Multiple channel deliveryto a self employed professional
KunalShradhaShadabUdaySakshiDhruv
•Agenda Outline of the discussion
Category of self employed professionals
The possible financial needs of such a professional
The significance of these channels from the professional’s perspective
Conclusion
Types of multiple channels offered by a bank
Self employed professionals
Common banking needs of these professionals
Making payments Withdrawing money Depositing money Transfering funds Checking available balance Updating financial statement
Traditional way of doing it is by going to a branch of the bank and operating my a/c
So, Let us go to a BRANCH and see
Cheque
Demand draft
Pay in slip
Deposit slip
ENQUIRY
Banking made easy at the branch THANKS TO-
Electronic Clearing Service (ECS) National Electronic Funds Transfer (NEFT)
System Real Time Gross Settlement (RTGS) System
Certain other electronic options available, which has made a bank look like this…
Pre paid Payment Systems
Mobile Banking System
Point of Sale (POS) Terminals
ATMs
Objective is to enable the development
of inter operable standards so as to
facilitate funds transfer from one
account to any other account in the
same or any other bank on a real time
basis irrespective of the mobile
network a customer has subscribed to.
Mobile banking
ATM tech
ATMs are continuously evolving
They are much more than an ATM
Transformed into a personalized bank
Innovative technology
Enriching the user experience INTERNET B
ANKING
An innovative channel: M Pesa
INNOVATION DRIVEN….A multi-channel banking system should be simple, convenient, affordable
and anytime anywhere accessible, providing a unified view of customer’s
banking relationships for customers as well as for relationship managers.
True multi-channel banking extends beyond the provision of banking
access over multiple channels, to add value through:
Superior user experience
• Personalized banking
• Interactivity
Thank you
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