide platform

support ... the most complete remote

control/management solution.”

Why do over half of Fortune 100 companies use Netop

Remote Control? Because security matters. Netop is

the most secure, trusted and scalable remote support

software solution on the market today. We’ve been helping

customers grow their enterprises with secure remote

control and support for workstations, servers, embedded

systems and mobile devices for 30 years.

Secure remote access & control. Anyone. Anywhere. Anytime.

Advanced Remote Control and Support

•Enterpriseremotesupportforanyone,anywhere,anytime

•Supportandmanageworkstations,servers,POS,embeddedsystems,andmobiledevices

•Broadplatformsupport:Windows,Mac,Linux,Citrix,WindowsMobile,andCE

•ReachyourmobileworkforcesecurelythroughanyInternetconnection

•EasilymanagevirtualizedenvironmentsandremotecontrolVDIdesktops

Trusted and Secure Remote Access

•Strongencryptionwithupto256-bitAESensuresdataintegrity

•Centralized2and3-factorauthenticationprotectsfromunauthorizedaccess

•SuperiorintegrationwithDirectoryServices,RSASecurIDandsmartcards

•Granularcontroloveralluserpermissionsthroughindividualorgrouppolicies

•Monitor,logandinvestigatewithcustomizedaudittrailsandsessionrecordings

lower the Cost of Support

•Consolidateyourremotetoolsintoonesecureenterprisesolution

•Managesystemservices,registry,processes,hardware&softwareinformation

•Providereal-time,secureusersupportinsideoroutsideofyournetwork

•Troubleshootproblemswithoutinterruptingend-usersorcriticalprocesses

•Scalabletoanysizebusinessandeasytodeployacrossnetworks

meet Security Compliance Regulations

•Lowerthecostofdemonstratingcompliancewithcompleteaudittrails

•256-bitAESencryptionprotectsdataandmeetsregulatorystandards

•AchievePCI,ISO&HIPAAcompliancerequirementsforauthentication&encryption

•DatatransmissionprotectedwithFIPS140-2standardalgorithms

•Meetgovernment,healthcareandfinancialservicessecurityrequirements

PowerfulandFlexibleSupportTools

•CreateencryptedtunnelstoaccessdeviceswithouttheneedtoconfigureVPNs

•Securelymanagenon-graphicalsystemsandcentrallycontrolaccesstoapplicationports

•Communicatewithend-usersthroughchat,annotation,audio&video

•Sharescreens,runapplicationsandtransferfileswithanyone,anywhere

“ Netop Remote Control helps protect our

IT environment and data and helps us

live up to various security standards.”

- Region Zealand HealtH SeRviceS

“ With many features for communication

and collaboration, Netop Remote

Control is the ideal tool for Support

and Helpdesk environments.”

- Pc MagaZine (geRMany)

Netop Remote Control supports your mobile workforce - from anywhere.

Platform SuPPort acroSS Your EntErPriSE

introducing the Netop Remote Control Portal!

Netopnowenablessecure,web-basedaccesstoyourdevices.TheNetopRemoteControl

PortalgivesyouacentralhubformanagingNetopRemoteControlusersanddevices.The

Portalexpeditescollaborativesupportandthird-partyaccess.

www.netop.com

Headquartered in Denmark, Netop has offices in China, Germany, Switzerland, the United Kingdom and the United States. Copyright© 2015 Netop. All rights reserved.

NEToP REmoTE CoNTRol SYSTEm REquiREmENTS

Platform:

•Windows(10/8/7/Vista/XP/2000/98/Me/95,Server2012/2008/2003/2000)

•MacOSX

•Linux*

•Solaris

•OS/2

•DOS

Computer:

•IntelPentiumor100%compatible(32-bitand64-bit)

memory:

•OSrequirementplusanadditional32MB

Disk space:

•Eachmodulerequireslessthan30MB

Video:

•Any100%VGAcompatiblegraphicsadapter

Communication:

•TCP/IP(IPv4&IPv6):Winsock1.1/2.0orcompatible

•IPX:MicrosoftNWLinkorNovellIPX

•NetBIOS:IBM,Microsoft,Novellorcompatible

•Windowsmodem:TAPIversion1.4/2.0

•Analogmodem:AnymodemsupportingtheATcommandset

•Digitalmodem:AnymodemsupportingtheATcommandset

•ISDN:AnyISDNadapterwithaCAPI2.0driver

•Infrared:AnyWindowsoperatingsystemwithIrDAenabled

•WebConnect:HTTPand/orTCPassupportedbyyourWebConnectservice

*X.org server required for screen transfer.

The world’s most trusted remote control and communication solution with industry-leading security and compliance.

Fully hosted real-time live chat with text, audio and video to help you engage and assist visitors to your website.

Secure connectivity. Trusted access.

Netop’s enterprise-class remote access solutions are chosen by the world’s top companies for secure

connectivity into closed production environments, point-of-sale systems, and other mission-critical

networks and devices. In addition, Netop Remote Control delivers advanced tools for fast issue

resolution, lower support costs and improved customer satisfaction.

one Single, Secure Service ChannelNetopprovidesasingle,securechannelforonlinepersonalserviceandworld-classtechnicalsupport.Ourgoalis

toprovideyourcompanywithaconsolidatedsolutionforcomprehensive,multi-device,real-timecommunicationto

anyone,anywhere,anytime.

Ourservicechannelconsistsoftwoproducts,NetopRemoteControlandNetopLiveGuide.Youcanexplorethe

productsbyfindingoutmoreonourwebsite.Wecantailorasolutionthatreadilyscaleswiththeneedsofyour

organizationandeasilyintegrateswithotherservices.ContactNetop,wearegladtohelpyou.